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L1 SAP Process Insights
L1 SAP Process Insights
L1 SAP Process Insights
PUBLIC
Agenda
• Our vision
• Our offering
• Main capabilities
• Why choose SAP Process Insights
• Our customers
• SAP Process Insights as part of the entire suite
Use cases
•Process excellence
•Transformation to SAP S/4HANA
Appendix
• Service offering
• Prerequisites, data centers, technical onboarding
Our vision
Intelligent, sustainable
enterprise
In a world of hyper-change, SAP Signavio solutions
are a strategic pillar in every company’s success, Industry-specific
by making process part of their DNA. end-to-end processes
Continuous process transformation becomes a In this context, time to insight and time to adapt
source of sustained competitive advantage. are key to becoming an intelligent enterprise.
Collaboration
Stakeholder alignment and active collaboration across
departments
A free tool to help executives get a Continuous monitoring and improvement Process design, documentation, and
high-level overview of process of your company’s business processes governance
performance in the most important Preparing your processes for the Process mining
areas
transformation to SAP S/4HANA Journey modeling
Get started here:
Quick insights leading to quick results Collaborative business transformation
www.s4hana.com
www.sap.com/pathfinder
*The SAP Innovation and Optimization Pathfinder service is for customers of SAP
S/4HANA. The Process Discovery tool is for customers of SAP ERP Central
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
Component (SAP ECC).
7
SAP Process Insights
Our offering
• A quick start with fast data extraction from SAP ERP environments
• Broadness of scope
Not only one or two processes but 40+ process flows * provide a holistic overview of
company’s performance. Ready-to-use content reduces your time to insights.
• Continuous monitoring
See the results of your improvements with daily updates. Connect the dots in a true
collaborative environment for decision-makers, business and IT professionals.
• Fact-based decisions
Act on meaningful insights instead of gut feeling with a data-driven approach to
process improvement.
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC *Additional content is added regularly 19
SAP Process Insights
Customers
An independent cloud product is exactly what we SAP Process Insights and its process flows are exactly
needed. And it shaped up to be a great support what we missed so far in our process excellence
and guidance during and after the SAP S/4HANA programs. This tool definitely comes at the right time.
transformation journey.
Chemicals customer
Process engineering company
Quotes captured by the product team during customer meetings and reviews, hence anonymized. Not official customer
quotes.
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 21
SAP Process Insights
as part of SAP Signavio Process
Transformation Suite
Collaboration
Stakeholder alignment and active collaboration across
departments
Governance
• SAP Process Insights • SAP Process Insights • SAP Signavio Process Manager • SAP Signavio Process Manager • SAP Process Insights
• SAP Signavio Process Intelligence • SAP Signavio Process Intelligence • SAP Signavio Process Governance • SAP Signavio Process • SAP Signavio Process Intelligence
• SAP Signavio Process Collaboration Hub
Collaboration Hub
• SAP Process Automation
Governance
• SAP Signavio Process Governance • SAP Signavio Process Governance • SAP Signavio Process Governance • SAP Signavio Process Governance
Layer Value
Agility Innovation
Strategic
Collaboration Governance
Continuous
Best practices
Value
improvement
Business processes
Automation Compliance
Standardization Scalability
Technical
Ecosystem
Simplification
readiness
Get fast insights on: Dive deeper Stay on top of your performance
- Process performance across - Analyze processes in more detail - Leverage the live data connection
different lines of business and end- and frequent updates to monitor
- Identify inefficiencies
to-end processes your processes performance
- Drill down to the affected business
- Master and configuration data objects
Keep improving
- Degree of automation
- Make use of continuously updated
- Internal benchmarks
Clean up your system improvement recommendations,
- Relevant SAP S/4HANA capabilities both for corrective actions, and for
- Use correction recommendations for
and their value SAP product investments
master and configuration data
1. Understand your
processes with delivered
process flows and process 2. Dive deep with analytic
performance indicators. capabilities to find the root cause
of your issues.
