PROJECT REPORT ON STUDY OF PRIVATE SECTOR ORGANISATION FOR

EMPLOYEE RECRUITMENT AND MOTIVATION DURING COVID PANDEMIC

SPECIAL REFERENCE TO TECH MAHINDRA

Presented By:- Presented To:-

Gurveen singh Prof. Rajbinder Singh

B.B.A SEM(6)
Class roll no: 16909
Uni. roll no: 190462
G.S.S.D.G.S. Khalsa College Patiala
 INTRODUCTION OF COMPANY PROFILE

Tech Mahindra is an Indian multinational information services

and consulting company. Part of the Mahindra Group, the company
is headquartered in Pune and has its registered office in Mumbai.
Tech Mahindra is a US$5.2 billion company with over 145,000
employees across 90 countries. The company was ranked #5
in India’s IT firms and overall #47 on Fortune India 500  list for
2019.On 25 June 2013, Tech Mahindra announced the completion
of a merger with Mahindra Satyam.Tech Mahindra has 973 active
clients as of April 2020.
 INTRODUCTION OF RECRUITMENT

“Recruitment is the process of searching the candidates for

employment and stimulating them to apply for jobs in the
organisation”. The process of finding and hiring the bestqualified
candidate (from within or outside of an organization) for a job opening,
in a timely and cost effective manner. The recruitment process includes
analyzing the requirements of a job, attracting employees to that job,
screening and selecting applicants, hiring, and integrating the new
employee to the organization.
 INTRODUCTION OF MOTIVATION
• Motivation is an inspirational process which impels the members

• The team to pull their weight effec­tively to give their loyalty to

the group, to carry out the tasks properly that they have
accepted, and generally to play an effective part in the job that
the group has undertaken.

• In the words of Michael Jucious, ‘motivation is the act of stimulating

someone or oneself to get a desired course of action, to push the
right button to get a desired reaction’.
 LITERATURE REVIEW OF RECRUITMENT

•According to Behling and others, (2005) an individual’s decision to join a firm may
depend on any of the three factors viz. Objective factor, subjective factor and critical
contact.
•The objective factor theory assumes that the applicants are rational. The choice,
therefore, is exercised after an objective assessment of the tangible benefits of the job.
•Factors may include the salary, other benefits, location, and opportunities for career
advancement, etc. Subjective factors theory suggests that decision making is dominated
by social and psychological factors.
•For example, how the recruiter keeps in touch with the candidate, the promptness of
response and similar factors are important. This theory is more valid with experienced
professionals’.
LITERATURE REVIEW OF MOTIVATION

• Maslow’s hierarchy of needs

These are essential needs, for
example, sustenance, cover, and
dress. Safety and security needs:
Needs, for example, free from
physical threat and the dread of
Social needs: Needs, for example,
love and cordiality, accepting by
colleagues and so forth. Esteem
needs: Needs, for example, control,
status, position and fearlessness.
 THE OBJECTIVES OF RESEARCH

 To gain familiarity with a phenomenon or to achieve new insights into it –

Exploratory or Formulative Research.
 To portray accurately the characteristics of a particular individual, situation or a
group – Descriptive Research.
 To determine the frequency with which something occurs or with which it is
associated with something else – Diagnostic Research.
 To test a hypothesis of a causal relationship between variables – Hypothesis-
Testing Research.
 RESEARCH METHODOLOGY
• A structured questionnaire was given to 20 respondents of the selected
employees which consisted of both open ended and close ended questions.
• Primary Data The primary data has been collected from employees to examine
their job Recruitment and Motivation level with the help of questionnaire.
• Secondary Data The Secondary data has been collected from various published
sources like published government reports, research based opinion of public by
media, published journals, magazines and newspapers. 25 Tools and Methods of
Data Analysis: The data was collected through a questionnaire and tabulated. The
data has been classified on the basis of their demographics and answers given on
job Recruitment and Motivation. Data collection through survey was analyzed
with the help of frequency and percentage. Tabular and graphic method includes
Pie Chart was used.
 DATA ANALYSIS
AND
INTERPRETATION
 What are the recruitment sources used by
your company?
Respondents from the Companies
Surveyed has responded in the
following way: 75% of the
respondents reflected that they
are in favour of internal
recruitment while 25% of the
respondents‟ supports external
recruitment. As observed earlier
75% of the employees of Tech
Mahindra are in favour of the
internal recruitment.
 External recruitment sources that support
junior/entry level.
Respondents from the Companies
Surveyed has responded in the
following way: Employee referrals are
the most preferred source of external
recruitment, followed by
advertisements, unsolicited applicants,
labour contractors & employment
exchange. As observed earlier 46% of
the employees of Tech Mahindra
favour of the external recruitment
source, i.e. employee referrals.
 Employment test to be conducted in junior
level.
Respondents from the Companies
Surveyed has responded in the
following way:
The most preferred employment
test is aptitude test, followed by
intelligence test, graphology test,
polygraph test & achievement test.
As observed earlier 45% of the
employees of Tech Mahindra are in
favour of the aptitude test as it
enables them to prove their
suitability for the job.
 Role of academic marks in recruitment
procedure.
Respondents from the Companies
Surveyed has responded in the
following way: 85% of the
respondents had given their vote
to either somewhat/strongly agree
or remain neutral. Surprisingly 15%
have not given their vote in favour
of academic marks. As observed
earlier 85% of the employees of
Tech Mahindra are in favour of the
academic marks.
 Should reference check be an integral part
of recruitment procedure?
Respondents from the Companies
Surveyed has responded in the
following way: 96% of the
respondents had given their vote
to either somewhat/strongly agree
or remain neutral. Only 4% have
not given their vote in favour of
academic marks. As observed
earlier 96% of the employees of
Tech Mahindra are in favour of the
academic marks.
 The analysis of as a employees support
organization of the selected respondents are
the present study is shown in the following
From the above graph it is clear
that 95% of respondents are
saying that they are supporting
their organization by their end as
employees but 5% of respondents
are saying that that they aren’t
supporting their organization by
their end as employees.
 The analysis of company giving medical
insurance of the selected respondents are
the present study is shown in the following
From the above graph it is clear
that 50% of respondents are
saying that company provides
medical insurance to them during
covid situation . But another half
of respondents are saying that
company doesn’t provides any
kind of medical insurance to
them during covid situation.
 The analysis of mode of motivation of the
selected respondents are the present study
is shown in the following

