Checking Room Allocations

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 After assembling supplies, you are ready

to begin cleaning guest rooms
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Room Status Report

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 The room status report, sometimes called the

housekeeping report, provides information on
the occupancy
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 Guest Information Directory

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 The services provided by the hotel are

normally listed in the guest information
directory, which is located in each room.
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 Room Allocations
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 At the start of the day, the housekeeper will

be given a list showing which rooms must be
cleaned.
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 Codes and It’s meanings

 VC – Vacant and Clean

 OC – Occupied and Clean

 RS – Refuses Service

 CO – Check Out

 DR – Dirty Room

 U – Unavailable

 OOO – Out Of Order

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 Assign Rooms After They Are Cleaned

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 - The front desk produces an occupancy report

 The executive housekeeper collects list early in the morning

 As guest checks out, the front desk notifies housekeeping

 At the end of the shift, the house keeping department prepares a

status report
 The report indicates housekeeping status of each room

 To ensure efficient room assignment, housekeeping and the front

office must inform each other.
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 To be continued