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EXTERNAL SALES PRESENTATION, MEASUREMENT AND ANALYTICS

ABB Ability™ Condition Monitoring for measurement devices

Open up a new world of digital services for ABB analyzers
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Emissions regulations are becoming tighter
Non-compliance means major fines and possible shutdown

Requiring 24/7 monitoring of:

• Pollutants gases:
NOx, CO, CO2, SOx, HCI, HF
• Dust
24/7
=
• Mercury
• Dioxins

For example, the European Industrial Emission directive

2010/75/EC allows only:
• Maximum 10 invalid minutes per half hour Increased emissions regulations Increased compliance costs

• Maximum 5-6 invalid half hour averages per day

• Maximum 10 invalid days per year

Non-compliance has never been more expensive, in terms of both fines and the threat of shutdown.

9/26/22 Slide 2
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In-house expertise is becoming rarer
Delaying troubleshooting of analyzers (and emissions compliance)

• In-house analyzer expertise is typically not available 24/7

• Retirements and other departures erode “institutional knowledge” on
analyzers
• Staff changes challenge your ability to standardize maintenance
practices for analyzers across multiple sites
• Traditional maintenance personnel do not have sufficient time to keep
up with IT advances:
• Cyber security
• Tech bulletins, etc.

Time

Customers are looking for ways to ease the workload on their personnel

9/26/22 Slide 3
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Critical processes need more than preventive maintenance
Preventive maintenance doesn’t utilize data on analyzer’s condition

Preventive maintenance means:

• Maintenance service schedules are driven
by a calendar
• Parts are replaced based on statistically-

?
determined lifetime averages

With preventive maintenance, device data isn’t leveraged:

• Data is not regularly and systematically monitored
and analyzed
• The true condition of the analyzer and its parts isn’t known
• Troubleshooting is significantly delayed until the actual condition of
the analyzer becomes known
Without ABB
condition monitoring

Maintenance based on condition monitoring is required for critical processes such as emissions monitoring.

9/26/22 Slide 4
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ABB Ability™ Condition Monitoring for measurement devices
Making the shift from preventive to predictive maintenance
Enables predictive maintenance
• Prompts remote expert analysis of health
checks by ABB experts: Identify potential
issues before device failure
• Performs regularly scheduled remote
health checks of analyzers — no on-site
labor required
• Helps assure 24/7/365 emissions measuring
compliance
9/26/22 Slide 5
Optimizes costs and labor
• The actual condition of the analyzer
determines its service schedule (not
the calendar)
• ABB performs troubleshooting remotely, but
only after receiving the customer’s express
consent
• If an ABB service visit is required,
most diagnostics are already available,
reducing necessary resources and helping
ensure effective root cause analysis
• Cyber secure: industry-proven
secure connection
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ABB Ability™ Condition Monitoring for measurement devices
Making the shift from preventive to predictive maintenance

Before After

Overreaction
24/7 Monitoring Leveraging data
Manual processes Expertise scarcity

Reactive/Preventive
maintenance Predictive
maintenance

Strict regulations Reduced

efficiency Remote support
Accurate health
checks

High costs

9/26/22 Slide 6
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Putting the new condition monitoring into context
ABB’s existing portfolio of solutions for gas analyzers

Dynamic QR Code assistance for analyzers1) ABB Ability™ Remote Assistance for measurement devices2)

Benefits: Rapid response to issues; improved Customer Relationship Benefits: Remote troubleshooting; remote health status via manual reports
Management (CRM) (aka Condition Monitoring Manual solution); Connection to legacy devices
(not only CGA): PGC, CWA

1) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/dynamic-qr-code
9/26/22 Slide 7 2) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/abb-ability-remote-assistance-for-measurement-devices
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New! Condition Monitoring made automatic
ABB Ability™ Condition Monitoring for measurement devices1)

Features MicroPC
• Scheduled health status reports
• Remote Connectivity – 3G/4G, LAN, and WiFi (optional)2)

Benefits
• Remote health status via automatic reports
• Optional: Remote assistance

Value
• Reduces maintenance time for customer’s and ABB’s personnel
• Optimizes operating expenses
• Cyber secure (Certified)

1) https://new.abb.com/products/measurement-products/service/advanced-services/condition-monitoring/abb-ability-condition-monitoring-for-measurement-devices
9/26/22 Slide 8
2) 3G modem integrated, 4G and WiFi modem external (to be purchased separately)
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Putting the new condition monitoring into context
Product variants: 3 options for condition monitoring

Manual solution (manual health report & remote troubleshooting)

Features

MicroPC & ABB manually ABB reviews report and

Analyzer Modem runs report emails it to customer Automated
(ABB-Connected)
Automated ABB-Connected (health report & remote troubleshooting)

Automated (On-
Manual
premise)
MicroPC & Mail server Scheduled ABB makes
Analyzer Modem report sent recommendations
Dynamic QR codes
Automated On-premise (health check only)

Connectivity
MicroPC Mail server Scheduled ABB makes
Analyzer report sent recommendations

9/26/22 Slide 9
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ABB Ability™ Condition Monitoring for measurement devices
Look and feel

The Graphical User Interface The health check report

Status value
of each tag
List of
analyzers
monitored
1 3
Tags
Condition monitored
Monitoring
details 1

2 2
Values of
Log of all tags
reports

Report created and sent without manual intervention. ABB experts provide recommendations when required.

