Chapter 14

Network Design and Implementation

Agenda
Analysis and Design Implementation LAN Voice Network Design

Analysis and Design Phases

Request Feasibility Study Analysis (requirement) Alternatives (cost and benefit) Design Selection Cost Documentation Management approval

Implementation Phases
Purchasing and vendor agreement Installation Training, and testing Conversion Follow up audit

Request
Source
User Senior managers Communication department External environment (customer, government, etc.)

Form: formal or informal Prioritization (costs & benefits analysis) Outcome: approval, deny, or on hold by management

Feasibility Study
Team
User, specialist, and management

Problems
Technical or non-technical

Analysis (technical, operational, economical, legal, schedule) Report and presentation Go or stop

Analysis
Analysis items
Geographic requirement (scope) Traffic load analysis
Peak load (no. of message and length) National & international busy hour

Traffic flow pattern by individual location (map) Response time, reliability, & availability (cost) Terminal operators (end users & their education background and needs) Capacity growth projection (6 months to 5 years) Constraint: time, cost, and compatibility

Documentation and reports

Alternatives
Sources (vendors) Availability (enchancements or new products) Incompatibility issues Costs/services trade off

Design
Items
Configuration diagram Routing time (peak and average) Response time (peak and average) Delay consideration (queue)

Simulation
What if for routing, response, and delay

Selection Procedures
Request for proposal (RFP) or request for quotation (RFQ) Selection criteria and its weight

Request for Proposal

Title Table of contents Description of organization Problem definition Operation requirements Format of response Evaluation criteria Decision schedule References

Description of Organization
Organization chart Organization locations Overview of system

Problem Definition
Error rate Misrouting Time consuming Security

Operation Requirements
Reliability
Down time Misrouting Lost message Transmission error

Performance
Throughput Response time Error rate

Format of Response - I
Title Table of contents Overview Software (function & feature) Hardware (function, feature, & capacity) Performance (future growth) Site requirement Conversion (installation, testing, & schedule)

Format of Response - II
Maintenance (support) Costs Warranty Coverage User Training References Other related information

Selection criteria
Proposed solution Compatibility Security and backup Price Technical support Product maintenance Repair service Financial viability

Vendor Response to RFP - I

Introduction Executive summary Table of contents System design System feature Growth capacity Installation and testing methods Maintenance arrangements Ongoing support Installation schedule Pricing and timing of payments Warranty coverage Training and education Other Recommendation

Documentation
Diagrams and maps
Configuration and wiring

Components list
Hardware: model and specification Software: version, release, no. of copies

Implementation plan (Gantt chart)

Milestones Activities Schedule

Management Approval
Review and verification
Users Operators

Management: budget

Purchasing
Vendor agreement
Equipment configuration specification Acceptance test Schedule: delivery, installation, testing, operation Location: delivery, installation, testing, operation Other terms and conditions: payment, warranty, maintenance

Get a experienced lawyer

Training
Types of instruction
Classroom Hand on In house Outside

Educating
Users Operators Maintenance crew

Security and backup

Testing
Testing time Testing Tools
Software & hardware IBMs Telecommunication Network Simulator

Testing areas
Performance Stress testing (load) Error handling Error recovery procedures

Conversion
Types
Parallel Cut over Pilot Piece by piece

Help desk Vendor technicians or consultants Implementation problems cleanup

Audit
After six months Check performance or success criteria Formal report to management for proper actions

LAN Design
Number of nodes Usage Traffic: day and time Disk storage Speed Security and backup Compatibility Management

Voice Network Design

Peak load and average load Grade of service Capacity & usage of circuits Overdesigning or planned delay

Points to Remember
Analysis and Design Implementation LAN Voice Network Design

Discussion
Develop a simple request for proposal to add e-business to a traditional department store.