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Verbal Communication Aruzhan
Verbal Communication Aruzhan
communication
Presentation made by:
Bektleuova Aruzhan
Contents of this presentation
1. The Theory of Verbal Communication in the works of Ter-Minasova
2. Types of verbal communication
3. Oral communication, it’s pros and cons
4. Forms of oral communication
5. Written communication, it’s pros and cons
6. Forms of written communication
Language is a reflection of culture because it
captures not only a person's immediate
surroundings and living circumstances, but also
their "public self-consciousness, mentality,
national character, way of life, traditions,
customs, morality, system of values, attitude,
and worldview."
Verbal Communication
Advantages Disadvantages
● Immediate Feedback ● Poor Retention
● Time Saving ● No Records
● Economical ● Time Consuming
● Personal Touch ● Misunderstanding
● Secrecy ● Unsuitable for Lengthy
● Group Communication messages
● Lack of Responsibility
Forms of Oral
Communication
Advantages Disadvantages
● Wide Access ● Time Consuming
● Accuracy ● Costly
● Lengthy Messages ● Lack of Secrecy
● Permanent Record ● Rigidity
● Legal Evidence ● Impersonal
● Fixed Responsibility ● Delayed Feedback
● Convenience
Forms of Written Communication
● Email (Electronic mail)
● Website
● Memorandums
● Letters
● Reports (both business and academic
reports)
● Notices
● Minutes
● Circulars
● Manuals
● Handbooks
● Orders
● Enquiries
● Complains
● Quotations
● Others like sales contracts, newsletters,
bulletin-board notices etc.
Thanks for attention