COMMUNICATION BREAKDOWN

- occurs when problems in any of the

elements involved arise.
-results when the intended message of the
sender is NOT UNDERSTOOD exactly by
the receiver.
 FIVE WAYS TO
AVOID
COMMUNICATION
BREAKDOWN

By: Ronnie Peterson

1. HAVE CLARITY OF THOUGHT
BEFORE SPEAKING

•Arrange your thoughts before

verbalizing them this can help you
communicate much more clearly
and succinctly.
2. LEARN TO LISTEN

•“People Listen to
Respond not to
Understand”
3. TAKE CARE OF YOUR BODY
LANGUAGE AND TONE
•Keep your emotions in check, try to
maintain eye contact, and adopt a
relaxed tone when conversing with
others.
4. BUILD UP YOUR
CONFIDENCE (FEEDBACK)
•ask those whose advice you value to
give you feedback and critique your
communication style after a
discussion.
5. COMMUNICATE FACE TO FACE ON
THE IMPORTANT ISSUES

•It can also help to clear up any

misunderstandings or distortion of the
message that could occur through
other mediums.
 STEATEGIES TO
AVOID
COMMUNICATION
BREAKDOWN

By: Ronnie Peterson

 1. KEEP FOCUSED
One way of being focused is to put in mind the
purpose communication.

2. SPEAK INTELLIGIBLY
We speak in order to be understood.
 3. LISTEN WITH YOUR EARS AND
EYES
Pay attention to verbal and non-verbal message.

4. MINIMIZE DISTRACTIONS
Lessening the cause for confusion means giving
more room to focus and concentrate.
 5. BE SPECIFIC
Being specific means being particular and direct to the
point.

6. DO NOT JUMP TO CONCLUSIONS

Conclusions should be drawn after a thorough
analysis of point given or information received