Effective

VIRTUAL
FACILITATIon
Nur Fatma Fitri (Fivi), ST

Regional Manager Customer Experience ●

Certified Profesional Coach Loop Institute of
Coaching ● Associate Trainer Akademi Trainer ●
Member of TEMPA ● Certified Master
Pracctitioner for Point of you● Certified Facilitator
for Business Craft Innovation Boardgame

Effective Virtual facilitation

Why Facilitation ?
 The learning
pyramid

Passive teaching methode

parcipatory teaching
methode
Go to : www.menti.com 
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challenge
38%
methoda

participant 24%

Tidak ada kendala 17%

skills 11%
tools
10%
What is Facilitation ?
WHAT IS FACILITATION ?

TEACHING VS FACILITATING
WHAT IS FACILITATION ?

TEACHING Sharing Knowledge

FACILITATINGSimplify Process
WHAT IS FACILITATION ?

Sebuah metoda / pendekatan / cara

untuk membuat proses belajar, proses
menemukan solusi, dan proses
mengambil keputusan berjalan lebih
mudah dan efektif .
WHAT IS purpose of FACILITATION ?

Membangun OWNERSHIP,
ENGAGEMENT, dan ACCOUNTABILITY
dari sekelompok orang
AREA OF FACILITATION

LEARNING PROCESS

PROBLEM SOLVING PROCESS

DECISION MAKING PROCESS

PROCESS OF FACILITATION
PROCESS OF FACILITATION

Proses menggali Proses

sudut pandang / mengelompokkan
pengetahuan ide / gagassan
sebelumnya peserta kedalam
klasifikasi

Proses menarik
kesimpulan /
sudut pandang
dan insight baru
dari peserta
c principles OF FACILITATION

F a c i l E
fun accountable clarity intention ladder engagement
asic skilLS OF FACILITATor
Design
Agenda

Powerful Powerful
Conclusion Question

BASIC SKILLS

Active
Obseervation
Listening

Clear
Instruction
Share Your Insight and
Action Plan