A GENERAL OBSERVATION OF HUMAN RESOURCES MANAGEMENT PROCEDURE AND RELATED OPERATIONS

AT

L & T CONSTRUCTION, IIT-BHILAI

SUBMITTED FOR THE PARTIAL FULFILLMENT OF DEGREE OF MASTER OF

BUSINESS ADMINISTRATION
AT
MGCUB, MOTIHARI

Under the supervision of

Submitted by:
Mr. G.GAURAV
SUMIT KUMAR
HR-EAST
MGCU2021MGMT4041
 TABLE OF CONTENTS
TITLE PAGE NO.
TITLE PAGE OF THE PROJECT 1
LIST OF TABLE 2
OBJECTIVE 3
COMPANY PROFILE 4
MISSION 5
VISSION 6
SHORTCUTS 7
AIRCRAFT RELATED 8
IMPORT 13
SWOT ANALAYSIS 15
DISPOSAL 17
RESEARCH METHODOLOGY 18
FINDING 19
SUGGESTIONS 20
 OBJECTIVE OF THE STUDY

 To understand the important process and procedure of human

resource management at the permanent campus of IIT-Bhilai.

 To know the work culture of Larsen and Toubro.

 COMPANY PROFILE
AIRPORT AUTHORITY OF INDIA
 The Airports Authority of India (AAI) was formed on 1st April, 1995 by merging
the International Airports Authority of India and the National Airports
Authority.

 AAI is currently managing a total of 137 Airports, including 34 International

Airports, 10 Custom Airports, 81 Domestic Airports and 23 Civil enclaves at
Defense Airfields.

 The Airports Authority of India or AAI is a statutory body, under the

ownership of, Ministry of Civil Aviation, Government of India.
 MISSION
 “progress through excellence and customer satisfaction with world
class airport and air traffic services fostering economic
development”
 Providing high quality, safe and customer-oriented airport and air
navigation services.
 VISION

 To be the pre-eminent Air Navigation service provider with

Global Recognition.
 1.25 million tones air cargo handled with a turnover of INR
7500 million.
 And establishing 1 working free Trade Warehousing Zone
 By 2022-23.
 SHORTCUTS USED
IN
AAICLAS
 IGM – IMPORT GENERAL MENIFEST

 EGM – EXPORT GENERAL MENIFEST

 CHA – CUSTOM HOUSE AGENT

 BOE – BILL OF ENTRY

 KBE – KACHA BILL OF ENTRY

 D.O – DELIVERY ORDER

 TSP – TERMINAL STORAGE AND PROCESS CHARGE

 PDA – PRE DEPOSIT ACCOUNT

 DG – DANGEROUS GOODS
 AIRCRAFT RELATED FOR CARGO
OPERATIONS
 Three type of aircraft where the commercial cargo operations
is involved.
1. Passenger Airplane
2. Combi Airplane
3. Cargo Aircraft (freighter)

As per (section 2 (23) of the Customs Act 1962) import means
bringing any goods into India from a place outside India.

The procedure for import activities involves ensuring licensing
and compliance before the shipping of goods, arranging for
transport and warehousing after the unloading of goods, and
getting customs clearance as well as paying taxes before the
release of goods.

Process of import:
1. Receiving
2. Storage
3. Processing
7. Gate pass
Documents required in Import:
1. Air way bill
2. House Air way bill
3. Cargo Manifest bill
4. Delivery order
5. Bill of Entry
6. Bank chalan cum location slip
7. Gate pass
HOUSE AIR WAY DELIVERY
BILL ORDER
AIR CARGO AIR WAY BILL
MANIFEST
 SWOT ANALYSIS OF AAICLAS

 S-STRENGTHS:
1. AAICLAS is 100% subsidiary of AAI.
2. Faster Processing of Files due to its formation.
3. Largest International Airport in Eastern and North-Eastern Region.
4. Kolkata is a hub for export of leather items.

 W-WEAKNESS:
1. Lack of manpower at lower and non-executive position.
2. At CUDCT Terminal, Revenue Loss due to less interference of AAI.
3. Lack of training to low level staffs.
  
 O-OPPORTUNITIES:
1. To be a hub for transhipment cargo in coming years through
Bangladesh.
2. To earn revenue through inauguration of express cargo courier
terminal.
3. High cargo movement in domestic terminal due to inducement of
freighter by Spice Jet Airlines.
4. Renovation of APEDA regulated Centre for Perishable Cargo for
high export of perishable items.
 
 T-THREAT:
1. According to revenue collected from cargo division of various airports
inside country, it is seen that airports managed through joint
venture are earning more revenue than airports managed by AAI. So,
threat to be replaced by privatization of this airport like DIAL, MIAL.
 
2. Political Situation of West Bengal as they resist changes.
 DISPOSAL OF IMPORT CARGO

Main objective of disposal of uncleared goods are:

1. To create space in storage area.

2. To earn revenue out of sale proceed.

3. To comply the obligation of custodian: as provided in Custom

Act 1962 and relevant modification.
Type of cargo to be disposed of commodity wise:
1. Hazardous or Dangerous cargo.
2. General cargo
3. Perishable cargo
4. Prohibited cargo.

NOTE:
Confiscated goods to be disposed by custom only
 RESEARCH METHODOLOGY

Method : Observation Method

Types of Data : Primary Data & Secondary Data

Sources of Primary Data : Interview sessions with staffs, officers,

agents

Sources of Secondary Data : Authorised documents of AAICLAS

Lectures provides by Officials of AAICLAS
 FINDING

Understood the procedure which is being followed for waiver of

demurrage charge of consignment according to different
sections.

Passenger with unaccompanied baggage.

Individual Imports

Gained an insight about the different types of cargo being

exported and the handling guidelines related to them.
 SUGGESTIONS
1. It is recommended to increase the manpower at non-executive
level.
2. To modify the services provided by Ground Handling Agents.
3. To improve the ICMS system and add-on some new
functionalities.
4. Induction of communication centre and canteen facilities.
5. To start the express cargo courier terminal as soon as possible
as it will add a huge amount to revenue.