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Barriers to Communication

No matter how good the communication system in an organization is,


unfortunately barriers can and do often occur.

These barriers are those which make the message doubtful for the reader to
understand it and they get confuse to interpret the meaning for which the message
is sent to them.
Physical barriers
Psychological /Perceptual /Emotional barriers
Personal barriers
Organizational barriers
Socio- Psychological
Semantic barriers
Cultural barriers
Gender barriers
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Physical Barriers

• Noise
• Time
• Place
• Distance
• Defects in the medium of Communication

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Psychological Barriers or Perceptual barriers
Laziness Emotions

t iv e p ercep t i on Lack of self confidence


Selec 4
Personal attitude Personal Barriers
(fear, time ,energy, recourses )

Lack of confidence on subordinates

Message overloaded 5
Organizational Barriers
• Organizational culture and climate
• Organizational rules and regulations
• Inadequate facilities and opportunities
• Wrong choice of medium
• Status relationship
• Lengthy process
• Lack of co-operation between superior and subordinates

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Barriers related to Superior-Subordinate
Barriers starts from superiors
• Shortage of time for employees
• Lack of trust
• Lack of consideration for employee’s needs
• Wish to capture authorities
• Fear for loosing power and control
• Bypassing
• Information overloaded 7
Barriers related to Superior-Subordinate
Barriers starts from subordinates

• Lack of proper channel


• No interest to communicate
• Lack of cooperation
• Lack of trust
• Poor relationship between superior and subordinate 8
Socio- Psychological

• Inference (conclusion)
• Bad listening
• Negative emotions
• Inattentiveness
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Semantic Barriers
The chief language-related barriers are as under:

l at i on
Tr a ns
ss age Fa ulty
ed Me
xp ress
dl y E
Ba
s J arg on
sum ption Tech ni cal
d As
ar i f ie
Uncl od i ng
ngs r e Dec
eani Ges t u
ent M e an d
i f fer gua g
s wi th D
ody Lan
ord B
sor W
mb ol 10

Sy
Cross-Cultural Barriers
• Cultures provide people ways of thinking,
ways of seeing, hearing, and interpreting
the world. Thus the same words can mean
different things to people from different
cultures, even when they talk the "same"
language.

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Some of the most significance between cultures are:

• Language
• Values and norms of behavior
• Social Relationship
• Concept of time
• Concept of space
• Thinking process
• Non-verbal Communication
• Perception
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Ways to minimize the barriers

• Use direct simple language and avoid words with ambiguous meaning
• Use to face to face communication
• Use of feedback
• Listen with understanding
• Create constructive environment for the expression of ideas
• Careful in using Non-verbal Communication
• Use of organizational structure to minimize filtering

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