ROOT CAUSE ANALYSIS

WHY ROOT CAUSE ANALYSIS

WHAT IS ROOT CAUSE
ANALYSIS
Root Cause Analysis is an in-depth process or
technique for identifying the most basic factor(s)
which has led to a nonconformity or variation in
performance.
SYMPTOM VS. ROOT CAUSE
ROOT CAUSE ANALYSIS
TECHNIQUES
 Brainstorming
 Cause and effect diagram (fish born)
 Pareto diagram
 The 5 whys
FISH BORN DIAGRAM
PARETO DIAGRAM
THE 5 WHYS
 RESPONSE FOR AUDIT
OBSERVATION
 Root cause

 Correction

 Corrective
Thank You