Introduction to service

enterprise
ABANO, JORGIE PABUNAN, HARLY SHAINNE
Group 1 DE GUIA , JEREME JAMES SAMSON, JASPER
DE JESUS, EMMANUEL
BEN 31 FRANCIA, VICTORIA
JOSE, GENRAE ALLYN
Nature of business/
Goals of business
Jorgie May Abano
 Business
Business is derived from ‘busy-ness’

The practice of making one's living

by
engaging in commerce.
It is not only beneficial to the owner but also
makes an impact on society.
 Nature of Business
In different points

Regular Process Risk

Economic Activity Profit Earning Motive

Creates Utility Satisfaction of Consumer’s Need

Capital Requirement Involves Buyer and Seller

Deals in Goods and Services Social Obligations

 Importance of Business

Revenue Generation Generates Employment

Economic Growth Market Expansion

Improve Standards of Living

Bulk Production

innovation
 Nature of Business
Regular Process Economic Activity Creates Utility

The whole sole purpose is

It is an activity which is The goods or service must
maximizing wealth.
performed repeatedly to be such that it creates form
generate profit. utility
 Nature of Business
Profit Earning Motive Satisfaction of Involves Buyer and
Consumer’s Need Seller

The initial motive of a It is concerned with the There are majorly two
businessman is making a fulfilment of the parties involved, the
profit out of his venture. customer’s demands and customer and the
needs. merchandise.
 Nature of Business
Capital Requirement Deals in Goods and Risk
Services

Any venture requires It is related to

manufacturing and offering All businesses have a risk
fund depending on the factor or uncertainties of
size and its type. goods for sale or catering
services. failure and loss.
Nature of Business

Social Obligations

It has some social responsibilities,

like creating job opportunities,
dealing with licensed products, etc.
 Nature of a Business 

The nature of a business describes the type of

business it is and what its overall goals are. It
describes its legal structure, industry, products
or services, and everything a business does to
reach its goals.

Humans have endless needs, and to satisfy these

we need business activities. It is the purpose of
business to provide the economy and the
society with the goods and services it requires.
Facts About Service Industry/Parts of

service sector
Reporter : Jereme James De guia
 FACTS ABOUT
SERVICE
INDUSTRY
A service industry provides people with intangible
products or services and completes tasks that are
useful to customers, clients, businesses or the
general public. Service industries, unlike, for
example, manufacturing and production industries,
do not rely on the sale of material goods and
products to earn a profit.
Service industries are important part of society for a variety of reasons,
including:
Delivering essential services to the public:
- Healthcare,Transportation and Education

Creating positive experiences:

- hospitality, beauty and wellness, entertainment and fitness, create positive experiences.
25%
Providing employment opportunities:
- the demand for service industry workers is increasing in areas such as distribution and sales, creating a surplus of
opportunity.

Acting as an indication of economic growth:

- As new services and nonmaterial goods become available to the public, service industries grow to continually serve
the needs of customers and businesses, increasing this industry’s impact on the global economy.
Parts of service sector in the Philippines

Regional analysis of the Philippines Service

Sector

by Serafica, Ramonette B.; Vergara, Jean Colleen M.;

Oren, Queen Cel
- The services sector is composed of a diverse range of
services, including retail and business services, education,
and health, among others.
The Three Sector
Economy Theory
Emmanuel DeJesus
 THE THREE SECTOR
PRIMARY SECONDARY TERTIARY

Service industies which exist to

Manufacturing and making facilitate the transport,
Extraction of Raw materials
distribution in the secondary
sector
 THE MAKER OF THREE
SECTOR THEORY

The model was developed by Allan Fisher, Colin

Clark, and Jean Fourastié in the first half of the ALLAN FISHER
20th century, and is a representation of an
industrial economy. It has been criticised as
inappropriate as a representation of the economy
in the 21st century. According to the three-sector
model, the main focus of an economy's activity COLIN CLARK
shifts from the primary, through the secondary
and finally to the tertiary sector. 

JEAN FOURASTIE
 SERVICE BUSINESS IDEAS

(OPPORTUNITIES FOR SMALL BUSINESS OWNERS

REPORTER: FRANCIA, MARIA VICTORIA U.

Personal Health and
Wellness Service
Personal Fitness Trainer
Meditation Instructor
Private Yoga Instructor
In-home Masseuse
Nutrition Consultant
Meal Delivery Service
Personal Chef
 Personal Concierge
Service
Errand - runner
Home Cleaning Service
Private Car Service
Seamstress or Tailor Service
Grocery Shopping and Delivery
Dry-Cleaning Delivery and
Pick - Up
Beauty and Lifestyle
Service Business
Make – up Artist
In-home Hair Stylist
Personal Wardrobe Stylist
Life Coach
Online Dating
Consultant/Profile editor
 Technology
Maintenance and
Repair Services
IT System Consultant
App Developer
Computer Repair Service
Software Installation Service
Mobile IT Support Service
Printer and Copy Machine
Maintenance
 Business Services

Virtual Assistant
Language Translation
Office Support Service
Data Analysis
Freelance Researcher
Customer Service Phone
Operator
 What is Service Business?

