This document contains a bagwis application form that requires various documents and certifications to be submitted. It evaluates applicants on 5 factors: 1) compliance with consumer laws, 2) customer relations and services, 3) store management and operations, 4) socially responsible business practices, and 5) quality management procedures. Applicants must provide documents like business registration, permits, tax certificates, and accreditation to be evaluated on their consumer protections, customer service policies, and commitment to social responsibility.
This document contains a bagwis application form that requires various documents and certifications to be submitted. It evaluates applicants on 5 factors: 1) compliance with consumer laws, 2) customer relations and services, 3) store management and operations, 4) socially responsible business practices, and 5) quality management procedures. Applicants must provide documents like business registration, permits, tax certificates, and accreditation to be evaluated on their consumer protections, customer service policies, and commitment to social responsibility.
This document contains a bagwis application form that requires various documents and certifications to be submitted. It evaluates applicants on 5 factors: 1) compliance with consumer laws, 2) customer relations and services, 3) store management and operations, 4) socially responsible business practices, and 5) quality management procedures. Applicants must provide documents like business registration, permits, tax certificates, and accreditation to be evaluated on their consumer protections, customer service policies, and commitment to social responsibility.
DTI Business Name / SEC REGISTRATION CERTIFICATE OF NO PENDING CASE MAYOR’S PERMIT CERTIFICATE OF REGISTRATION (BIR, SSS, PHILHEALTH,PAG-IBIG) CERTIFICATE OF ACCREDITATION (for RSA only) Factor 1: Compliance with Fair Trade and other Consumer Related Laws 1.1 Compliance with Technical Regulations i.e. ICC and PS Mark (DAO 2, 4 and 5) 1.2 DAO No. 19-03 Series 2019 (R.A. 10962, Gift Check Act 2017) 1.3 Consumer Act (RA 7394) 1.4 PRICE TAG LAW (DAO 10 S2006, DAO 4 S1999, DAO 9 S2002) 1.5 DAO 2 Series of 1993 (Sales Promotion Guidelines) 1.6 Price Act 1.7 Compliance with RA 9994 (SC) and RA 10754 (PWD) 1.8 Compliance with RA 10909 (No Shortchanging Act) Factor 2: Customer Relations and Services 2.1 Presence of a Consumer Welfare Desk (CWD) or its equivalent (i.e. Customer Service Area/ Office) manned by a well-trained CWD officer 2.2 Presence of Senior Citizen/PWD lane 2.3 Existence of Operating Guidelines for Consumer Complaints Handling (i.e. consumer complaint forms, feedback mechanisms, records) 2.4 Existence of Customer Feedback Mechanism (i.e. CSF) Factor 3: Store Management and Operations 3.1 Clean and Orderly Workplace 3.2 Placement of Visible Store Signage/s 3.3 Issuance of Official Receipts/Invoice All Consumer Products and Services Sold 3.4 Implementation of Green Measures (i.e. proper waste disposal and segregation, use of energy efficient light bulbs, use of paper bag/eco bag instead of plastic) Factor 4: Socially Committed and Responsible Business Sector (FOR SILVER AND GOLD NOMINEES ONLY) 4.1 Involvement and/or Implementation in any Regular Corporate Social Responsibility Programs and/or Activities (i.e. yearly, quarterly, monthly) (i.e. cultural, socio-civic, environmental, educational, religious) 4.2 Participating in Government Programs, Projects and/or Activities Geared Towards Community Development Building (i.e. Diskwento Caravan) if applicable Factor 5: Quality Orientation Management (FOR GOLD NOMINEES ONLY) 5.1 Established Company Vision, Mission, and Values 5.2 Organizational Chart and Quality Policy 5.3 Operations Manual for Complaints Handling Mechanism 5.4 Operations Manual for Sales, After Sales, and/or Service Procedures 5.5 Standard Forms (i.e. Complaints, Customer Survey Feedback, Repair/Service)