Professional Documents
Culture Documents
Motivating Employees
Motivating Employees
Business in a
Changing World
Chapter 10
Motivating the Work Force
2
McGraw-Hill/Irwin Copyright © 2009 by the McGraw-Hill Companies, Inc. All rights reserved.
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Amadeus Consulting: Where
Employees are the Company
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Motivating the Workforce
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Motivating the Workforce
What is motivation?
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Motivating the Workforce
Human Relations
High Morale
•High levels of productivity
•High returns to stakeholders
•Employee loyalty
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Motivating the Workforce
High Morale
•High levels of productivity
•High returns to stakeholders
•Employee loyalty
Low Morale
•Absenteeism
•Lack of commitment
•High turnover
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Motivating the Workforce
Morale Boosters:
•Respect
•Involvement
•Appreciation
•Compensation
•Promotion
•Pleasant work environment
•Positive organizational culture
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Motivating the Workforce
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Motivating the Workforce
Perceptions of Rewards
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Classical Theory of Motivation
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Motivating Employees by Being Green
10-17
Work-Life Balance
Colgate-Palmolive
provides new parents three
additional weeks of paid leave in
addition to the leave mandated by
the Family Leave Act.
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Maslow’s Hierarchy of Self-
Actualization
Needs Needs
Esteem Needs
Social Needs
Security Needs
Physiological Needs
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Maslow’s Hierarchy of Needs
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Herzberg’s Two-Factor Theory
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Herzberg’s Two-Factor Theory
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McGregor’s Theory X and Theory Y
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William Ouchi Theory Z
A management
philosophy that stresses
employee participation in
all aspects of company
decision making
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Comparison of American, Japanese &
Theory Z Management Styles
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Variations on Theory Z
Participative Management
Employee Involvement
10-27
Equity Theory
10-28
Expectancy Theory
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Strategies for Motivating Employees
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Job Design Strategies
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Job Design Strategies
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Job Design Strategies
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