A Service Business is a company that performs

tasks for the benefit of their customers. These
tasks can include transportation, cleaning,
traveling, hospitality, maintenance or consulting.
 Example of Service Business

Make up Artist Virtual Assistant

Personal Fitness Trainer Rental Property

Management
Handyman Service Corporate Event Planner
 How do you start a Service
Business ?
The basic first step to start a Service business
is to find a gap in services that exist in your
area and create a business that fills the gap.
Beyond that, it will depend entirely on the
industry you choose. A good place to start is
by writing a business plan. During that
process, you will start to focus on many of the
elements of starting a business, like your target
audience and marketing strategy. You’ll also
need to think about how to fund your business
idea.
Important Characteristics of
Services &
Classifications of Services
Jose, Genrae Allyn D.
BEN 31
Group 1
 What is
Service?
A service is any activity or benefit that
one party can offer to another that is
essentially intangible and does not
result in the ownership of anything.
 Intangibility Inseparability
Services cannot be felt Services are generated and
before buying. consumed together.

25%
SERVICES
75%
Variability Perishability
Service quality never stay Services cannot be stored.
the same.
 Classification
of
Services
Classification of services can be done
on the basis of two points. These two
points or factors are further sub divided
into 2 further variables. All in all,
service classification considers four
types of people or objects.
 Classifocation of Services
Tangible Actions

Service for People Service for goods

Healthcare Transportation
Restaurant Repair and Maintenance
Salons Dry Cleaning
 Classifocation of Services
Intangible Actions

Services directed at Services directly at

people’s mind intangible assets
Education Banking
Theaters Legal Services
Information Services Insurance
enterprise
Harly Shainne J. Pabunan
 What is
Enterprise?
The roots of the word lie in the French word entreprendre
(from prendre), meaning ‘to undertake’, which in turn comes
from the Latin “inter prehendere” (seize with the hand).

Enterprise is another word for a for-profit business or

company, but it is most often associated with entrepreneurial
ventures.
Essentially, the word "enterprise" can be used to describe any
company that has multiple locations, levels, departments or
divisions that collaborate together to achieve company goals and
objectives.
 Several meaning of “ENTERPRISE”
Difficult or
HUMAN SKILL BUSINESS
important challenge

Eagerness to do something As in “This is a business As in “Her latest

new and clever, despite enterprise; our aim is to enterprise is to swim the
any risks. make a profit.” English Channel.
Example of Enterprising People

Bill Gates - Invented Microsoft

Steve Jobs - iPhone

Mark Zuckerburg - FaceBook

Richard Branson – founder of Virgin Group

 Types of ENTERPRISE

Sole Proprietorship
A sole proprietorship, also known as a sole tradership, individual
entrepreneurship or proprietorship, is a type of enterprise owned and
run by one person and in which there is no legal distinction between the
owner and the business entity. A sole trader does not necessarily work
alone and may employ other people.
Example of Sole Proprietorship
 Types of ENTERPRISE

Partnership

A partnership business, by definition, consists of two or more people who

combine their resources to form a business and agree to share risks, profits and
losses.
In a general partnership company, all members share both profits and
liabilities.
Example of Partnership
 Types of ENTERPRISE
Private Limited Companies (Ltd.)

This sort of free enterprise has been legally incorporated and will have its own legal
identity. It will have a set of shareholders who shoulder a limited amount of liability
for any debts the enterprise incurs. Those shareholders will appoint directors to
oversee overall operations and decisions of the business, though the relevant
managers will oversee the day-to-day operations.
Example of Private Limited
Companies (Ltd.)
 Types of ENTERPRISE
.Public Limited Companies (PLC)

Often confused with private limited companies, PLCs differ in that shares in the
enterprise can be sold to the general public. To do this, they have to meet certain
regulatory and legal criteria regarding the business’s financial health, transparency of
their accounts, how long they have been trading, and more. Being able to sell public
shares can be useful in raising funds for things like expansion.
Example of Public Limited
Companies (PLC)
DIFFERENCE BETWEEN A CAPITALIST AND AN
ENTREPRENEUR

Prepared by: James Jasper Samson

 INTRODUCTION

An entrepreneur is someone who founds a

business and takes risks, whereas a capitalist
is someone who finances a business. If a
capitalist takes risks in addition to providing
capital, he is referred to as an entrepreneur.
8 KEY DIFFERENCE BETWEEN CAPITALIST AND
ENTREPRENEUR
MEANING UNDERTAKING OF RISKS

STATUS CERTAINTY OF INCOME

NATURE OF FUNCTIONS STATUS OF INDUSTRIES

REWARD

POLICY FORMULATION
 MEANING

A person or group of people who engage in business-related

activities related to the development of new industries and
innovations is called an entrepreneur.

Anyone who provides capital for any industry is referred to as a

capitalist.
 STATUS

The owner of the industry is the entrepreneur.

Capitalists in the sector have the role of debt providers.

 NATURE OF FUNCTIONS

The function of the entrepreneur (owner) is to undertake risks.

The function of the capitalist is to make capital available.

 REWARD

As payment for his efforts and risks, the entrepreneur receives

profits.

As a return on his capital investment, the capitalist becomes

interested.
 POLICY FORMULATION

Entrepreneurs typically formulate industry-specific policies.

In most cases, capitalists don't create the policies.

 UNDERTAKING OF RISKS

When establishing industries and engaging in innovative

activities, the entrepreneur must deal with a number of risks and
uncertainties.

The role of a capitalist is to make investments. He is not required

to take risks like business owners do.
 CERTAINTY OF INCOME

The entrepreneur's income is unpredictable. He might or might

not make money.

The capitalist will receive guaranteed interest on their

investment. His income is therefore guaranteed.
 STATUS OF INDUSTRIES

In small businesses and industries, capitalists and entrepreneurs

often share the same status. In large businesses and industries,
this is typically not the case.

In corporations, creditors have the status of a capitalist while

shareholders have the status of an entrepreneur.
 THE END
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