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Chevron Case Study - Final Project - V5-1
Chevron Case Study - Final Project - V5-1
Work Group:
Bishoy Refaat
Eman Sayed
Islam Kamel
Karim Hossam
Power Generation
Clean Energy
Facts about Chevron (2008)
Conduct Business in More than 100 The Second Largest integrated Energy Company
Countries 01 01 in United States
5 Popular Consumer Brands (Chevron, 2.53 million Barrels of net oil-equivelent per day
Unocal, Texaco, Standard and Caltex) 0 0 (38% of US production)
Dream Inspiring
Vision Analysis
Point of Analysis 1 2 3 4 5
Broad in scope
Generate strategic alternatives
Reconciles interests among diverse stakeholders
Finely balanced between specificity & generality
Arouse positive feelings & emotions and motivate reader
Generate favorable impression of the firm
rational/realistic
Reflect future growth
Clear and unambiguous.
Short
Vision
“Modified”
Point of Analysis 1 2 3 4 5
Chevron will strive to: provide energy products vital to sustainable economic progress
and human development throughout the world; have superior capabilities and
commitment both at the individual employee level as well as at the organizational level;
deliver world-class performance; and earn the admiration of all our stakeholders;
investors, customers, host governments, local communities and Chevron employees,
not only for the goals but how they are achieved with the most innovative technologies
and leading the development of future clean energy.
Values & Beliefs Analysis
• Our company’s foundation is built on our values, which distinguish us and guide our actions to deliver results.
• We conduct our business in a socially and environmentally responsible manner, respecting the law and universal
human rights to benefit the communities where we work.
• “The Chevron Way” provides a foundation for what we value, what we believe and how we behave.
• Throughout our history, Chevron has been a place where trust, respect and humility define our culture and where
performance, truth and accountability guide the way.
• We believe the future of energy will be lower carbon, and we intend to be a leader in that future.”
Culture
Environmental Responsibilities
Accountability
Human Rights
Future Vision
Corporate Social Responsibilities
Corporate KPI
03 Environmental
Audit
External Audit Analysis
• The External Factor Evaluation Matrix
• A complete environmental scanning for different factors
• Studied the Relationship between Key External Forces and the company
• Porter five forces analysis
• List Under Each category their Opportunities and Threats
• Selected the Most Important ones to be imbedded in the Matrix
Critical Success
Weight Rating Score Rating Score Rating Score Rating Score Rating Score
Factors
Advertising 0.10 3 0.30 4 0.40 3 0.30 4 0.40 3 0.30
Market Penetration 0.10 4 0.40 4 0.40 4 0.40 4 0.40 3 0.30
Customer Service 0.05 4 0.20 0 0.00 2 0.10 0 0.00 0 0.00
Store Locations 0.10 3 0.30 4 0.40 4 0.40 4 0.40 3 0.30
R&D 0.05 4 0.20 4 0.20 3 0.15 4 0.20 4 0.20
Employee Dedication 0.05 2 0.10 3 0.15 3 0.15 3 0.15 4 0.20
Financial Profit 0.10 4 0.40 3 0.30 4 0.40 3 0.30 3 0.30
Customer Loyalty 0.10 3 0.30 3 0.30 3 0.30 3 0.30 3 0.30
Market Share 0.05 4 0.20 3 0.15 4 0.20 3 0.15 3 0.15
Product Quality 0.10 3 0.30 3 0.30 3 0.30 3 0.30 3 0.30
Top Management 0.10 3 0.30 4 0.40 4 0.40 3 0.30 4 0.40
Global Expansion 0.10 3 0.30 3 0.30 3 0.30 3 0.30 2 0.20
Totals 1.00 3.30 3.30 3.40 3.20 2.95
Internal Audit Analysis
• The Internal Factor Evaluation Matrix
• Complete Scanning and Evaluation for The Organization
• Management and Organizational Culture
• Production and Operations Department
• Health and Safety Department
• Marketing Department
• Finance and Accounting Department
• R&D and MIS Departments
Management and Organizational Culture
• Massive Geographic Presence: Chevron has a wide geographic presence around the globe. It has operations in more
than 180 countries. Its major business is concentrated in countries like US, Nigeria, Congo, Angola, Sierra Leone,
South Africa, China , Cambodia, Myanmar, Saudi Arabia, Russia, Denmark, Norway, Canada, Brazil, etc. (S)
• Organization Chart is ensuring complete integration between different business units to consolidate a clear strategy.
