GROUP’S MEMBERS:

GROUP • Trương Thị Hồng Thắm

6 • Nguyễn Thị Thanh Tuyền
• Nguyễn Thị Thủy
• Dương Thị Thu Yến

1
 British and American Business Cultures
Lecture: Lê Tiến Dũng

HOW TO GET
AND CONTACT
·CUSTOMER
S·
 How to get
& contact to
customers
Trương Thị Hồng Thắm
 How to get & contact
to customers
• 1. HOW TO GET • 2. HOW TO
CUSTOMERS CONTACT TO
CUSTOMERS
Trương Thị Hồng Thắm 4
 1. HOW TO GET
CUSTOMERS

Trương Thị Hồng Thắm 5

1.1 Target
customer
research

Trương Thị Hồng Thắm 6

 1.2 Master
product
knowledge

Trương Thị Hồng Thắm 7

 1.3 Reach customers

• Take advantage of personal relationships

• Link through former customers

• Highly effective forms of marketing

• Use PR forms

• Use PR forms
Trương Thị Hồng Thắm 8
2. how to contact to
customers
Write a personal letter
Easily contact you
Ask for feedback
Give your feedback on customer comments
Meet face-to-face
Keep up with the times – Social media chat
9
HOW TO GET
AND CONTACT
·CUSTOMERS
·
•Student’s name: Nguyễn Thị Thanh Tuyền
•Code: 1922202010980

NGUYỄN THỊ THANH TUYỀN

 · CONTENTS ·

HOW TO ‘GET’ to CUSTOMERS

HOW TO ‘CONTACT’
to CUSTOMERS
NGUYỄN THỊ THANH TUYỀN
NGUYỄN THỊ THANH TUYỀN
 · Five Ways to ‘GET’ Customers ·

Taking advantage of Linking through

personal relationships old customers

High effective form of Using PR . forms Actively participate in

marketing offline events

NGUYỄN THỊ THANH TUYỀN

 01
Taking advantage
of personal
relationships
NGUYỄN THỊ THANH TUYỀN
 02
Linking through
old customers

NGUYỄN THỊ THANH TUYỀN

 03
High effective form
of marketing
NGUYỄN THỊ THANH TUYỀN
04
Using PR . forms

NGUYỄN THỊ THANH TUYỀN

NGUYỄN THỊ THANH TUYỀN
 05
Actively participate
in offline events

NGUYỄN THỊ THANH TUYỀN

· 8 Effective Ways to ‘CONTACT’
Customers ·

NGUYỄN THỊ THANH TUYỀN

How to get &
contact to
customers
NGUYỄN THỊ THỦY
 TABLE OF CONTENTS
1. How to 2. How to
get contact to
customers customers

NGUYỄN THỊ THỦY

1. How to get customers

Live stream company or

industry events Product Quality
 Create
promotions,
discounts

NGUYỄN THỊ THỦY

2. How to contact to customers
HOW TO GET
AND
CONTACT TO
CUSTOMERS 
 
DUONG THI THU YEN
 The place of business is a
densely populated place

How to get Write your own ads on social

to networking sites or hire
influencers to advertise
customers
Create promotions, gifts, or
vouchers
DUONG THI THU YEN
33
 How to contact to customers
Hotline Social media Direct

You can connect with You can connect

Customers can customers through customers directly
contact the social networking at the place of
hotline number sites business

DUONG THI THU YEN

Thank you for
listening our
presentation!
35