Value Chain Analysis Template

Value Chain Analysis is a method that can be used to identify all the tasks related to the
creation and delivery of a product, service, or process. Value Chain Analysis process also
helps determine the source of the organization’s competitive advantage. More specifically,
the activities the organization decides to take on internally are typically linked to their
attainment of competitive advantage. A Value Chain Analysis breaks down organizational
tasks into two categories: Primary activities and Support activities.

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 Value Chain Analysis Template
Supportive Activities

Procurement

Human Resources Management

Infrastructure

Technology Development

Outbound Marketing and

Inbound Logistics Operations Service
Logistics Sales

Primary Activities

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 Value Chain Analysis Primary Categories Template
• List tasks that require locating and purchasing externally sourced materials.

Inbound Logistics

• List tasks that require creating the product or converting raw materials to a product or service.
•  
Operations

• List activities associated with making the product accessible to the customer.
•  
Outbound Logistics

• List tasks associated with advertising the price, function and value of the product or service to the customers.
•  
Marketing and Sales

• List tasks that require sustaining superior product performance after it has been purchased.
•  
Service

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 Value Chain Analysis Support Categories Template

Procurement Human Resources Management

List tasks that require determining where organizational resources will be acquired. List activities concerned with recruiting, selecting, motivating and compensating organizational
  employees.
   
   
 

Technology Development Infrastructure

List activities that require managing and protecting organizational information. List tasks that require providing support to the organization in the form of financing, quality
  control, executive committees, etc.
   
   
 

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