(S)
• The Second Largest integrated company in the united States and among the largest corporation in the world (S)
• Multi Diversified Profile that engage every aspect of the crude oil and natural gas industry, including exploration and
production, manufacturing, marketing and transportation, chemicals manufacturing and sales, geothermal, power
generation, and renewables. (S)
• Its global workforce consisted of approximately 66,000 employees at year-end 2008. (S)
• Bad Practice for laying off while shutting off bio-fuel business (W)
Enterprise Strategies
Management and Organizational Culture
• Chevron is one of the world’s leading integrated energy companies, with subsidiaries that conduct business around
the world. (S)
• More than 2,400 employees completed Operational Excellence (OE) training and certification in 2008, bringing the
year-end total to 11,700 (18%). (S)
• 16,500 employees (25%) had completed the OE Leadership Roles and Behaviors session. (S)
• Women’s Business Enterprise National Council’s Top Corporations, for the sixth consecutive year (U.S.). (S)
• Chevron takes seriously the conduct of its employees and requires questionable conduct to be reported. (S)
• One reporting method is the Chevron Hotline, which is operated offsite by Global Compliance Services
(AlertLine®), an independent agent. (S)
• Being able to find new resources at a comparatively low cost is an important skill, especially when commodity
prices are falling. (S)
• The business has experienced a shortage of technical and financial resources, which has reduced its ability to grow
its service locally and globally (W)
• Following the close of bio fuels sales, the company had exited the fuels-marketing business in 22 countries since
2004. (W)
Diversity and Inclusion
• Chevron Support Equal Employment Opportunity
• There is a target to increase Women in Energy percentage to reach 30% by 2015
Production and Operations
• Provide clean, safe and reliable operations through operational excellence; (S)
• Chevron Operational Excellence Management System (OEMS) integrates safety, health, environmental, reliability
and efficiency objectives throughout the corporation. (S)
• Operational Excellence holds company leaders accountable for achieving results in the right way by behaving in
accordance with our values. (S)
• Stopping drilling new gas wells in the continental U.S. (W)
The comparison covers a five-year period beginning December 31, 2003, and ending December 31, 2008, and for the
peer group is weighted by market capitalization as of the beginning of each year. It includes the reinvestment of all
dividends that an investor would be entitled to receive and is adjusted for stock splits. The interim measurement points
show the value of $100 invested on December 31, 2003, as of the end of each year between 2004 and 2008.
Finance and Accounting
• Chevron is among the largest corporations in the world based on market capitalization as of December 31,
2008. (S)
• The net income results were the highest annual earnings in the company’s history in 2008.
• Chevron has had 21 consecutive annual increases in dividends, with dividends growing at an average annual
rate of 12 percent over the past 5 years. (S)
• The growth rate is 7 percent for the last 21 years. (S)
• Sales and other operating revenues totaled $265 billion with an overall net income of $23.9 billion for 2008.
(S)
• Over the last five years, cash returned to stockholders has totaled more than $46 billion, $25 billion in share
buybacks and over $21 MM in dividends. (S)
• The return on average stockholders’ equity is 29.2 percent for 2008.
Finance and Accounting
• Chevron has the complete integration from producing, refining to selling products. This ensures the
completion of the value chain process. It is present in every step of the way of the process right from
obtaining crude to selling the finished products. (S)
• Financial drop for revenues and profit 71 percent drop in their second quarter in 2009 profits to the lowest
level in five year (W)
• Last year’s return on capital employed (ROCE) for the corporation was 26.6 percent, and has been over 20
percent for each of the last 5 years. In 2008(S)
• Chevron’s ROCE was the second highest in its five-company peer group (ExxonMobil, Royal Dutch Shell,
BP, and ConocoPhillips). (S)
R&D and MIS
• Finding and developing a major crude-oil and natural-gas
discovery is a complex process that can take more than 10
years to complete. (W)
• A rigorous management system is in place to ensure that
capital is directed to the most promising prospects and used
wisely in their execution. (S)
• Developing a field also requires the successful application of
the most advanced technology available, innovative and
experienced people, and partnerships based on mutual trust.
(W)
• Chevron is continuously trying to improve its technology to
decrease its carbon footprint and greenhouse emission while
trying to extract more fuel with fewer efforts (S)
• Chevron has increased its spending on R&D 18% year on
year since 2003 but remains behind the leaders. (W)
Enterprise Strategies
Strategy
05 Matching Stage
Matching Stage
• Several Matrices have been analyzed to evaluate and land all
alternative possible strategies
• The Matching Stage Matrices are
• SWOT Matrix
• SPACE
• IE Matrix
• BCG Matrix
• Grand Matrix
SWOT Matching
Strengths Weaknesses
1 Massive Geographic Presence: Chevron has a wide geographic presence around the globe. It has
operations in more than 180 countries Chevron has increased its spending on R&D 18% year on year since 2003 but
2 Complete Integration: Chevron has the complete integration from producing, refining to 1
remains behind the leaders.
selling products.
3 Brand Value: Chevron ranks at the 63rd position according to the Brand Finance report. Its brand 2 Strategy of adapting a greener work practice
value stands at $17.822 billion 3 Stopping drilling new gas wells in the continental U.S.
4 Strong marketing on the environmentally friendly and human side of its world-class operations.
5 Strong HR who find new resources at a comparatively low cost is an important skill, especially when The business has experienced a shortage of technical and financial resources, which
4
commodity prices are falling has reduced its ability to grow its service locally and globally
6 The company’s convenience store brand, ExtraMile, was ranked as the number-one convenience
store by an independent survey for the second year in a row Following the close of these sales, the company will have exited the fuels-
5
7 Reduced the days-away-from-work injury rate to a level that is among the best in the industry marketing business in 22 countries since 2004.
