Professional Documents
Culture Documents
Walker Ch12 Lecture
Walker Ch12 Lecture
Walker Ch12 Lecture
CHAPTER 12
Meetings,
Conventions, and
Expositions
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Chapter Objectives
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Development of the Meetings, Conventions,
and Expositions Industry
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Key Players in the Industry
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Business and Association
Conventions and Meetings
• Publicly held corporations are required
by law to have an annual shareholders’
meeting.
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Destination Management
Companies
• A destination management company
(DMC) is a service organization within
the visitor industry that offers a host of
programs and services to meet clients’
needs.
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Meeting Planners
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Service Contractors
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Meetings
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Association Meetings
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Conventions and Expositions
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Types of Associations
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Historical Associations
• A Professional Association is a
professional body or organization,
usually non-profit that exists to further
a particular profession, to protect both
the public interest and the interests of
professionals.
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Types of Meetings
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Meeting Planning
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Venues for Meetings, Conventions,
and Expositions
• Most of the time, meetings and
functions are held in hotels, convention
centers, city centers, conference
centers, universities, corporate offices,
or resorts, but more and more,
meetings are housed in unique venues
such as cruise ships and historical sites.
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Sustainable Meetings,
Conventions, and Expositions
• The meetings industry is becoming
more responsible in its environmental
stewardship; companies that choose to
do so are reporting higher gross
margins, higher return on sales, higher
return on assets, and a stronger cash
flow within its own organization.
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Career Information
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.
Trends in Meetings, Conventions,
and Expositions
• New technologies assisting meeting
planners with the ability to identify and
manage key markets.
• Increased use of smartphones and
connectivity and lighting speed or the
need for faster networks.
Copyright © 2017
Introduction to Hospitality,
ICD-10-CM/PCS Coding: A Map
7/e, to
Global
Success
Edition
Pearson Education, Ltd.
Lorraine
John R. Walker
M. Papazian-Boyce
All Rights Reserved.