NEW APPROACHES TO

ORGANIZING HUMAN
RESOURCES
GROUP 2
DEFINITION

Transactional group (Shared services):

assist the departments’ line managers in
human resource matters. These shared
services HR teams generally offer their
services through intranets or centralized
call centers; they aim to provide
managers and employees with
specialized support in day-to-day HR
activities.
 day-to-day activities

WORKPLACE POLICIES RECRUITMENT BENEFITS ADMINISTRATION

DEFINITION

Corporate HR teams: assist

top management in top-
level issues such as
developing the personnel
aspects of the company’s
long-term strategic plan.
STRATEGIES POLICIES PROCEDURES
 DEFINITION

Embedded HR teams
have HR generalists (known as
relationship managers or HR
business partners): assigned to
functional departments like sales
and production; provide the
selection and other assistance
the departments need.
DEFINITION

Centers of expertise:
specialized HR consulting
firms within the company.
For example, one center
might provide specialized
advice in areas such as
organizational change to all
the company’s various units.
 Name Transactional group Corporate HR teams Embedded HR teams Centers of expertise

Object employees top managers line manager and whole company

leadership team

Activity Once a company hires They shape the They work directly They diagnose
a new employee, the programs that to clarify strategy, needs and
HR employee will carry out the deliver supportive recommend services
show them around the CEO’s plan such HR strategies and most appropriate to
workplace, set them as innovation, lead their HR the situation
up with any required globalization, etc. function.
office ID, and ensure
they have the tools
and technology to do
their job
 Name Transactional group Corporate HR teams Embedded HR teams Centers of expertise

Object employees top managers line manager and whole company

leadership team

Activity Once a company hires They shape the They work directly They diagnose
a new employee, the programs that to clarify strategy, needs and
HR employee will carry out the deliver supportive recommend services
show them around the CEO’s plan such HR strategies and most appropriate to
workplace, set them as innovation, lead their HR the situation
up with any required globalization, etc. function.
office ID, and ensure
they have the tools
and technology to do
their job
 Name Transactional group Corporate HR teams Embedded HR teams Centers of expertise

Object employees top managers line manager and whole company

leadership team

Activity Once a company hires They shape the They work directly They diagnose
a new employee, the programs that to clarify strategy, needs and
HR employee will carry out the deliver supportive recommend services
show them around the CEO’s plan such HR strategies and most appropriate to
workplace, set them as innovation, lead their HR the situation.
up with any required globalization, etc. function.
office ID, and ensure
they have the tools
and technology to do
their job.
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