8 16,500 employees (25%) had completed the OE Leadership Roles and Behaviors session.
9 Chevron has had 21 consecutive annual increases in dividends, with dividends growing at an
average annual rate of 12 percent over the past 5 years.
Financial position (FP) average 3.4 Stability position (SP) average -4.6 -7
Defensive SP Competitive
Backward, Forward, or
Horizontal Integration Market Penetration
Market Penetration Market Development
Market Development Product Development
Product Development Divestiture
1 2 4
3.08
Grand Matrix
06
Strategy
Selection
QSPM Matrix
Global Expansion in Joint venture with Increase Market Share in
Clean Energy (Product ExxonMobil Company Upstream Sector (Market
Development) (Horizontal Integration) Development)
Opportunities Weight AS TAS AS TAS AS TAS
1. The Multidiversified Markets due to company profiles 0.07 4 0.28 4 0.28 4 0.28
2. The expected increasing Demand on fossil fuels 0.08 1 0.08 4 0.32 4 0.32
3. oil price may increase due to Other company start to decrease production 0.03 3 0.09 4 0.12 4 0.12
4. The expected Merger and Acquization Wave by the big five 0.05 3 0.15 4 0.20 2 0.10
5. Iraq potential bidding for oil Lease 0.08 3 0.24 4 0.32 4 0.32
6. Concumer Trend to use more friendly and clean Fuels 0.04 4 0.16 1 0.04 1 0.04
7. The New Focusing of Low Cost Production Operations 0.06 3 0.18 2 0.12 2 0.12
8. Strategic Alliance with Different Service Sector Companies 0.04 3 0.12 3 0.12 3 0.12
On other hand we advise the company to start prepare the resources and start to adapt the organization
culture to accept the renewable energy gross in the future
07
Strategy
Implementation
Strategy Implementation
• In this critical step we will plan following activities
• Establish the annual target for increase of Market share by 5% yearly to achieve 20% over 4 Years
• Establish the annual target For increase of Net profit and Dividends for shares by 4% yearly to achieve 15% over
4 Years
• Establish Target for Investment in RND and Renewable Energy .
• Set up new policies that support Achieve the Highest among intellectual human Assets “Capacity Building”
• Plan for More Resources to cover the need for Market development strategy that company plan to implements .
• Create new incentive Plan to encouragement all employees to achieve new strategy targets.
• Start to reallocate Engineers from Bio chemical lines to Upstream activity to support the increase in production and
market development strategy.
• Link each sector yearly bounce by there performance and KPIs to achieve the annual targets .
• Adapt the marketing Strategy and all relegated marketing activities to support the new strategy of Market
development . And also start to develop customer awareness about renewable energy to let them ready to accept new
product on long term.
• Agree on the implementation budget and align with finance team to prepare all needed resources for implementation .
• Reconstruct RND department to match the digitalization concept , and depend on AI technology to invent more product
updates that support marketing development strategy.
08
Strategy
Evaluation
Strategy Evaluation
• Measure following Targets each quarter to confirm the trend of increase will match the targets for Market share
increase , Annual net Profit increase and for excepted dividend .
• Confirm by KPIs that polices and targets is feasible and confirming that we still have competitive advantage after
implementing the new polices.
• Continuously review both IFE and EFE matrixes and incase of huge deviation happen , we must start the analysis from
beginning as in this case new strategy should be implemented.
• Evaluate Exxon Mobile and BP reaction for the new implemented strategy.
Thank You
Chevron
Corporation
Content
• Company Introduction
• Vision, Mission, Values Analysis
• External Audit Outlook
• Internal Audit Outlook
• Long Term Objectives
• Matching Stage for Strategies Generating & Evaluating
• Selecting Company Strategy
• How to implement Our Strategy
• How to measure, Evaluate and Control Performance
Strengths Weaknesses
SWOT Matching 1.
2.
Massive Geographic Presence: Chevron has a wide geographic presence around the globe.
It has operations in more than 180 countries
Complete Integration: Chevron has the complete integration from producing, refining to
1.
2.
Chevron has increased its spending on R&D 18% year on year since 2003
but remains behind the leaders.
Strategy of adapting a greener work practice
selling products. 3. Stopping drilling new gas wells in the continental U.S.
3. Brand Value: Chevron ranks at the 63rd position according to the Brand Finance report. Its 4. The business has experienced a shortage of technical and financial
brand value stands at $17.822 billion resources, which has reduced its ability to grow its service locally and
4. Strong marketing on the environmentally friendly and human side of its world-class globally
operations. 5. Following the close of these sales, the company will have exited the fuels-
5. Strong HR who find new resources at a comparatively low cost is an important skill, marketing business in 22 countries since 2004.
especially when commodity prices are falling
6. The company’s convenience store brand, ExtraMile, was ranked as the number-one
convenience store by an independent survey for the second year in a row
7. Reduced the days-away-from-work injury rate to a level that is among the best in the
industry
8. 16,500 employees (25%) had completed the OE Leadership Roles and Behaviors session.
9. Chevron has had 21 consecutive annual increases in dividends, with dividends growing at
an average annual rate of 12 percent over the past 5 years.