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Communication and Its Types
Communication and Its Types
Effective
communication
Communication
It is a process of exchanging –
Information
Ideas
Thoughts
Feelings
Emotions
Through –
Speech
Signals
Writing
Behavior
Types of Communication
People communicate with each other in a number of ways that depend upon
the message and its context in which it is being sent.
Types of communication based on the communication channels used are –
Verbal Communication
Nonverbal Communication
It's important to recognize, though, that it's our nonverbal communication
—our facial expressions, gestures, eye contact, posture, and tone of voice—that
speak the loudest. Verbal Communication is divided into:
Oral Communication
Written Communication
Types of Communication
Written Communication
Easy to preserve
The documents of written communication are easy to preserve. Oral and non-verbal communication
cannot be preserved. If it is needed, important information can be collected from the preserved
documents.
Written communication is the best way to represent any complex matter easily and attractively.
Advantages of written communication
Permanent record
The documents of written communication act as a permanent record. When it is
needed, important information can be easily collected from the preserved documents.
Accurate presentation
Through the documents of the written communication top executive can present the
information more accurately and clearly.
Use as a reference
If it is needed, written communication can be used as future reference.
Effective communication
Written communication helps to make communication effective. It is more dependable and effective
than those of other forms of communication.
Proper information
It is a proper and complete communication system. There is no opportunity to include any
unnecessary information in a written document.
Less distortion possibility
In this communication system information is recorded permanently. So, there is less
possibility of distortion and alteration of the information.
Easy to verify
The information and messages that are preserved can be verified easily. If there arises
any misunderstanding any party can easily verify the information.
Advantages of Oral communication
Oral Communication
In oral communication, Spoken words are used.
It includes face-to-face conversations, speech, telephonic
conversation, video, radio, television, voice over internet.
Communication is influence by pitch, volume, speed and clarity of
speaking.
Advantages of Oral communication
More suitable: The employees felt more suitable when the message transmits in
orally. They get an opportunity for feedback and clarification.
A relationship develops: Oral communication is mostly carried out helps to
promote friendly relations between the parties communicating with each other.
Flexibility: By the demand of the situations, oral instructions can be changed
easily and for these cases maintain the formalities are not necessary. So it is very
much flexible and effective.
Advantages of Oral communication