RISK MANAGEMENT IN SUPPLY

CHAIN
Le Thi Ngoc Tuyen
Supply Planning Specialist- Heineken VietNam
 ABOUT ME
• Heineken Viet Nam
 Management Trainee – Supply Chain
 Warehouse Analyst Team Leader
 Supply Planning Specialist (S&OP - NPI)

• VietNam Supply Chain Challenge Pro 2021

 WildCard Champion
 Best Vice President of Supply Chain
 AGENDA

01 OVERAL RISK MANAGEMENT IN SUPPLY

CHAIN

02 APPLY RISK MANAGEMENT AT HEINEKEN

VIETNAM

03 APPLY RISK MANAGEMNT IN THE FRESH

CONNECTION
1. OVERALL RISK MANAGEMENT IN SUPPLY CHAIN
Supply Chain Risk Management

• Supply Chain: A network between a company and its suppliers to produce and distribute a specific product to the final
End-Consumers
• Risk Management: Process of identifying, assessing and controlling threats
2. APPLY RISK MANAGEMENT AT HEINEKEN – S&OP
Monthly S&OP Cycle Weekly Planning Cycle
Review Draft S&OP Plan:
Step 2: Supply Demand, Supply
and Inventory Plans

Committed Unresolved
Demand Plan Issues

Gap Analysis Meeting

Review Resources Meeting Demand & Supply
Step 1: Demand Step 3: Alignment
KPI Dashboards

Scenarios
Revised marketing
programs or changes Unresolved Issues
Proposed S&OP
to any other demand and Scenarios for
Plan
drivers resolution

Review Meeting
Committed S&OP Step 4: S&OP Mgt
Plan

Highlights:
• KPI deployment
• Scenarios, risk mitigation & cost impact
2. APPLY RISK MANAGEMENT AT HEINEKEN - NPI

Highlights:
• Checklist
• Detailed project timeline
• Buffer time for external factors
• Scenarios for material ordering
3. APPLY RISK MANAGEMENT IN THE FRESH CONNECTION

01. Classify Stakeholders – Risks

02. Analysis Stakeholders – Risks

03. Strategy into Actions

3 STEPS
3. APPLY RISK MANAGEMENT IN THE FRESH CONNECTION
01. Classify Internal/External Stakeholders – Risks
Internal External Internal Risk External Risk
Stakeholders Stakeholders

VP Supply Chain Customers • Machine breakdown • Defect of Component

VP Operation Suppliers
• Shortage of Casual workers • Promotion Pressure
VP Sales Environment
• Aging stock • Natural disaster/Disease
VP Purchasing

Finance • Out of stock • Delivery Leadtime

Highlights:
• List out all potential risks for each Stakeholders that impact directly to KPI of VP and ROI
3. APPLY RISK MANAGEMENT IN THE FRESH CONNECTION
02. Risks/Stakeholders Analysis

Highlights:
• Risk Analysis and Define Strategy to build up strategy for team and each Department based on Kraljic Matrix
 3. APPLY RISK MANAGEMENT IN THE FRESH CONNECTION
03. Strategy into Actions
Highlights:
• From strategy of Team and Departments, find solutions and actions for each KPI
3. APPLY RISK MANAGEMENT IN THE FRESH CONNECTION
03. Strategy into Actions
3. APPLY RISK MANAGEMENT IN THE FRESH CONNECTION
03. Strategy into Actions
THANK YOU
Q&A