FINAL SEMESTER PROJECT

HUMAN FACTORS
IN AIRCRAFT MAINTENANCE

Academic year 2022

Dr. NGUYEN T Hoang Faculty of Aviation Engineering

 FINAL SEMESTER Project: Objectives
/1/ Understanding a “real world” situation:
• Investigating an event/occurrence happened in real world of Airlines/MRO (or related organizations in
Aviation)
• Catching quickly and precisely critical information of the event, helping to analyze “the error”

/2/ Understanding root causes of problems (8 points)

• Understanding the elements/components contributing to “the error” (using SHEL/SCHEL models)
• Understanding how and why the events could happen (by using SWISS CHEESE models)
• Understanding how data were collected (investigation processes..)
• Suggesting/understanding improving solutions for future events (Company, Departments, Team/peoples
involved)

/3/ Open questions (2 points): How do you think a strong “Safety culture” would improve safety level of an
organization (such as an airline or an MRO)? Clarify your explanation or ideas by using the Case-Study
assigned.

/4/ Improving skills for learners:

• Teamwork
• Researching the relevant information/data relating to an aircraft incident/accident
• Writing a report by structuring relevant data to explain real event(s) happened in aircraft maintenance field

Dr. NGUYEN T Hoang Faculty of Aviation Engineering 2

 FINAL SEMESTER PROJECT: Group discussions/Exercises

Questions:
1) [1d] Statistics on studied events: How many similar events/occurrences worldwide (& In
Vietnam)? Main causes ?
2) [1d] On a most recent event/incident (or assigned event / with a cited Reference): Describe
the incident (as detailed as possible)  Where (Places/Airports/Routes); When (Time, Flight
phases,..); How (short describe the incident…), Consequences
3) [2d] Understanding the Error: Determine components of SHEL/SCHEL models ? Possible
breakdown or mismatch among the components ? Type of error(s) ?
4) [2d] Understanding How & Why: Analyzing by using Swiss Cheese model; How data were
collected? …
5) [2d] Answering “Open Questions”
6) [2d] Solutions (for improvement) ?  Authorities’, Manufacturer’s, Airlines’ , MRO/related
organizations, Departments, People/individuals,…
Report requirements:
1/ Clearly answer the above mentioned questions – including analyzing as deeply as possible
2/ Max 20 pages: max 8 pages of main report + max 12 pages of appendices (data / OEM’s articles
or official documents)
3/ Deadline: 5 days
4/ Submitting form of report:
+ Only: Word or PDF file (COVER+MAIN BODY TEXT)
+ Max: 2 files, 20 MB max
+ Upload your files on an ONLINE DRIVE and send the link to my email: hoangnt@vaa.edu.vn
+ Upload your files to an ONLINE DRIVE of YOUR CLASS (by Group) and share the link to my email

Dr. NGUYEN T Hoang Faculty of Aviation Engineering

 FINAL SEMESTER PROJECT: Group discussions/Exercises

Student Event Event Web Document

Group No.
1, 2 01 25 October 2018; A320-232 of https://aviation-safety.net/wikibase 1) GENERAL
Vueling at Bilbao, Spain /wiki.php?id=217670 INFO: provided
2)
INVESTIGATION
3, 4 02 16 October 2015; A320-232 of Incident Airbus A320-232 (WL) 9V-T REPORT:
Tigerair at Singapore RH, 16 Oct 2015 (aviation-safety.net provided
) 3) Other
relevant sources
5, 6 03 24 May 2013; A319-131 of ASN Aircraft accident Airbus A31 on internet:
British Airways at London- 9-131 G-EUOE London-Heathrow students carry
Heathrow, UK Airport (LHR) (aviation-safety.ne
t) out own
research
7, 8 04 9 January 2008; A319-114 of ASN Aircraft accident Airbus A319-1
Northwest Airlines at Detroit, 14 N349NB Detroit-Metropolitan W
USA ayne County Airport, MI (DTW) (avi
ation-safety.net)

9,10 05 22 April 2007; A319-111 of Incident Airbus A319-111 N904FR,

Frontier at Atlanta, USA 22 Apr 2007 (aviation-safety.net)

Dr. NGUYEN T Hoang Faculty of Aviation Engineering 4

 FINAL SEMESTER PROJECT: Group discussions/Exercises

Student Event Event Web Document

Group No.
11, 12 06 Tuninter's ATR-72 (2005) ASN Aircraft accident ATR 72-202 1) GENERAL
TS-LBB Palermo-Punta INFO: provided
Raisi 2)
Airport (PMO) (aviation-safety.n INVESTIGATION
13, 14 07 In-flight Separation of Right et)
ASN Aircraft accident Grumman REPORT:
Wing (2005) G-73T Turbo Mallard N2969 Mia provided
mi, FL (aviation-safety.net) 3) Other
15, 16 08 ACCIDENT OF PIA FLIGHT PK- ASN Aircraft accident ATR 42-500 relevant sources
661 (2016) AP-BHO on internet:
Havelian (aviation-safety.net) students carry
out own
research

Dr. NGUYEN T Hoang Faculty of Aviation Engineering 5

 FINAL SEMESTER PROJECT: Group discussions/Exercises

LƯU Ý:

STT: Nội dung Notes

1 Trang bìa + Logo Trường, Tên Khoa

+ Tên và số thứ tự Event
+ Số thứ tự của Nhóm sinh viên
+ Họ Tên và Mã số sinh viên các
thành viên

2 Báo cáo:
[*] Có trang giới thiệu: Lý do làm subject, Giới thiệu tổng quan
Nội dung giải quyết
[*] Có Mục Lục !
[*] Phân công nhiệm vụ của các thành viên trong Nhóm; Mỗi Đính kèm trong Phụ Lục của Báo
nhóm có Nhóm trưởng  Đánh giá các thành viên cáo

3 References: Theo chuẩn! IEEE REFERENCE GUIDE

4 [*] Trả lời tất cả câu hỏi & open questions!

[*] Nộp Đúng hạn!

Dr. NGUYEN T Hoang Faculty of Aviation Engineering 6

 FINAL SEMESTER PROJECT: Group discussions/Exercises

TIÊU CHÍ CHẤM ĐIỂM (GỞI CHUNG CHO SV)

STT Nội dung chấm Điểm

1 Hình thức trình bày theo yêu cầu 10%

(Template, định dạng file, dung lượng, số trang)

2 Nộp Đúng hạn ; Không copy bài nhau 10%

3 [1] Trả lời đủ các nội dung/câu hỏi yêu cầu 10%
[2] Trả lời đúng: vận dụng đúng lý thuyết, models 70%

Tổng 100%
4 Các Trường hợp Trừ điểm khác:
[1] Thiếu nội dung: Trừ điểm theo tỉ lệ số câu hỏi/nội dung
được yêu cầu
[2] Không vận dụng models/theory; Không có
evidences/data/ref…: Trừ 1,0 – 2,0 điểm
[3] Không đầy đủ evidences/data/ref..: Trừ 0,5-1,0 điểm
[4] Nộp trễ: theo deadline/căn cứ theo thời gian email nhận
được (đính kèm file): trễ N ngày  trừ N*15% tổng số điểm
đạt được

Dr. NGUYEN T Hoang Faculty of Aviation Engineering 7