Professional Documents
Culture Documents
Balanced Scorecard
Balanced Scorecard
Corporate Performance
with Balanced Scorecard
1
Contents :
2
Corporate
Performance Management
3
Performance Management Framework
Key
Performance
Indicators
Company
strategy
Identifying
Defining
Measuring
Monitoring
Reporting 4
Performance Management Component
Three critical components for effective process of
performance management
Performance management
cycle is continuous and
Performance consistent
Management
Process
Performance Performance
Management Management
Infrastructure Culture
STRATEGY
6
Managing Performance with
Balanced Scorecard
7
Managing Performance with
Balanced Scorecard
8
4 Perspectives in Balanced Scorecard
Financial Perspective
The Strategy If we succeed, how will
we look to our
shareholders?
Customer Perspective
To achieve our vision,
how must we look to our
customers?
Internal Perspective
To satisfy our customers,
which processes must we
excel at?
Mission –
Why We
Exist Strategic
Strategy Outcomes
Map :
Translate the Satisfied
Vision – Strategy Shareholders
What We Strategy :
Our Game Delighted
Want to Be
Plan Customers
Excellent
Balanced Processes
Values – Scorecard :
What’s Measure and Motivated
Important Focus Workforce
to Us
10
Strategy Map Framework
11
Strategy Map Framework
Long-term Shareholder
Value
Customer
Internal Process
12
Full version of these amazing PPT slides
can be downloaded at :
https://management-training-guru.com/hr-
premium-slides/
You can copy the above link and paste into your
browser – to get the full version of our slides
13