Inglés para los

Negocios I

Tema 12:  Distribution Logistics center

Escuela de: Negocios
Logro de aprendizaje N°: 12
Comunica textualmente los
aspectos del control de calidad,
utilizando “transition signals” en
el tiempo “present simple”.
TEMA 12:
DISTRIBUTION LOGISTICS CENTERS

SUBTEMAS:
• Aspects of quality control
• Steps for physical handling
Inglés para los Negocios 1

Video - DHL eCommerce Solutions Americas Distribution Center Tour

1. What happens at a
distribution center?
2. Who Works at a
distribution center?

https://www.youtube.com/watch?v=IFMp-zi_nGc&t=5s

Source: Youtube
Inglés para los Negocios 1

Distribution logistics center We could also use more fillers and

To: Jmetcalf@VGDistributionCenter.com replenishment drivers.
order filler
From: RaulS@logicare.com Previously, the distribution center has focused
Subject: upcoming holidays on retail distribution. This holiday season
Jessica, more consumers are shopping online.
As you know the holiday season is approaching. Therefore, it would be wise to expand direct- putaway driver
This means increased inventory at the distribution to-customer services.
center. I have just finished analyzing data for past Finally, according to vendor feedback,
holiday seasons. I wanted to share my findings delivery times are too slow. I would suggest
with you. My goal is to increase efficiency. This breaking up shipments.
will enable us to better serve our customer. That way, if one item is delayed, part of the
I would like to recommend hiring additional shipment arrives on time.
seasonal help. I know that you always hire Let’s talk in a few days to discuss the details. loader
temporary workers. However, my data has
identified a number of understaffed areas. This Raul,
season we need mor: unloaders, receivers, lumpers,
and loaders. These are the most urgent deficits we
need to fix. In addition, it might be advisable to
hire putaway drivers and haulers.

Fuente: Evans, V. Dooley, J. y Buchannan, D. (2014). Logistics. Express Publishing

Inglés para los Negocios 1

Read the manual excerpt. Then, choose the correct answers.

1. What is the main purpose of the email?
A. to identify areas where fewer workers are needed.
B. to improve overall efficiency at the warehouse.
C. to change the customer service department. lumpers
D. to remind workers that the busy season is coming.

2. Which of the following types of workers does the distribution center NOT need to hire?
E. vendors
F. receivers
G. lumpers
H. Unloaders
unloader
3. How can delivery times be improved?
I. by asking vendors for feedback
J. by filling online orders first
K. by breaking up shipments
L. by retraining putaway drivers

Fuente: Evans, V. Dooley, J. y Buchannan, D. (2014). Logistics. Express Publishing

 Inglés para los Negocios 1

Read the sentence pairs. Choose which word best fits each blank.
1. load / pack
A. The dock workers _____________ the delivery trucks each morning.
B. Employees usually ____________ boxes with plastic and styrofoam.
2. handling / sort
A. Couriers use extra care when _____________ fragile ítems.
B. Steve was asked to ___________goals according tosize.
3. flexibility / reliability damage
A. Tom suggested that we include more ____________ in the Schedule.
B. The containers are known for their ______________ they deliver on time.
4. caution / damage
C. Managers ensure that workers use ____________ when handling goods.
D. Ten customers complained about _____________to their packages.
5. timing / quality
E. The delivery team has ajusted its Schedule to improve____________.
F. The distribution department is focused on ______________. handling

Fuente: Evans, V. Dooley, J. y Buchannan, D. (2014). Logistics. Express Publishing

Inglés para los Negocios 1

WORD BANK - Place the words or phrases from the word bank under the correct headings.

Fuente: Evans, V. Dooley, J. y Buchannan, D. (2014). Logistics. Express Publishing

Inglés para los Negocios 1

Word Bank - Fill in the blanks with the correct words or phrases from the word bank.
served replenishment driver putaway driver hauler retail distribution

vendors break-up direct-to-customer distribution center

1. The _________________ used his forklift to place the goods into the rack.
2. The distribution center focused on ______________ orders rather than retail orders.
3. The distribution center ________________a number of major retail stores.
4. The _______________ transferred the products from the receiving dock to the storage racks.
5. The worker needed to ______________ the large shipment into smaller ones.
6. The ______________ served many branches of the same store.
7. Large store often sell products that come from hundreds of different ________________.

Fuente: Evans, V. Dooley, J. y Buchannan, D. (2014). Logistics. Express Publishing

Activity
Inglés para los Negocios 1

Speaking – Role Play (A Visit to the Warehouse)

Watch the video carefully, then create your own conversation and show to the class.

https://www.youtube.com/watch?v=DuSobk5VUQA

Source: Youtube
Thank you!