LEAD SMALL TEAMS

Course outline

⚫ Leadership
>Leaders v/s Managers
> Qualities of a good leader
> Teams
>Methods to develop effective teams
Introduction
⚫Today in an environment that is highly competitive,
and driven by considerations of technology,
innovation, quality, cost effectiveness, timeliness and
excellence in service delivery, Government
organisations cannot afford to lag behind
leadership
⚫ Leadership can be viewed as a dynamic process, which
involves a number of combined factors and phenomena,
and the outcomes of effective leadership are behaviours
and achievements that are in line with the vision and
strategies of the organisation
⚫ Leadership is the ability of an individual or a group
of individuals to influence and guide followers or
other members of an organization.
 Cont…
⚫ Leadership involves making sound -- and sometimes
difficult -- decisions, creating and articulating a
clear vision, establishing achievable goals and
providing followers with the knowledge and tools
necessary to achieve those goals.
⚫ Leaders are found and required in most aspects
of society, from business to politics to region to
community-based organization
Team
Cont…
⚫ is defined as a group of people who perform
interdependent tasks to work toward accomplishing a
common mission or specific objective.
⚫ A group of people with different skills and
different tasks, who work together on a common
project, service, or goal, with a meshing of
functions and mutual support.
 Cont…
⚫ Here are a few qualities that a successful
team possesses.
⚫ 1) They communicate well with each other. ...
⚫ 2) They focus on goals and results. ...
⚫ 3) Everyone contributes their fair share. ...
⚫ 4) They offer each other support. ...
⚫ 5) Team members are diverse. ...
⚫ 6) Good leadership. ...
⚫ 7) They're organized. ...
⚫ 8) They have fun.
Leadership variables

⚫ There are five main variables can influence

that leadership behaviour:
1. The tasks and goal of the organisation
2. The leader’s knowledge, skills &
attitudes
3. The followers skills, attitudes &
motivation
4. The context or situation
5. The resources available
Leadership can be
⚫ Honest — Display sincerity, integrity, and candor in all
your actions.
⚫ Competent — Base your actions on reason and
moral principles
⚫ Inspiring — Display confidence in all that you do
⚫ Intelligent — Read, study, and seek challenging
assignments
⚫ Imaginative — Make timely and appropriate
changes in
your thinking, plans, and methods.
Cont….
⚫ innovative
⚫ Active listening
⚫ Self confidence
⚫ Strong communicator
⚫ Decision making skill
⚫ Problem solving skill
⚫ Supportive
Leader and manager
⚫ Manager – An employee of the
organization, responsible for its
management.
⚫ Leader – A person who leads, guides, and directs
others. There is always a buzz when we talk about
the terms leader and manager.
Cont…
⚫ Managers Manage the Tasks at
Hand.
⚫ Leaders Lead Towards the Future.
⚫ Leaders are unique,
⚫ managers copy
⚫ Leaders take risks,
⚫ managers control risk .
⚫ Leaders are in it for the long term,
⚫ managers think short-term.
Style theories:

a. Autocratic style

b. Democratic style

c. Laissez faire style

 Autocratic style
⚫ Autocratic leadership, also known as authoritarian
leadership, is a leadership style characterized by
individual control over all decisions and little
input from group members.
⚫ Autocratic leaders typically make choices based
on their ideas and judgments and rarely accept
advice from followers.
 Democratic style
⚫ Democratic leadership, also known as participative
leadership or shared leadership, is a type of
leadership style in which members of the group
take a more participative role in the decision-making
process.
Laissez faire style
⚫ The combination of both (autocratic and
democratic styles)
⚫ Laissez-faire leaders have an attitude of trust and
reliance on their employees. They don't
micromanage or get too involved, they don't give
too much instruction or guidance. ... They give
guidance and take responsibility where needed, but
this leadership style means that subordinates and
team members have the real lead
Cont…
Team development stages
⚫ Forming: This is where team members first meet. It’s
important for team leaders to facilitate the
introductions and highlight each person’s skills and
background. Team
members are also given project details and the
opportunity to organize their responsibilities.
⚫ Storming: At this stage, team members openly share ideas
and use this as an opportunity to stand out and be
accepted by their peers. Team leaders help teams in this
stage by having a plan in place to manage competition
among team members, make communication easier, and
make sure projects stay on track.
Cont…
⚫ Norming: By now, teams have figured out how to work together.
There’s no more internal competition, and responsibilities and goals
are clear. Each person works more efficiently because he or she has
learned how to share their ideas and listen to feedback while
working toward a common goal.
⚫ Performing: There’s a high level of cohesion and trust between team
members. Teams are functioning at peak efficiency with less oversight
from team leaders. Issues still come up, but at this point, teams have
strategies for resolving problems without compromising timelines
and progress.
⚫ Adjourning: Teams complete their project and debrief on what went
well and what could be improved for future projects. Afterwards,
team members move on to new projects. Now let’s look at how to use
this model to amplify the strengths within your remote marketing
team so that projects are successful and completed on time.
Good communication for team
⚫ A team is able to work well together through
good communication. If communication between
team members is poor, there is likely to unnecessary
tension and anxiety. This is one of the most important
reasons why businesses should encourage their
employees to clearly communicate with one another
when working together.
⚫
TEAM AND GROUP
 Types of team
⚫Vertical - composed of a manager and
subordinates, sometimes called functional or
command teams.
⚫Horizontal - composed of employees from the
same hierarchical level but from different areas of
expertise
⚫Special-Purpose - created outside the formal
organization for special projects and disband once
project is completed.
 Teams in the New Workplace
⚫Virtual teams- consist of geographically
or organizationally dispersed members
linked via technology
⚫Global teams- cross-border teams made
up of members from different nationalities.
Develop the effective team
⚫ Effective work teams do not just happen miraculously;
they are the result of careful planning and preparation.
⚫ The need for:
 Preparing the work environment
 Preparing you: the Leader
 Preparing team members
Preparing the work environment
1. Identify the department’s purpose that explains clearly
(as a whole) what the department is supposed to do
2. Each employee in the department has clearly
defined job tasks with defined performance levels
3. Ensure that every person/supervisor at every
levelin the department demonstrates daily:
a. Leadership skills
b. Work assessment skills
 Cont…
Communication
⚫ Communication process

⚫ Types/forms of communication

⚫ Flow/channels of communication

⚫ Effective communication

⚫ Barriers to effective communication

 Cont…
⚫ Motivation:- Physiological-Safety-Social-Self esteem-Self
actualisation
⚫ Personality, Perception & D. Making
⚫ Personality types: Extroversion v/s Introversion

⚫ Making judgment on others

⚫ Group/team decision making proc

The end!