Making Effective Communication in Spoken English in Social Context

OUMH1303 - ENGLISH FOR ORAL COMMUNICATION

Presented By; Jafry Bin Ginoh

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I NTRODUCTION
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One of the important human relations skills we need is the ability to communicate effectively. Understanding of communications skills also will assist a person who is trying to relate effectively.

W HAT IS C OMMUNICATION?
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Communication is The process by which people send and receive information.

- Information may include opinions, facts, or

informations.

W AYS IT OCCURu
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Verbal @ Oral or spoken word. Non-Verbal behavior such as facial expressions, body language, and touch. Written communication

V ERBAL@ O RAL
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Refers to the content of our message the choice and arrangement of our words. The ability to explain and present your ideas in clear English, to diverse audiences and tailor your delivery to a given audience, by using appropriate styles and approaches, and an understanding of the importance of nonverbal cues in oral communication.

N ON - V ERBAL ONy

Refers to the message we send through our body language or facial expressions.
Facial Expression: The face is perhaps the most important conveyor of emotional information.
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can feeling of warm openness or cold rejection

Postures and Gestures: Our body postures create

W RITTEN C OMMUNICATION

Refer to write effectively in a range of contexts and for a variety of different audiences and purposes, with a command of the English language. The main elements to written communication are Structure (the way the content is laid out), Style (the way it is written), and Content (what you are writing about).

M ODELS OF C OMMUNICATION
INTERACTIVE
Stress the need to pay attention to the context and silent messages

LINEAR
Model which reduces communication to a process of transmitting information

TRANSACTIONAL
Model that sees communication or negotiation of meaning in two or more parties responding to their environment and each other

F ORMS

OF

C OMMUNICATION
INTERPERSON AL
Describing participants who are dependent upon one another and have a shared h i s t o r y.

PUBLIC SPEAKING
Involves the sending and receiving of messages on a large scale to and from the general public.

SM ALL GROUP
Define small group communication as three or more people working interdependently for the purpose of accomplishing a task.

S UMMARY
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Good communication skills allow people to develop a good interpersonal relationships. Development of effective communication skills is a life-long process. As a leader, you must practice and work at improving these skills.

Thank You for your attention