9/26/22 Slide 10
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ABB Ability™ Condition Monitoring for measurement devices
Supported analyzers & Product roadmap

Analyzers Manual Automatic ABB-connected Automatic On-premise

ACF5000 Yes Yes Yes

ACF-NT Yes Yes No

AO2000 Yes Yes Yes

EL3000 Yes Yes Yes

9/26/22 Slide 11
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Cyber security in the “Automated On-Premise” option
Condition Monitoring only

Cyber security is covered by: Automated On-Premise (health check only)

• MicroPC uses data hardware encryption
• ABB connects the MicroPC to the customer’s email server, so
health check reports are automatically emailed to both customer
and ABB
• Reports can also be created by customer Analyzer
MicroPC Mail server Scheduled
report sent
ABB makes
recommendations
• Reports are automatically generated Scheduled
report stored

Customer’s
intranet Customer

Customer Plant

ABB is never connected to your network

9/26/22 Slide 12
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Cyber security in the “Automated ABB-Connected” option
Condition Monitoring & Remote Assistance

Cyber security is covered by: Automated ABB-Connected (health report & remote troubleshootin
• MicroPC uses data hardware encryption
• MicroPC can be equipped with a connection to internet via
cellular network, corporate network, and WiFi
• ABB connects the MicroPC to the customer’s email server, so
health check reports are automatically emailed to both customer
and ABB
ABB makes
• Reports can also be created by customer MicroPC & Mail server Scheduled recommendations
Analyzer Modem report sent
• Reports are automatically generated Scheduled
report stored

Customer’s
intranet Customer

Customer Plant

9/26/22 Slide 13
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ABB Ability™ Remote Assistance for measurement devices
Secure remote assistance
ABB Service PC/Laptop
Engineer

ABB

Cloud Server

Customer
3G/4G Connection/Corporate Network

Industrial microPC with Remote

Customer service, 3G/4G/Ethernet, Remote HMI,
Customer Diagnostic SW
Intranet
Maintenance
personnel
ABB Analyzers

Secure remote customer support

9/26/22 Slide 14
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ABB Ability™ Condition Monitoring for measurement devices
Value Proposition

Assures device availability (emissions monitoring compliance) via

continuous monitoring, which also ensures equipment accuracy
Reduces costs and risks of equipment failure, while reducing workload on
personnel.
Speeds troubleshooting — diagnostic data and history are already available
to remote ABB experts.
Reduces costs by making service visits and parts replacements only when
indicated by the actual condition of analyzer.
Noninvasive monitoring and analysis is done remotely with no impact on
daily operations.
Cyber secure — connects to analyzer using secure gateway device.

9/26/22 Slide 15
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Leading utility company – Italy
Condition monitoring added to existing contract for comprehensive service support with cost reductions
Customer needs
Wanting immediate cost reductions, The leading utility
company in Italy looked for a reliable service provider to
support its installed base of analyzers over 13 sites.
Specifically, the customer wanted a reliable supplier for
24/7 support and a way to reduce labor costs without
impacting service quality.
9/26/22 Slide 16
ABB’s solutions Customer benefits
ABB Ability™ Condition Monitoring for measurement 1) Comprehensive service offering empowered by ABB’s
devices provides monthly health reports of customer’s skilled team of experts.
analyzers, ensuring emissions compliance (and therefore
2) Standardized maintenance strategy for
plant productivity) while reducing customer’s labor costs. all 13 sites.
Condition monitoring was part of ABB’s holistic service
approach, which included 24/7 rapid response and
optimized scheduling of maintenance visits for further cost
reductions.
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Chemical producer – Italy
New service contract centered around Condition Monitoring
Customer needs
A chemical producer had 2 ABB EasyLine units
maintained by a 3rd-party service provider (doing
basic maintenance with annual calibrations).
Due to budget limitations, the customer could not do a
full standard ABB service agreement. However, the
customer was open to alternatives if they helped
assure analyzer availability without increasing costs.
9/26/22 Slide 17
ABB’s solutions Customer benefits
A 3-year ABB Measurement Care™ agreement 1) Guaranteed rapid service response from
that guarantees rapid response and features ABB experts.
ABB Ability™ Condition Monitoring for measurement
2) Cost control: on-site visits are determined by actual
devices.
condition of devices as determined
The condition monitoring performs monthly health checks by the remote condition monitoring.
on the analyzers and ABB provides
1 on-site visit per year based on remote
condition monitoring findings.
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ABB Ability™ Condition Monitoring for measurement devices
Value Proposition

Assures device availability (emissions monitoring compliance) via

continuous monitoring, which also ensures equipment accuracy
Reduces costs and risks of equipment failure, while reducing workload on
personnel.
Speeds troubleshooting — diagnostic data and history are already available
to remote ABB experts.
Reduces costs by making service visits and parts replacements only when
indicated by the actual condition of analyzer.
Noninvasive monitoring and analysis is done remotely with no impact on
daily operations.
Cyber secure — connects to analyzer using secure gateway device.

9/26/22 Slide 18
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Superior customer value created
Compared to traditional troubleshooting

9/26/22 Slide 19
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