U N I V E R S I T Y O F N O RT H E A S T E R N P H I L I P P I N E S

S C H O O L O F G R A D U AT E S T U D I E S
IRIGA CITY

FIRST SEMESTER
SY 2022-2023

Organizational
Behaviour in
MARIAN LOIS C. RAGAS
TEACHER I
Education Group 24
MARIA KHRISTINA B.
BONGALA
I R AYA E L E M E N TA R Y TEACHER I
SCHOOL I R AYA E L E M E N TA R Y
B U H I N O RT H D I S T R I C T SCHOOL
B U H I N O RT H D I S T R I C T
Conte
nts
• Nature and Features of Organizational Behaviour
• Scope of Organizational Behaviour
• Need of Organizational Behaviour in Education
• Contribution of Educational Fields to Organizational
Behaviour
• Career Development for Organizational Behaviour
Dr. Radhika Kapur
Educational institutions are regarded as organizations, which are consciously and determinedly
co-ordinated social units comprising two or more people. The organizations operate to
implement their tasks and functions to achieve the desired goals and objectives. The members
of the organizations are dedicated to performing their job duties, which are geared towards
achieving a common goal or set of goals. The main areas that have been taken into account are,
the nature and features of organizational behaviour, the scope of organizational behaviour, the
need for organizational behaviour in education, the contribution of educational fields to
organizational behaviour, career development for organizational behaviour and challenges and
opportunities for organizational behaviour.
Organiza
tional
behaviou
is the study of how individuals behave both independently and

r
within informal and formal groups. The performance of the
organization is eventually dependent on the motivational levels
of its human resources and the enthusiasm and capability of
the individuals to work pleasantly and co-operatively towards
the achievement of common objectives.
Nature and Features of
Organizational Behaviour
• A Separate Field of Study and not a Discipline - By definition, a discipline is an
accepted science that is based on a theoretical foundation. But, organizational
behaviour has a multi-interdisciplinary orientation and is, therefore, not based on
specific theoretical background. Therefore, it is reasonable to call organizational
behaviour a separate field of study rather than a discipline. Organizational
behaviour is progressing daily, there have been numerous research conducted in
this area and individuals have recognized its significance.
• An Interdisciplinary Approach - Organizational behaviour is essentially an
interdisciplinary approach to studying the aspects of human behaviour at work.
Within the working environment, there are certain rules and policies that individuals
have to follow. For instance, one of the most imperative areas that should be
operated effectively is verbal communication. Individuals get involved in verbal
communication in all types of organizations, which may be formal or informal.
Politeness, decency and respectability are the factors that need to be considered
when communicating verbally with each other. The language that is made use of
should be sophisticated and refined.
• An Applied Science - The nature of organizational behaviour is applied. What
organizational behaviour primarily does is the application of various research to provide
solutions to organizational problems relating to human behaviour. The basic line of
difference between pure science and organizational behaviour is that while the former
focuses on fundamental research, the latter concentrates on applied research.
Organizational behaviour involves both applied research and its application in the analysis
of the organization, therefore, organizational behaviour is known as an art as well as a
science.
• A Normative Science - Organizational behaviour is also termed a normative science.
While positive science discusses only the cause and effect relationships, organizational
behaviour suggests how the findings of applied research can be applied to socially framed
organizational goals. Thus, organizational behaviour deals with what is accepted by the
individuals and society involved within an organization.
• A Humanistic and Optimistic Approach - Organizational behaviour
applies a humanistic approach towards the individuals working within
an organization. It deals with the thinking and feelings of human
beings. Organizational behaviour is based on the belief that people have
an inherent aspiration to be autonomous, imaginative, resourceful and
industrious. It also realizes that individuals working in the organization
can and will realize these potentials if they are provided with adequate
conditions and environment. Environment affects the performance of the
individuals working within an organization.
• A To t a l S y s t e m A p p r o a c h - T h e s y s t e m a p p r o a c h i n t e g r a t e s a l l t h e
variables, affecting the functioning of the organization. The systems
approach has been developed by behavioural scientists to analyze the
human behaviour given or their socio-psychological framework. An
i n d i v i d u a l ’s s o c i o - p s y c h o l o g i c a l f r a m e w o r k m a k e s t h e i n d i v i d u a l a
complex one and the systems approach attempts to study his or her
complexity and find solutions to it.
Scope of Organizational
People - The people establish the internal social system of the organization.
Behaviour
Individuals within the organization may work individually or in groups of two or more.
Groups are large or small, formal or informal, official or unofficial. They are dynamic
and undchangethin the course of time. Human organizations transform daily. In the
present existence, organizations are not the same, as they were earlier. Individuals are
achievement-oriented and aspire to make use of innovative methods and techniques
within tasks and functions. People arresting, thinking, and feeling, being who created
the organization and try to achieve the objectives and goals.
 2. Structure - Structure defines the sole relationship of the individuals within an
organization. Different people in an organization are assigned different roles by their
educational qualifications, experience, and abilities and they establish a certain
relationship with others. It leads to the division of labor so that individuals can perform
their duties or work to accomplish the organizational objectives. For instance, when an
individual possesses adequate knowledge of computers, technology, English language
skills, maintaining records, etc. then he may be assigned the job of a technical worker.

