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CHAPTER 5 Motivation
CHAPTER 5 Motivation
Motivation
FUNDAMENTALS OF
MANAGEMENT (MGT162)
Define motivation
McGregor’s Theory X and Y
LEARNING Maslow’s Hierarchy of Needs
OBJECTIVES
Herzberg’s Two-Factor Model
Expectancy Model
Reinforcement Theory
Motivation is a set of forces
DEFINITION that causes people to behave
in certain ways.
Theory X & Y
employees want to work and can
derive great deal of satisfaction from
Theory Y work.
seek responsibility
self-directed
EARLY VIEWS OF MOTIVATION
NEED-BASED MODELS
MASLOW’S
HIERARCHY
OF NEEDS
EARLY VIEWS OF MOTIVATION
NEED-BASED MODELS
5 levels of needs:
Physiological needs
Managers who focus on physiological needs assume that people work mainly for money and
are primarily concerned with comfort and their rate of pay.
Safety/Security needs
Managers will often emphasize rules, job security and fringe benefits.
Motivator factors
o Related to job content or
what people actually do
in their work.
Hygiene factors
o Associated with the job
context in which the job
is performed.
Expectancy
EARLY
Theory VIEWSOF MOTIVATION
PROCESS-BASED MODELS
Reinforcement
Theory
EARLY VIEWS OF MOTIVATION
PROCESS-BASED MODELS
EXPECTANCY
THEORY
REINFORCEMENT THEORY
◦ Based on the idea that people learn to repeat behaviors that are
positively rewarded (reinforced) and avoid behaviors that are punished
(not reinforced).
◦ The application of reinforcement theory is frequently called behavior
modification because it involves changing one’s own behavior or the
behavior of someone else.
Increasing Desired Behavior
◦ Positive Reinforcement
◦ The administration of positive and rewarding consequences following a desired behavior.
◦ Negative Reinforcement
◦ Also called avoidance learning, strengthens desired behavior by allowing escape from an
undesirable consequence.
~ Donald Trump ~