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Lesson 2-Types of Communication
Lesson 2-Types of Communication
Lesson 2-Types of Communication
Communication
-the exchange of thoughts, ideas,
concepts, and views between or among two
or more people, so various contexts come
into play
Non-Verbal
-the use of facial expressions, gestures
and bodily movement
Functions of Non-Verbal
Communication
1. Nonverbal communication conveys
meaning
2. Nonverbal communication influences
others
3. Nonverbal communication regulates
conversational flow
4. Nonverbal communication affects
relationships
5. Nonverbal communication expresses our
identities
Kinds of Non-Verbal Communication
1. Paralanguange/Vocalics- is about
“how” something is said, not what is said
a. Dyadic Communication
-conversation between one speaker and
one listener
b. Small Group Communication
-Requires from 3-15 people to study an
issue, discuss a problem, and come up with
a solution or plan
c. Public communication
-One speaker addresses many listeners,
collectively known as an audience
3. Extended Communication
-involves the use of electronic media
4. Organizational communication
-Refers to the interaction of members
along the links in an organizational
structure.
Types of Organizational Structure:
• Formal
-allows communication to take place via
designated channels of message flow
between positions
• Informal
-comes from unofficial channels of
message flow
Organizational Culture
-dictates the behavior that an employee
should possess
Four Approaches in Organizational
Structure
1. Downward Communication
2. Upward Communication
3. Horizontal Communication
4. Crosswise Communication
5. Intercultural Communication
-communication between or among
people having different linguistic, religious,
ethnic, social, and professional
backgrounds
Types of Communication According to
Purpose and Style
1. Formal Communication
-employs formal language delivered
orally or in written form
2. Informal Communication
-does not employ formal language