3. Technology - Technology facilitates the physical and economic conditions within the
working environment, which may smooth the operations of the individuals. In the present
existence, technology has gained prominence and individuals are making use of it to
make their work more manageable. When the usage of technology was not common, then
individuals used to manufacture goods, by making use of tools and machines. It was more
time-consuming as well as cumbersome.
 4. Social System - Social system makes provision for an external environment within which
the organization operates. The environmental conditions need to be amiable and pleasant for
the existence and effective functioning of the organization. The main areas that are essential
for the organization to exist effectively are internal and external environmental conditions.
Laws, rules, and policies are the main areas that need to be framed adequately to make the
social system operate appropriately. Efficiency is regarded as imperative in making the social
system of the organization productive.
N E E D F O R O R G A N I Z AT I O N A L B E H AV I O U R I N E D U C AT I O N :
T H E R E A R E N U M B E R O F FA C T O R S T H AT H I G H L I G H T T H E
N E E D O F O R G A N I Z AT I O N A L B E H AV I O U R I N E D U C AT I O N
A N D T H E S E H AV E B E E N S TAT E D A S F O L L O W S : ( B A I J U M O N ,
& YA K O O B , 2 0 1 5 ) .
• Organizational behavior researches the factors that have an
impact on the individual and group behavior within the
organizations and how organizations manage their
environments. There are certain norms and principles that
individuals need to take into consideration, when they are
working independently or when they are working in a group.
When an individual works on a project or conducts research
and analysis on an independent basis, he should be honest,
truthful, diligent, and put in his best effort to improve.
• The study of organizational behaviour can make improvements and bring about changes in
the individual, group and organizational behaviour to attain individual, group and
organizational objectives. The job duties within educational institutions is not always
manageable, they are demanding and strenuous. At the initial stage, employees may not be
sharp in their performance, teachers find it difficult to control the class and sometimes, their
teaching is also not up to the desired standard, where students are able to acquire efficient
understanding. Within the course of time, changes come about in the job performance of the
teachers and they begin to find their jobs interesting and pleasurable.
• Organizational behaviour can be analysed at three levels, the individual, group and
organization as a whole. A complete understanding must include an examination of
behavioural factors at each level. The individual level of the organizational behaviour
includes that individual must be modest, well-mannered, truthful and honest in his or her
conduct. The group level consists of team spirit, mutual understanding, and effective
communication processes.
• The job of the educator is to make use of the tools of
organizational behavior to lead to an increase in effectiveness, and
the ability of the organization to achieve its goals. The main goal
of educational institutions is to lead to the growth and
d e v e l o p m e n t o f s t u d e n t s i n a n e f f e c t i v e m a n n e r. I f t h e s t u d e n t s c a n
acquire an efficient understanding of the concepts and perform
w e l l i n c l a s s , t h i s i n d i c a t e s e f f i c i e n c y i n o r g a n i z a t i o n a l b e h a v i o r.
• Educationists and teachers in their job acquire a thorough
u n d e r s t a n d i n g o f o r g a n i z a t i o n a l b e h a v i o r. I t l e a d s t o a n i n c r e a s e i n
o n e ’s a w a r e n e s s a n d o u t l o o k o n t h e f o l l o w i n g a t t r i b u t e s :
( B a i j u m o n , & Ya k o o b , 2 0 1 5 ) .
• Wo r k i n g w i t h p e o p l e f r o m d i f f e r e n t c u l t u r e s – W i t h i n e d u c a t i o n a l
institutions, in most cases, individuals belong to different backgrounds
and categories. The teachers and the educators should adequately work
with them, make provisions for equal rights and opportunities and not
d i s c r i m i n a t e a g a i n s t a n y b o d y. T h e p r o c e d u r e s a n d t h e l a w s w i t h i n t h e
institutions should be appealing to the workforce.
There may be differences in the viewpoints and perspectives of the individuals, but
they should understand the reason behind, why a person is saying what he is saying.
The principals and the heads of the departments must learn how to adapt the
managerial styles to their cultural, geographic, and religious disparities.

