TECHNIQUE IN

PROFESSIONAL
DEVELOPMENT
STAGE I
COMMUNICATION SKILLS

• The abilities you use when giving and receiving

different kinds of information. Some examples
include communicating new ideas, feelings or even
an update on your project. Communication skills
involve listening, speaking, observing and
empathizing.
COMMUNICATION PROCESS

• The communication is a dynamic process that

begins with the conceptualizing of ideas by the
sender who then transmits the message through a
channel to the receiver, who in turn gives the
feedback in the form of some message or signal
within the given time frame.
THERE ARE SEVEN MAJOR ELEMENTS OF
COMMUNICATION PROCESS:
• Sender
• Encoding
• Message
• Communication Channel
• Receiver
• Decoding
• Feedback
COMMUNICATION BARRIERS

• Can be defined as obstacles that one may face

when attempting to effectively communicate with
another person. These barriers can be anything that
can misrepresent and/or avert someone during the
communication process. This process involves a
sender, receiver, and message.
COMMUNICATION BARRIERS CAN BE BROKEN
INTO THE FOLLOWING FIVE CATEGORIES:

• Physical Barrier
• Emotional Barrier
• Cultural Barrier
• Cognitive Barrier
• Systematic Barrier
OVERCOMING COMMUNICATION
• The single most effective way to overcome
communication obstacles is to improve listening skills.
Learning how to listen, listening more than you speak, and
asking clarifying questions all contribute to a better
understanding of what is being communicated. You can
also learn about cultural and social differences to rise
above them, as well as to discover how to minimize
distractions in non-verbal cues.
9 IMPORTANT MEASURES TO OVERCOME
THE BARRIERS OF COMMUNICATION:
• Clarify Ideas before Communication
Communicate According to the Need of the Receiver
Consult Others before Communication
Be Aware of Language, Tone and Content of Message
Convey Things of Help and Value to the Listener
• Ensure Proper Feedback
Consistency of Message
Follow up Communication
Be a Good Listener
COMMUNICATION IN WORKPLACE
• Workplace communication is the process of exchanging
information and ideas, both verbally and non-verbally
between one person or group and another person or
group within an organization. It includes e-mails,
videoconferencing, text messages, notes, calls, etc.
Encouraging good communication habits throughout the
workplace can be one of the most crucial things you do as
a leader. Because the numbers don’t lie.
7 COMMUNICATION SKILLS YOU NEED TO
SUCCEED IN THE WORKPLACE:
• Showing Respect
• Active Listening
• Displaying Positive Body Language
• Be Willing to Ask Questions
• Understanding Email Etiquette
• Remaining Open-Minded
• A Willingness to Give Feedback
THANK YOU FOR LISTENING!
REPORTERS/PRESENTERS

• Richard Dalofin Jr .
• Edrianne Navarro
• Jeane Edil Edrose Lapuz