TRAINING

By: Myles Anthony Po

Group: Sales and Distribution

BUS 108 1:30PM to 3:20PM
Training
refers to the planned effort by a company to
facilitate employees’ learning of job-related
competencies. These competencies include
knowledge, skills, or behaviors that are critical for
job performance.

Source: Employee Training & Development, Raymond A. Noe

Advantages and Disadvantages of Training
ADVANTAGES
● Addresses employee weaknesses
● Improves employee performance
● Structured training and development
● Employee job satisfaction
● Employees can provide better
service products and services to
customers.
Source: https://smallbusiness.chron.com
DISADVANTAGES
● Expensive
● Employees miss out on work time
while attending training sessions
● This can delay the completion of
projects or tasks
Types of Employee Training

1. Orientation
2. Onboarding Training
3. Technical Skills Development Training
4. Soft Skills Development Training
5. Products and Services Training
6. Mandatory Training
Orientation
Orientation is the most common type of employee training. It’s a one-time event
formally welcoming and introducing new hires to your company within their first week on
the job. This training tends to be relevant to all company-wide roles and departments.
Orientation trainings are usually prepared by HR on big-picture topics such as:

● Company mission, vision, and ● Overview of benefit plans

values
● Corporate culture
● Organizational structure and
leadership team intro
● Mandatory new-hire paperwork
● Administrative procedures (computer
logins, extension, email setups, etc.)
● Key corporate policies
Onboarding Training
While orientation training is a one-time session with a checklist-style agenda delivered to
everyone in the company, onboarding training is a series of department-specific sessions that
take place over a longer period of time. It is strategically created with the goal of enabling new
employees to be as successful as they can be in their new roles in the shortest period of time.

Onboarding trainings ideally start on the first day of employment and may carry on
throughout the first year as needed. It is prepared by department leaders with the focus of
reaching departmental goals and connecting them with overall company objectives. Topics
should, therefore, address employee needs and provide them with easy access to information
and skills that they need to do their jobs efficiently and maximize employee engagement.
Technical Skills Development Training
Technical skills training is a fundamental employee education
component because it’s the main way your employees will know how to
technically do their jobs right.
Soft skills development training
Soft skills are personal attributes that enable employees to interact effectively and
harmoniously with other people in the workplace, including co-workers, management, and
customers. Some topics to consider covering in your soft skills training include:

● Emotional Intelligence ● Communication skills

● Time management ● Presentation skills
● Ethics ● Problem-solving skills
● Teamwork ● Conflict resolution
● Adaptability ● Leadership skills
Products and services training

Product trainings can either be a part of onboarding for new comers or can be
available for any employees who need refreshers on the products and services the
organization offers. This type of training can also be used to educate staff on newly
introduced products, services or features so they are always up to date.
THANKS, HOPE YOU LEARNED
SOMETHING.

Sources:
www.unscreen.tv
www.smallbusiness.chron.com
Employee Training & Development, Raymond A. Noe