Lesson 1 Communication

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INTRODUCTION TO

COMPUTER PROGRAMMING
ORACLE DATA BASE
Communicati
on
• The exchange of information and the expression
of feeling that can result in understanding
Verbal
and
Communication
Non-Verbal
Communication
Verbal
Communication
• Verbal communication is about language, both written and
spoken. In general, verbal communication refers to our use of
words
Non-Verbal
• Communication
Transmission of messages or signals through a nonverbal
platform
Types of Non-Verbal Communication
• Facial Expressions
• Gestures
• Paralinguistics
• Body Language and Posture
• Proxemics
• Eye Gaze
• Haptics
• Appearance
• Artifacts
Ways of Communication
One-way communication
If the flow of information from the sender to the receiver is one
way the communication is dominated by the sender's
knowledge and information is poured out towards the receiver .

MESSAGE/ RECEIVE
SENDER CHANNEL R
Two-way communication
In this model the information flows from the sender to the receiver
and back from receiver to the sender again in the other direction
Two-way communication is reciprocal, the communicant (receiver)
becomes the communicator (sender) and the communicator (sender)
in turn becomes a communicant (receiver).

RECEIVE
SENDER MESSAGE/CHANNEL
R
Methods of
communication
Intrapersonal communication
Intrapersonal communication takes place within a single person. It
is usually considered that there are three aspects of intrapersonal
communication, self awareness, perception and expectation.

Self-awareness involves three factors: beliefs, values and attitudes.


Interpersonal Communication

Interpersonal communication is the interaction between two or


more people or groups. You will be using this form of
communication all the time during your health work. This form of
communication can be face-to-face, two-way, verbal or non-verbal
interaction, and includes the sharing of information and feelings
between individuals or groups.
The main benefits of interpersonal communication include
the transfer of knowledge and assisting changes in attitudes
and behavior. It may also be used to teach new skills such as
problem solving.
There is a chance to raise questions and start a discussion so
that the idea is understood by both parties. Since the
communication is interactive there is a high chance of utilizing
more than two senses such as seeing, hearing and touching.
Mass communication

Mass communication is a means of transmitting messages to a


large segment of a population. Electronic and print media are
commonly used for this. The word „media‟ is currently used to
refer not only to broadcast media such as radio, the internet and
television, but also to print media such as papers, magazines,
leaflets and wall posters.
The other benefits of mass communication are accuracy and
plausibility. Think of the influence of a newspaper article, giving
the opinion of a highly respected person. However it also has
limitations. These include the lack of feedback because the
broadcaster transmits this message without knowing what is
going on in the receiver's mind.

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