Social Case Work & C.

Management
Abdirahman M.Dahie
BA, MA (Social Work), PGD, MBA/MS
CHRMP, IMRTC-USA
Definition and Description of
Social Case Work
• It’s not difficult; it’s different than what you did before. Just try
it enough!
• No negative marking, no worries as long as:
- You do your best in every class, in every situation (exam, quiz,
participation, presentation etc).
- Practice hard before each (class).
- Be a good team player/student (?).
• Respect yourself and everyone around you.
o Never miss a game (class) unless you have to.
o Most Important: Enjoy it!
Exprience Matters!
• Every social problem is the outcome of many
external and internal factors. Therefore, when we
deal with an individual’s problems we also have to
deal with his reactions and experiences towards the
problems.
• Besides, proper recognition of individuality is
essential with regard to the solution of a problem.
• In the field of social work, the main task of social
worker is to develop self-direction and self-
dependence in an individual
• The focus of case work is on the individual.
• As a method of social work, it undertakes a very careful
observation of the individual and his problem. 
Definition;
• Social case work is primarily related with the psychosocial
problems, it consists of the study of mental, emotional and
social factors.
• H.H Perlman defines case work as a process used by certain
human welfare agencies to help individual to cope more
effectively with their problems in social functioning.
• She adds that the nucleus of case work event is this: a person
with a problem comes to a place where a professional
representative helps him by a given process.
Thus, we find the following elements in case
work;
– Person (client)
– Problem
– Place (agency)
– Process
– Professional representative
 
 Assumptions
• The following are the main assumptions in all the accepted
definitions.
(1) The individual and society are inter dependent.
(2) social forces influence behavior and attitudes
(3) problems are psychosocial; they have inner and outer
aspects
(4) problems are inter personal that is more than one person
is likely to be involved in the treatment of the individual
(5) the client is a responsible participant at every stage in the
solution of his problems
(6) the worker- client relationship is also used to
achieve the ends of treatment,
(7) it is also assumed that the worker will have to
enable the client to release his own capacities for
change and growth
(8) only when the worker is well grounded
psychologically, he can help the client to mobilize
his feelings in the direction of growth and
adaptation to reality.
 Values in social casework
The social casework profession is focused on one primary goal: "to
enhance human well-being and help meet the basic human needs of
all people, with particular attention to the needs and empowerment
of people who are vulnerable, oppressed, and living in poverty."
Values maintained in casework are:
• Every individual has inherent worth and dignity.
• Every individual has the right to self-determination.
• Every individual is the primary concern of society, has potential
for and the right to growth.
• Every individual, in turn, has to contribute to the society's
development by assuming his social responsibility.
• The individual and society in which one lives are interdependent
 Stages in social casework process
The stages are:
• Intake and Rapport building/ initials
• Clinical exploration of the problem/ Interview
• Assessment
• Intervention/ Treatment
• Monitoring and Evaluation
• Follow-up and
• Termination
 Components of Social Case work
• The nucleus of the case work event is this- a
person with a problem comes to a place where
a professional representative helps him by a
given process. The person is a man, woman, or
child, anyone who finds himself, or is found to
be in need of help in some respect of his social
emotional living, whether the need be for
tangible provisions or counsel. As begins to
receive such help, he is called a “client”.
• The problem arises from some heed or
obstacle or accumulation of frustrations or
maladjustments, and sometimes all of these
together which threatens or has already
attacked the adequacy of the person’s living
situation or the effectiveness of his efforts to
deal with it.
 Person
• The person is known as Client
• Client (special person who have some problem)
• Person can be; man, women, young/aged
• First tries to solve the problem on their own way
• External support needed from (colleagues,
parents, social welfare services, other family
members etc.)
 Problem
• Is a situation which exist anywhere, anytime
and effects by any person
• Problem types include;
– Physiological
– Economical
– Political
– Psychological
– Relationship etc.
 Place (Agency)
• Is any agency which offers social services.
• Kinds of agencies include;
– Government agencies
– Non-governmental agencies
– Semi-governmental organizations
 Process
• Process of the case work is like the process of
the Doctor!
• Means an (organized and systematic, step by
step) methods of helping people to let them out
of trouble
• The process of CW has three phases;
– Study
– Diagnoses
– Treatment
 Professional Representative
• Professional representative in case work is the
person whose services are hired by the social
services agency. A person who has scientific skills and
knowledge about human behavior and human
psychology.
• Professional representative is called (case
worker/social worker)
• In the world & everywhere as per the rule, a Masters
in SW is required for the professional level worker
 Class Assignment

• What is Social Case Work? And why

its important?