Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 11

Aspects of verbal

communication
Presentation made by:
Bektleuova Aruzhan
Contents of this presentation
1. The Theory of Verbal Communication in the works of Ter-Minasova
2. Types of verbal communication
3. Oral communication, it’s pros and cons
4. Forms of oral communication
5. Written communication, it’s pros and cons
6. Forms of written communication
Language is a reflection of culture because it
captures not only a person's immediate
surroundings and living circumstances, but also
their "public self-consciousness, mentality,
national character, way of life, traditions,
customs, morality, system of values, attitude,
and worldview."

— S. G. Ter-Minasova "Language and


Intercultural Communication"
Types of verbal communication

Verbal Communication

Oral communication Written communication


What is oral communication?

Oral communication implies communication


through mouth. It includes individuals conversing
with each other, be it direct conversation or
telephonic conversation. Speeches,
presentations, discussions are all forms of oral
communication.
Pros & Cons

Advantages Disadvantages
● Immediate Feedback ● Poor Retention
● Time Saving ● No Records
● Economical ● Time Consuming
● Personal Touch ● Misunderstanding
● Secrecy ● Unsuitable for Lengthy
● Group Communication messages
● Lack of Responsibility
Forms of Oral
Communication

• Face to face communication


• Interviews
• Telephone conversations
• Grapevine
• Negotiations
• Meetings
• Lecture / speech
• Presentation
• Conferences / seminars /
workshops
Written Communication

A medium for communication


that entails the written word.

Need for written of


communication, the old style of
communication did not have
public relationship, advertising,
technology and many aspects of
modern day communication.
Pros & Cons

Advantages Disadvantages
● Wide Access ● Time Consuming
● Accuracy ● Costly
● Lengthy Messages ● Lack of Secrecy
● Permanent Record ● Rigidity
● Legal Evidence ● Impersonal
● Fixed Responsibility ● Delayed Feedback
● Convenience
Forms of Written Communication
● Email (Electronic mail)
● Website
● Memorandums
● Letters
● Reports (both business and academic
reports)
● Notices
● Minutes
● Circulars
● Manuals
● Handbooks
● Orders
● Enquiries
● Complains
● Quotations
● Others like sales contracts, newsletters,
bulletin-board notices etc.
Thanks for attention

You might also like