INSTITUTE - UIE

DEPARTMENT- CIVIL ENGINEERING

ME (Construction Technology and Management)
Subject Name and Code: Domain Aptitude
21CET-612

Dr. Murtaza Hasan

QUALITY AND QUALITY TREE

DISCOVER . LEARN . EMPOWER

Primary Goals of Course:
• To study and understand various
managements aspects related to labour and
leadership.
• To have better understanding about the
various physical properties and ingredients of
concrete.
• To learn about procedure and Rules &
Regulations of Tendering and bidding.
• To understand the various management
techniques for successful completion of
Construction projects.
Course Outcome
CO
Number
Title Level
CO1 Students will be able to obtain knowledge Remember
of scientific management, material
Management, inventory control and
disposal of surplus material.
CO2 Students can understand the business and Understand
management skills in positions within the
construction Industry.
CO3 Students can determine the properties and Understand
types of Concrete and summarize the
construction of underwater and
underground construction.
CO4 Students will be able to analyse the Analyze
techniques for construction of High-rise &
prefabricated structures.
CO5 Students shall be able to handle bids of Apply
tendering, bidding and management and
Learn management tools, its uses and
control measure for a construction project.
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 CONTENTS

1. INTRODUCTION TO QUALITY
2. IMPORTANCE OF QUALITY
3. EVOLUTION OF QUALITY MANAGEMENT
4. QUALITY TREE

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 INTRODUCTION TO QUALITY
• Itis defined as ‘meeting or exceeding the requirement
of client/owners.
• In construction industry, quality is used in different ways than
the product industry.

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 INTRODUCTION TO QUALITY
A subjective term for which, each person has his or her own definition.
In technical usage, quality can have two meanings:

1. The characteristics of a product or service that bear on its ability

to satisfy stated or implied needs.
2. A product or service free of deficiencies.

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 INTRODUCTION TO QUALITY
• In the product industry, quality of some product is better than the other, but we can not
say the same on grade of concrete.

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 INTRODUCTION TO QUALITY
• Quality in construction: is employed with conformity with
which specifications are met.

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 Quality in construction is related to :

• Satisfying the specification mentioned in the contract.

• Completing the project in time.
• fulfilling the owner's requirement within budget.
• Avoiding disputes claims.
• Ensuring the facilities performs its intended purpose.

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 Quality in construction is related to :

• We use certain product in the construction industry such as tiles,

bricks. Quality of these products can be partially related with the
general notation of quality.

• Other aspect in quality has slightly different meaning at various

stages of life cycle of product such as at design stage or construction
stage.

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 Importance of Quality

• Importance of Quality: The Quality management helps achieve

objectives and compliance of the construction industry. It is to ensure
that construction projects are successfully completed and within the
constraints given, such as, specified period and at minimum possible
cost.

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Importance of Quality

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 Importance of Quality

Client Satisfaction = Business Growth

Pride in Delivery = Higher Team Moral
Quality Lack of Quality = Cost
Reputation = Gaining New
High Quality = Safety of Worker

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Evolution of Quality Management:

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Quality Tree

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Quality Tree

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 Quality Tree

WHEN TO USE A TREE DIAGRAM

• When an issue is known or being addressed in broad generalities and you
must move to specific details, such as when developing logical steps to
achieve an objective
• When developing actions to carry out a solution or other plan
• When analyzing processes in detail
• When probing for the root cause of a problem
• When evaluating implementation issues for several potential solutions
• After an affinity diagram or interrelationship diagram has uncovered key
issues
• As a communication tool, to explain details to others

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 FAQ’
s
Q1. What is the meaning of Quality?
Q2. What is the significance of quality in construction sector?
Q3. When is a Tree Diagram used?

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 APPLICATIONS

Quality control and Quality management in Civil

engineering Construction.

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 REFERENCES
• Bester Field, “Total Quality Management”, by Pearson Education.
• Juran Frank, J.M. and Gryna, F.M, Quality Planning and Analysis, Tata McGraw Hill,
• Punmia B.C. and Khandelwal K. K., "Project Planning and Control with PERT and CPM", Laxmi Publication II Edition

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 SUMMARY
In order to achieve Quality Management, one has to integrate
the concepts of Project management with the processes of
quality management.

For effective QM it is essential that the project management

team be aware of the concepts of quality management to be
ab.le to make use of the described processes and implement
them to achieve the required end product

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THANK YOU