FUNDAMENTALS OF

COMMUNICATION
 An Overview
• Nearly one third of the time is spent in communication
• Planning
• Organizing
• Executing
• Staffing and controlling
IMPORTANCE OF COMMUNICATION
• Growth
• Complexity
• Competitiveness
• Harmony
• Understanding and Cooperation
 Purpose/Objectives of Communication in
professional filed , especially law
• Advising
• Counselling
• Giving Orders
• Providing instructions
• Marketing
• Persuasion
• Giving Warning
 Conti…
• Raising Morals
• Staffing
• Projecting image
• Preparing advertisements
• Making Decisions
• Getting Feedback
 COMMUNICATION BARRIERS
• STEPS TO DEDUCT COMMUNICATION BARRIER
• Identify the problem
• Find out its cause
• Select and apply the best alternative solution(s).
 Remedies to overcome communication
barriers
• Send data/information to only those who require it
• Emphasize the major ideas
• Delete unwanted details
• Maintain transparency in policy matters
• Ensure Clarity in message and look for a genuine feedback
• Understand others’ emotions
 Remedies..
• Understand other cultures and language variations and use the appropriate
variety in the given context.
• Make sure that information overload does not affect the communication
environment adversely.
• Maintain openness and acknowledge that people have different perceptions
and views regarding things.
• Encourage innovative ideas and views to that people do not unnecessarily live
in fears.
 Remedies
• Listen attentively to others
• Speak with clarity and conviction
• Barriers caused due to fear, ecstasy, joy, threat etc. can easily be overcome by
increasing self awareness, careful listening and a desire to share and build
empathy towards others.
• By knowing more about the receiver’s background and the level of
knowledge or language proficiency , we can achieve the desired results in
communication
 Advantages of Grapevine
• Not expensive
• Rapid
• Multidirectional
• It carefully cultivated capable of resolving conflicts
• Voluntary and unforced
• A promoter of unity and solidarity
 Disadvantages of grapevine
• Not that reliable
• It may increase anxieties, worries, frustration
• Reveal some degree of error
• Harmful in case it is baseless or imaginary
• Lead to misunderstandings because of incomplete information
• Cause damage to the organization because of this excessive swiftness at times.