WEEK 11

HOW TO IMPROVE OR PROMOTE ONE’S EMOTIONAL INTELLIGENCE

 HOW TO IMPROVE OUR
EMOTIONAL INTELLIGENCE
• 1- Self Awareness- Learn to recognize your emotions, understand their origin and segregate
them into strengths and weaknesses. This will be the first step towards understanding your
emotions. Your body language, facial expressions and other nonverbal signals gives
important queues to understanding emotions. Self-awareness is the foundation to emotional
intelligence.
 HOW TO IMPROVE OUR
EMOTIONAL INTELLIGENCE
• 2. Self Management – Here you need to balance your emotions. For example, if in some
situations you get angry than make a conscious effort to control your anger or if there are
situations where you need to be more assertive than pull yourself to make your point. An
important part in controlling your emotions is being able to recognize stress triggers and
bring yourself back to calm and relaxed state.
 HOW TO IMPROVE OUR
EMOTIONAL INTELLIGENCE
• 3- Social Awareness- It is about understanding other’s emotions, accordingly adapt
and provide response. For example, if your boss is acting angry, it might be because
he is dissatisfied with your work; or it could be because he had a fight with his wife.
In both these cases your response would be different. Keeping awareness about your
surroundings, reaction of people is critical to providing a rational response to the
situation.
 HOW TO IMPROVE OUR
EMOTIONAL INTELLIGENCE
• 4- Relationship Management- Effective relationship management can largely define
your success at work. So you need to give importance to building relationships,
maintain existing relationships and manage conflicts effectively. Be open and
agreeable to other’s suggestions, respect difference of opinions, accept your mistakes
and show empathy to others. Successful relationship management is the key to
building strong emotional intelligence.
 THE END

• THANK YOU