From the above graph it is clear that company

motivates the employees through incentives
and many programmes. 30% of respondents
are stated that company motivated by giving
incentives and 10% of respondents are stated
that company motivated by preferring any
programmes. 40% of respondents are stated
that company motivated by both of these
options and 20% of respondents are stated
that company motivated by none of these
options.
 The analysis of any kind of motivation
during last year lockdown of the selected
respondents are shown n the following

From the above graph it is clear that

77.8% respondents are saying that
during last year lockdown there was
motivation but 22.2% respondents
are saying that there wasn’t any kind
of motivation during last year
lockdown. In other words 77.8% are
agree while on the other hand 22.2
are not agree on this.
 FINDINGS
• 75% of the employees of Tech Mahindra are in favour of the internal
recruitment.
• 46% of the employees of Tech Mahindra are in favour of the external
recruitment source, i.e. employee referrals (junior level).
• 45% of the employees of Tech Mahindra are in favour of the aptitude test
as it enables them to prove their suitability for the job (junior level).
• 40% of the respondents had given their vote to either
somewhat/strongly agree or remain neutral.
• 48% of the employees of Tech Mahindra are in favour of the reference
factor to be taken into consideration while recruiting a fresher.
• Further, it has been observed that majority of respondents i.e. 95% are saying that they are
supporting their organization by their end as employees but least of respondents i.e. 5%
are saying that that they aren’t supporting their organization by their end as employees.
• With regard to the level of employees, it has been found that half of respondents are saying
that company provides medical insurance to them during covid situation . But another half
of respondents are saying that company doesn’t provides any kind of medical insurance to
them during covid situation.
• Regarding company motivates the employees through incentives and many programmes
which depicts 30% of respondents are stated that company motivated by giving incentives
and 10% of respondents are stated that company motivated by preferring any programmes.
40% of respondents are stated that company motivated by both of these options and 20%
of respondents are stated that company motivated by none of these options.
• In order to find during last year lockdown there was motivation it was observed that
majority of 77.8% respondents are saying that during last year lockdown there was
motivation but least of 22.2% respondents are saying that there wasn’t any kind of
motivation during last year lockdown.
 SUGGESTIONS

• Prioritize Employee Safety- As offices begin to reopen, employers

need to make employee safety their utmost priority.
• Recognize and reward- Recognition shows employees that their work
is appreciated.
• Train and develop- Provide employees with training and development
opportunities to promote retention and commitment.
• Provide a fair, equitable, and inclusive workplace- Employees are
more likely to be motivated if they believe their workplace is fair,
equitable, and inclusive.
 CONCLUSION

• “Recruitment and Motivation is the desire to achieve beyond

expectations, being driven by internal rather than external factors,
and to be involved in a continuous striving for improvement”.
• The present study explored the level of motivation employees of Tech
Mahindra . The study analyzed the important aspects of employees‟
that act as motivating attributes in their job.
• The results exhibited that the motivation of employees are possessed
more with pay and compensation, healthy work environment,
sufficient welfare facilities and personal satisfaction from their work.
 BIBLIOGRAPHY

• https://www.techtarget.com
• https://www.pockethrms.com
• https://www.ambitionbox.com/salaries/tech-mahindra-salaries/mis-e
xecutive
• https://www.techmahindra.com/en-in/p2pr/erp-solutions/
• https://www.techmahindra.com/en-in/case-studies/adms-for-a-leadin
g-life-insurer/