• Wo r k f o r c e d i v e r s i t y - O r g a n i z a t i o n s a r e p r o g r e s s i v e l y b e c o m i n g a m o r e
h e t e r o g e n e o u s m i x o f p e o p l e i n t e r m s o f g e n d e r , r a c e , a g e , e t h n i c i t y, a n d s e x u a l
orientation. These differences between the individuals cannot be unnoticed, they
have joined educational institutions to teach and to learn so that they can enhance
their lives. So principals and headmistresses must recognize the fact that they
don’t leave their existences, cultural values, and perceptions at home. While
performing their job duties, they must learn to assist a diverse group of people by
stating their different lifestyles, family requirements, and work styles.
• Customer Service – Most of the organizations have been unsuccessful, the reason
being, their employees have not been successful to provide the necessary service
to their students. In schools or training centers, when students are not able to
enhance their understanding and performance, then it is believed that teachers are
not making provision of necessary services to their students. Management needs to
create a customer-responsive culture.
3. Ethics – In the present existence, educationists are required to create
morally strong conditions for the staff members and the students, where
t h e y c a n w o r k e f f i c i e n t l y a n d c o n f r o n t a m i n i m a l l e v e l o f a m b i g u i t y,
r e g a r d i n g w h a t e s t a b l i s h e s a p p r o p r i a t e a n d i n a p p r o p r i a t e b e h a v i o r.
Organizational behavior is the path of acquiring an understanding of
how elements of the workplace are put into place. As a promising
individual, one can develop oneself with the help of these learnings and
p a r t i c i p a t e i n t h e i m p l e m e n t a t i o n o f t h e m a n a g e r i a l r o l e s p o s i t i v e l y.
 Contribution of Educational Fields to Organizational
O R G A N I Z AT I O N A L B E H AV I O U R I S A N A P P L I E D B E H AV I O U R A L
Behaviour
S C I E N C E T H AT I S B U I LT U P O N A S S I S TA N C E S F R O M A N U M B E R O F
B E H AV I O U R A L D I S C I P L I N E S . T H E P R I N C I PA L A R E A S A R E
P S Y C H O L O G Y, S O C I O L O G Y, S O C I A L P S Y C H O L O G Y, A N D
A N T H R O P O L O G Y ( B A I J U M O N , & YA K O O B , 2 0 1 5 ) .
• Psychology - Psychology is the science that aims to measure, describe, elucidate
and sometimes bring about transformations in the behaviour of humans and
a n i m a l s . Va l u a b l e c o n t r i b u t i o n s a r e m a d e b y p s y c h o l o g i s t s i n t h e f i e l d o f
o r g a n i s a t i o n a l b e h a v i o u r . M a n y o f t h e t h e o r i e s d e a l i n g w i t h p e r s o n a l i t y, a t t i t u d e ,
learning, motivation and stress have been applied in organisational behaviour to
acquire an understanding of work-related phenomena such as job satisfaction,
commitment, assurance, absenteeism, turnover and well-being of the employees.
• Sociology - Sociologists conduct research and study the social system, in which
the individuals perform their roles. Sociology studies individuals, about their
fellow human beings. Sociologists studying the structure and function of small
groups within a society have contributed to a large extent to a more complete
understanding of behaviour within organizations.
3. Social Psychology - An area within psychology that merges the concepts from psychology and
sociology and put emphasis on the influence of people on one another. Social psychologists contribute
to determining, assessing, understanding and changing approaches, identifying communication patterns,
and building trust.
4. Anthropology – Anthropology is the study of societies to learn about human beings and their
activities. Anthropologists work on cultures and environments that have helped to understand the
differences in fundamental values, attitudes and behaviour between individuals in different countries
and within different organisations. Much of the current understanding of organisational culture,
organisational environments and differences among national cultures is a result of the work of
anthropologists or those making use of the methods and strategies appropriately. It has been stated that
organizational behaviour is the study of human behaviour within organizations.
 Career Development for Organizational
BT eh ehcar uvc iiaol ua rre a s t h a t n e e d t o b e r e c o g n i z e d f o r c a r e e r d e v e l o p m e n t of
o r g a n i z a t i o n a l b e h a v i o u r h a v e b e e n s t a t e d a s f o l l o w s : ( B a i j u m o n , & Ya k o o b ,
2015).