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Available for SAP ECC, SAP S/4HANA, and SAP S/4HANA Cloud, private edition. 38
Typical customer challenges and questions that SAP Process Insights helps
to answer (example for the lead-to-cash process)
Where inefficiencies are in our invoice-to-
How many sales orders have a
cash process (delays, long lead times, high
billing or a credit block?
cancellation and credit memo rates, low
automation rates, manual reworks)?
What kind of information
(missing fields) is missing
Is the invoice-to-cash process on sales orders that is
harmonized across all our preventing the timely
countries? (Where are our creation of the invoice?
internal best practices and
where are the worst practices?)
How many errors and
what kind of errors occur
during our automatic
How many deliveries billing-due runs?
shipped to customers have
not yet been billed?
How many invoices were
created later than
planned?
How many sales orders
(services, third-party) are not
billed yet? Are the “right”
payment terms used?
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 39
SAP Process Insights has an unrivaled and constantly growing
delivered content coverage.1
40+ 8 6
Process flows Lines of business End-to-end processes
Finance Lead to cash
100+ Sourcing and procurement Source to pay
Process
performance Sales Plan to fulfill
indicators
for: R&D/Engineering Governance
18+ Supply chain Finance
Correction
recommendations Manufacturing Acquire to
decommission
Innovation Service
recommendations
1 Generally available for SAP ECC, SAP S/4HANA, and SAP S/4HANA Cloud, private edition.
This slide covers the scope at release 1.4 in February 2022 : more content is planned to come
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 40
SAP Process Insights
for process excellence
Get fast insights on: Dive deeper Stay on top of your performance
- Process performance across - Analyze processes in more detail - Leverage the live data connection
different lines of business and end- and frequent updates to monitor
- Identify inefficiencies
to end processes your processes performance
- Drill down to the affected business
- Master and configuration data objects
Keep improving
- Degree of automation
- Make use of continuously updated
- Internal benchmarks
Clean up your system improvement recommendations,
- Relevant SAP S/4HANA capabilities both for corrective actions and for
- Use correction recommendations for
and their value SAP product investments
master and configuration data
Understand current process Reduce complexity of master Provide solid transactional Understand current degree of
Goal
performance in SAP software. and configuration data. basis for planning apps. process automation.
Reduce implementation efforts in Make sure transactional system data Increase use of automation
greenfield approach. is reflecting reality. capabilities (standard as well as
Benefit
First insights within a day Automatic and customer- Historic trending of PPI
Automatic and customer- Integration with other tools
and then daily updates specific recommendations on data to see the impact on
specific recommendations (business operations self-
on: master data and configuration implemented action items
on new innovations that healing or SAP Process
• Completion rates improvements that will derived from given
should be applicable as Automation) for
• Automation rates otherwise remain in the new recommendations
part of the new intelligent (semi-)automatic
• Cycle times SAP S/4HANA environment
enterprise environment resolution of
• Exceptions
recommendations
• ...
Process flows
Feature
1
End-to-end-processes perspective Line-of-business perspective
Acquire to decommission Finance Asset management Finance
2
A B C D
Selection of available process flows Throughput List of correction recommendations SAP S/4HANA capabilities
Intelligent technologies
Backlog
SAP Intelligent
Process progress Recommendation details
Robotic Process Automation
Exception
SAP Workflow Management
Blockers and other information
Machine learning
List of documents
Changes
with filtering options
User experience
Customizing configuration
Client requirements
• Supported browser: Google Chrome, Apple Safari, Mozilla Firefox
(Microsoft Internet Explorer and Microsoft Edge are not supported)
Full details and the most up-to-date
version of prerequisites can be found on
the help portal for SAP Process Insights.
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 52
Architecture
SAP Process Insights
Architecture
• SAP Process Insights
transfers process
performance data over
the ST-PI plug-in from
SAP ECC or SAP
S/4HANA to SAP BTP.
• Process performance
data is stored in SAP
HANA Cloud.
• User can access the
data over a supported
browser.
CA10
EU20
Canada EU11
Netherlands
AWS Germany
Azure JP10
US10 AWS
USA Japan
AWS AWS
AP10
Existing data Australia
center AWS