Professional Documents
Culture Documents
The Seven C's of Effective Communication
The Seven C's of Effective Communication
Communication
Business Communication-I
Contents
Completeness
Conciseness
Consideration
Concreteness
Clarity
Courtesy
Correctness
How emphasis on different words in a same
sentence changes the meaning
She is not flying to Karachi tomorrow.
Dear ABC,
I am sorry to say that you have been rejected because your encounter
with us was not good . You are not what we are looking for. We hope
you find yourself a good job in future. Your qualification doesn’t match
our job duties and responsibilities.
Regards
XYZ
Assignment 1
Following all the 7 Cs rules, write an apology email to your customer about the
damaged product that your customer received and complained about.