Housekeeping-Refers to the

management of duties and chores

involved in the running of
household,such as
Cleaning,Cooking,Home
Maintenance,Shopping and Bill
payment
Cleaning-Is a process
of removing dirt,dust
and grime by using
methods such as
dusting,shaking,swee
ping,mopping,washin
g or polishing
The tools and equipments used by the housekeeper
*DUSTER-DUSTER
ARE USED FOR
REMOVING DUST
AND FOR WIPING
VARIOUS
SURFACES
*Dustpan-Used to
collect dust and
dirt with a help of
a broom
*Mops-Useful
tools in wiping
dirt and dust from
the floor
*Brooms-used in
sweeping dirt
and dust from the
floor and other
areas that need
cleaning
*Bucket or pails-
used for holding
water or detergent
while cleaning

*Garbage bins-to
hold gathered
garbage and trash
while cleaning
Brushes-use for specific cleaning purposes.
*Toilet brush-use for cleaning bidets and toilet bowl.
*Sink brush-used for unclogging sink.
*Scrub brush-use for cleaning sturdy dirt from floors and walls.
*Carpet hand brush-an alternative for vacuum in cleaning the
carpet.
*Cane hairbrush-soft nylon brush used to prevent damage to cane
surfaces.
*Soft hand brush-used to collect dust
*Wall brush-soft brush with long handles to clean hard to reach
walls.
*Feather brush-used to clean delicate surfaces like
lampshapes,television,etc.
* Caddy basket -used
to hold small tools and
chemicals while
cleaning.
*Squeegee - used to
gather water while
cleaning window
glasses.
CLEANING
EQUIPMENTS
*Floor Scrubber and Polisher- used in
scrubbing, stripping, and polishing
hard floor surfaces, vinyl, wood
parquet, etc. Use the appropriate pad
for scrubbing, stripping, and polishing.
Give the wax on the floor enough time
to dry before polishing.
*Upholstery Steam Cleaner-used to
clean carpet and upholstery. It had been
fitted with an upholstery wand for
maximum reach when dealing with
tight, hard-to-reach crevices of
upholstery.
*High Pressure Washer-This equipment is
designed to remove soil from the surface
with the help of water and steam subjected
to high pressure. Water under pressure
dislodges the dirt from the surface.
*Carpet Shampoo Machine-This equipment
is used for deep cleaning and stain removal.
The cleaning agents are simply mixed with
hot water and detergents. The detergent is
injected on the carpet piles and extracted
back by a wet vacuum built into the same
machine.
Vacuum Cleaner This is used in
removing dust and small pieces of debris
from the floors, upholstery, furnishings,
walls, and ceilings. It comes with
different flexible attachment such as
crevice nozzle, upholstery cleaning
brush, floor cleaning brush, etc. Among
the five cleaning equipment, the most
commonly used by a room a cleaning
guestroom are the vacuum cleaner and
polisher.
Parts of Vacuum Cleaner
Parts of a Floor Polisher
How to Safely Use Electric Equipment
*Voltage of the machine and supply should be same.
*Plugs must be used correctly.
*Machine and socket must be switched off before
plugging in or disconnecting.
*Check the cable and flexes if properly clamped into
plugs.
*Loose cable should lie behind the machine as close to
the wall as possible and passes over door handles if
passing the door way.
Scheduling and Performing One's Task Employee scheduling
will depend greatly on the occupancy of the hotel. The
number of occupants varies depending on the season. The
executive housekeeper is the one who decides on this matter.
The standard practice in assigning rooms to housekeepers is
16 rooms per room attendant. The productivity standard in
cleaning an occupied room takes about 30 minutes, then 6
minutes in cleaning the bathroom, and 4 minutes in loading
carts and tea breaks. A hotel room with 100 rooms and all are
occupied needs 8 room attendants per shift. There is also a
software that can be used to aid the complexities of the task
such as the Visual Rota..
Assignment or distribution of tasks should be fair and
equal. No employee must be overburdened with tasks.
Rotation of tasks is also considered to avoid monotony.
Common task for all employees is to provide service
for the guest. The executive housekeeper should make
sure that rotation of employees on different floor is
observed and each floor should have an equal
employee to work on the entire tasks
SAMPLE ROOM ATTENDANT WORK SCHEDULE
Maintain Cleaning Tools, Materials, and Equipment
Proper selection and maintenance of equipment
are important factors to consider Selecting the
proper tool for the job and using the tool properly
will increase efficiency and reduce maintenance
problems. Purchase tools that are well made and
suited to the intended use. Commercial usage may
entail more heavy-duty demands on equipment
Always follow the routine "clean up while in use
and clean up before keeping it."
Tools and Equipment Care
•Perform basic preventive maintenance.
•Execute clean up practices on the tools and equipment that must
be maintained.
•Keep all cutting tools sharp. Use the right tool for the job.
•Ensure tools are in safe working order. Attach a "do not use" tag
to damaged tools and notify the maintenance department.
•Clean up and pick up after yourself as you go, Good
maintenance practices on the job site must be maintained.
•Manufacturer's instructions for operation and maintenance
should be followed. All equipment must be inspected before and
after use and all defects should be reported.
*Maid's Cart or Trolley Care and Maintenance
•All soiled linen bags and thrash bags should be
emptied.
•Thorough cleaning of maid's cart is done once a week.
The wheels may be oiled during the cleaning for
smooth movement of the trolley.

*Safekeeping of Cleaning Tools and Equipment Hand

tools:
•Store hand tools in a clean dry storage area.
•Protect surfaces of cutting tools in storage.
Equipment:
•Store equipment in a clean dry storage area.
•Rinse and clean spray equipment after each use.
•Clean and check wheel-driven gears.
•Clean maid's carts after use.
•Carts and trolleys should never be used as general
dumping grounds when not in use.
•When storing maid's cart, it should be clean and then
stored and locked.
Safekeeping of Cleaning Tools, Equipment, and
Chemicals
•Provision should be made for correct storage of all
equipment. There should be space for each machine.
•Shelves, cupboards, and drawers for all spare parts
(e.g., mop brush, mop heads, and mop pads) should
be provided.
•Storage place should be equipped with power
points.
•Proper lighting should be provided.
THANK YOU