• Managerial Challenges – The managerial challenges that the individuals

experience regarding the management of the institution are, workforce
d i v e r s i t y. T h e m a n a g e r s m u s t l e a r n t o r e s p e c t d i f f e r e n t c u l t u r e s , n o r m s ,
values and ethics. They have to shift their philosophy from providing equal
t r e a t m e n t t o e v e r y b o d y, t o r e c o g n i s i n g t h e d i f f e r e n c e s a n d r e s p o n d i n g t o
those differences in a way that will ensure employee retention and greater
p r o d u c t i v i t y, w h i l e a t t h e s a m e t i m e e l i m i n a t i n g a n y k i n d o f d i s c r i m i n a t o r y
treatment.
• Wo r k p l a c e I s s u e s a n d C h a l l e n g e s - T h e s e i s s u e s a l s o h a v e b e h a v i o u r a l
inferences. Major issues under these are:
 Career Development for Organizational
Ba . eFhi r as t vi si oe muprl o y e e p r i v a c y, i n t h i s c a s e , e m p l o y e r s h a v e s t a r t e d to intervene
and influence the personal lives of the employees. Managers need to be sensitive
to this issue since this trend generates feelings of antagonism amongst the
employees.
b.Second is employee rights, which involves disagreements and the issues
associated with job ownership and individual rights while at work.
c.Third is unionism, which is recent union membership that has been gradually
decreasing. As a result, organizations carry the burden of providing services to
the employees, which were earlier provided by the union. Organizations need to
t a k e e x t r a p r e c a u t i o n s t o e n s u r e t h a t w o r k e r s a r e t r e a t e d e q u i t a b l y, o t h e r w i s e ,
union membership will begin to increase once again.
d. Fourth has changed employee expectations, traditional motivators like job
s e c u r i t y , a t t r a c t i v e p a y, a d d i t i o n a l p e r k s , a n d s o f o r t h , d o n o t i n t e r e s t p r e s e n t -
day employees and they demand empowerment, and expect the quality of status
with the administration. Participative management instead of authoritative
leadership, flexible timings, opportunities to work from home, and leading by
example are the more recent developments.
• Organizational Challenges – Schools and educational institutions are
d i f f e r e n t i n v a r i o u s a s p e c t s f r o m e a c h o t h e r. T h e s e d i f f e r e n c e s a r e w i t h
regards to the availability of infrastructure, civic amenities,
instructional methods, number of classrooms, buildings, number of
teachers, students, and staff members, and availability of teaching and
l e a r n i n g m a t e r i a l s . Te c h n o l o g y i n e d u c a t i o n i s c o n s i d e r e d i m p e r a t i v e
that has contributed to making learning manageable.
• Learning Challenges – Educational institutions should be able to deal
effectively with learning challenges, experienced by the students.
Va r i o u s t y p e s o f p r o b l e m s a n d c h a l l e n g e s i n f l u e n c e t h e w o r k i n g s o f
individuals, hence, individuals should learn to cope with them
e f f e c t i v e l y. E d u c a t o r s h a v e t o c o p e w i t h t h i s i n t e r n a t i o n a l i s m a n d m u s t
change to acquire a global perspective.
• Environmental Challenges – Educational institutions should operate by
the environment, they need to be aware of the internal and external
environmental conditions. The teachers need to update the knowledge
and understanding of the students regarding environmental conditions.
Thank
you