Learning Objectives • After reading this chapter, you should be able to: – Discuss the importance of OH&S training – Identify the components of a training program – Explain the role of a needs analysis when designing a training program – Discuss issues that arise in training design and delivery, as well as options for the delivery of health and safety training programs continued….
Learning Objectives • After reading this chapter, you should be able to: – Discuss the role of evaluation in any training program – Evaluate the measurement concerns surrounding organizational measures of occupational safety training effectiveness – Describe some common health and safety training initiatives, including safety orientation, first-aid training, and WHMIS
Opening Vignette: The Need for Training • Prior to the Humboldt Broncos bus accident, Ontario was the only province that required training for all truck drivers • Training related to OHS must meet several criteria: – Engaging – Maximize participant learning – Meticulously documented including current certifications
Canadian Statistics • A study of nearly 60 000 Canadian workers reported that only 12% of women and 16% of men had received workplace safety training in the previous year • Employees who were new to their jobs were more likely to receive training – The proportion who did remains low, at only 20%
The Role of OH&S Training • Right to know – Workers need to be informed about dangerous or unsafe materials and machinery in workplace • Right to participate – Workers have right to take part actively in protection of their own health and safety
The Role of OH&S Training • Right to refuse unsafe work – Workers have a right to refuse unsafe work if they are asked to perform a task that they deem to be unsafe or are asked to use equipment that is not in good repair
Health and Safety Training Programs • Instructional Systems Design (ISD) Model of Training: – A general model of the training process that incorporates three parts: • Needs analysis • Training design and delivery • Training evaluation – Notes interdependencies among the three major parts of the training process
Health and Safety Training Programs • Needs Analysis – Initial stage of the training development processes – Intended to identify employee and organizational deficiencies training can address – Recognizes potential obstacles to successful training – Types include: • Organizational analysis • Job analysis • Person analysis
Health and Safety Training Programs • Organizational Analysis – An analysis of the entire organization, designed to examine resources, strategy, and environment in order to assess the organization’s support for training – Can identify the health and safety areas that need knowledge and skills improvement and that may be targets for a training program – Highlight any constraints that may limit the success of a training program before training is designed and delivered
Training Design and Delivery 1. What are the objectives for training? 2. Will the training program be designed or purchased? 3. What is the appropriate content for the training? 4. Who will receive the training? 5. Who will deliver the training? 6. Where will the training take place?
Training Content • Training Objectives: – Statements regarding the knowledge, skills, and behavioural changes that trainees should acquire in the training program
OH&S Notebook 9.3 Learning Theory and Training Delivery • Behaviourist Perspective – Training should target specific actions – Stimuli in training are identical to transfer environment • Social Learning – Attention – Memory – Motor control – Motivation • Experiential Learning – Knowledge is acquired via direct participation – New insights are applied to realistic situations – Trainees reflect on prior and new experiences
Training Evaluation • Training evaluation – A component of the ISD training model designed to assess the value added for individuals and organizations following the implementation of a training program
Training Evaluation • Assess the value added for individuals and organizations following implementation of training program 1. Did the trainees have positive reactions to the training? 2. Did the trainees learn the material covered in the training? 3. Did the trainees apply what they learned and realize a change in work behaviour? 4. Did the organization see positive organizational results following training?
Training Evaluation • Measurement options: – Reactions to training using surveys, interviews, focus groups – Trainees’ mastery of information presented – When task simulation is incorporated into training, evaluators can assess trainees’ performance during the training program – On-the-job behaviour using self-report inventories in which trainees rate own behaviour or supervisors complete a report on trainees’ actions when performing the task in question – Observe employees’ on-the-job performance
Training Evaluation • Organizational evaluation: – Incident, injury, and fatality rates: • Programs should contribute to reduced accident, injury, and death rates – Incidence of close calls • Occur when accidents or injuries are narrowly avoided • Effective safety training programs should reduce the number of near misses
Common Safety Training Initiatives • WHMIS Training – Employers are required to: • Properly store and dispose of hazardous materials • Ensure workers receive training in handling and using controlled products