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  • User Journey Map (Evon)

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    Fatima Elkhodary
    7 views1 page
    Evon's goal is to create a gift using a flower and gift app. The document outlines the tasks required to complete an order in the app, including installing the app, creating an account, selecting a design and materials, adding a location or date, and confirming the order. It also describes Evon's emotions during the process, from being excited about the new app to feeling overwhelmed by options or frustrated not finding a location. Suggested improvements include making the app and options easier to use, including maps and delivery timeframes, and providing rewards.

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    User Journey Map [Evon]

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    Evon's goal is to create a gift using a flower and gift app. The document outlines the tasks required to complete an order in the app, including installing the app, creating an account, selecting a design and materials, adding a location or date, and confirming the order. It also describes Evon's emotions during the process, from being excited about the new app to feeling overwhelmed by options or frustrated not finding a location. Suggested improvements include making the app and options easier to use, including maps and delivery timeframes, and providing rewards.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    7 views1 page

    User Journey Map (Evon)

    Uploaded by

    Fatima Elkhodary
    Evon's goal is to create a gift using a flower and gift app. The document outlines the tasks required to complete an order in the app, including installing the app, creating an account, selecting a design and materials, adding a location or date, and confirming the order. It also describes Evon's emotions during the process, from being excited about the new app to feeling overwhelmed by options or frustrated not finding a location. Suggested improvements include making the app and options easier to use, including maps and delivery timeframes, and providing rewards.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 1

    Persona: evon

    Goal: creat a present in flower&gift app

    ACTION Open app Create gift location Callender Complete order

    Tasks Tasks Tasks Tasks Tasks

    A. install app A. select the creation A. tap next A. tap next A. confirm order
    B. create an account bottom B. select the place or B. chose the day and the B. provide a payment
    TASK LIST C.log in B.chose design write the location hour (chosen). information
    C.select the materials C.continue or skip C.confirmation call
    and colors

    Excited for her Satisfine when she had Happy to finish Happy that she can Happy to finish the
    new app. the opportunity to the gift. select the day she want order
    create her own gift. Worry if it wont come
    Confused about Overwhelmed by Frustrated from in the right time. Worry if there is a
    EMOTIONS her next step. number of options. not finding her mistake
    location

    Create an easy app to Sort options by Access google Provide the available Provide a simple
    easy login color, style…. maps days and hours checkout flow
    Write a description for Provide the expected
    users who will install Include images. Determine the time period for the Include a reward
    IMPROVEMENT
    the app scope of the app order to arrive program.
    OPPORTUNITIES
    Make a guid who tell
    the user what to do
    next.

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