Professional Documents
Culture Documents
Chapter 2
Chapter 2
• Starting the project- aims to define and authorize the project. The project manager
takes the given information and creates a Project Charter.
• Carrying out the project work-In this phase, the decisions and activities defined
during the planning phase are implemented. During this phase, the project manager
has to supervise the project and prevent any errors from taking place.
• Closing the project-This is the last phase of any project, and it marks the official
closure of the project.
With the context of the generic life cycle strcuture, a project manager may detemine the
need for more effective control over certain deliverable. Large and complex projects in
aprticular may require this additional level of control. In such instances , the work carried
out to complete the project’s objective may benefit from being formally divided into
phases.
Product vs. Project Life Cycle Relationships
The product life cycle consist of generally sequential, non-overlappipng product phases
determined by the manufacturing and control needs of the organization. The last product life
cycle is generally the product’s retirement. All projects have a purpose or objective, but in
those cases where the objective is a service or result, not a product life cycle.
Since one product may have many projects associated with it. additional efficiences may
be gained by managing all related projects collectively. For instance, a number of seperate
projects may be related to the development of a new automobile. Each project may be distict,
but still contributes a key deliverable necessary to bring the automobile to market. Oversight
of all projects by a higher authority could significantly increase the likelihood of success.
Project Phases
When phases are sequential, the close of a phase ends with some form of transfer
or handoff of the work product produced as the phase deliverable. This phase end
represents a natural point to reassess the effort underway and to change or
terminate the project if necessary. These points are referred to as phase exits,
milestones, phase gates, decision gates, stage gates, or kill points.
The work has a distinct focus that differs from any other phase. This often involves
different а organizations and different skill sets.
Project Governance
> When large or complex projects are multi-phased, the phases are part of a
generally sequential process designed to ensure proper control of the project
and attain the desired product, service, or result.
✓Performed by individual
✓Limited by constraints, including resources constraints
✓Planned, Executed, Monitored and Controlled, and
✓Perform to achieve organizational objectives or strategic plans
Projects and Operations are differ from each other
*Depending on the nature of the project, the deliverables may modify or contribute to
the existing operations work. In this case, the operation department will integrate the
deliverables into future business practices. Examples of this type of project can include,
but not are limited to:
✓ Customers
✓Sponsors
✓The performing organization
✓Public
Stakeholders have varying levels of responsibility and authority when participating on the
project and these can change over the course of the project life cycle-Stakeholder identification is a
continuous process and can be difficult.
A project can be perceived as having both positive and negative results by stakeholders. Some
stakeholders benefit from a successful project, while other stakeholders perceive negative outcomes
from a project success.
Example:
✓Positive result to stakeholders-Business leaders from a community that will benefit from industrial
expansion project by positive economic benefits to the community. In the case of stakeholders with
positive expectations from the project, their interests are best served by helping the project's succeed.
✓Negative result to stakeholders-Impeding the project's progress is one of the negative interests of
stakeholders. Overlooking negative stakeholders can result in an increased likelihood of failure.
•The following are some examples of project stakeholders:
1.Customers/Users- are the persons or organizations that will use the projects product or service or result.
2.Sponsor- is the person or group that provides the financial resources, in cash or in kind, for the project.
3.Portfolio Managers/Portfolio Review Board- are responsible for the high level governance of
collection of projects or programs, which may or may not be interdependent.
-Portfolio Review Boards-are committees usually made up of the organization's executives who act as a
project section panel. They review each project for it's return on investment, the value of the project, risks
associated with taking on the project and other attributes of the project.
4. Program Managers- are responsible for managing related projects in a coordinated way to obtain
benefits and control not available from managing them individually.
✓provides management support functions to actually being responsible for the direct
management of a project
✓can be a stakeholder if it has direct or indirect responsibility for the outcome of the project
✓the PMO can provide but is not limited to:
-administrative support services such as policies, methodologies, and templates
-training, mentoring and coaching of project managers
-project support, guidance and training on how to manage projects and the use of tools
-Resource alignment of project staff, and/or;
-Centralized communication among project managers, project sponsors, managers and other
stakeholders.
6. Project Managers- are assigned by the performing organization to achieve the project
objectives. A project manager must be able to understand project detail, but manage from
the overall perspective. As the responsible for the success of the project, a project
manager is in charge of all aspects of the project including, but not limited to:
✓Developing the project management plan and all related component plans
8.Functional Managers- are key individuals who play a management role within an
administrative or functional area of the business, such as human resources, finance, accounting or
procurement.
9. Operations Management- operations manager are individuals who have a management role
in a core business area, such as research and development, design, manufacturing, provisioning,
testing or maintenance.
10. Sellers/Business Partners- also called "vendors", "suppliers", "contractors", are external
companies that enter into a contractual agreement to provide components or service necessary for
the project.
Organizational Influences on Project Management
-The organizational culture, style, and structure influence how projects are
performed. An organization's degree of project management maturity and it's project
management systems can also influence the project. When a project involves external
entities as part of a joint venture or partnering, the project will be influenced by more than
one enterprise.
table 2-1
Organizational Cultures and Styles
Cultures and Styles may have a strong influence on a projects ability to meet it's
objectives. Cultures and Styles are typically known as "cultural norms". The "norms" include a
common knowledge regarding how to approach getting the work done, what means are
considered acceptable for getting the work done and who is influential in facilitating the work
getting done.
Most organizations have developed unique cultures that manifest in numerous way including, but not
limited to:
• Guidelines and criteria for tailoring the organization's set of standard processes
to satisfy the specific needs of the project,