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Chapter 2 Emergence of MGT
Chapter 2 Emergence of MGT
The figure shows the four major approaches to management theory: classical, behavioral, quantitative, and contemporary.
Copyright © 2018, 2016, 2014 Pearson Education, Inc. All Rights Reserved
1. Early management
Practices
The figure shows the four major approaches to management theory: classical, behavioral, quantitative, and contemporary.
Copyright © 2018, 2016, 2014 Pearson Education, Inc. All Rights Reserved
Classical approach
• Although we’ve seen how management has been used in
organized efforts since early history, the formal study of
management didn’t begin until early in the twentieth
century.
• The first study of management, often called the classical
approach, emphasized on economic rationality of employees
and making organizations and workers as efficient as possible.
• Three major theories comprise the classical approach:
1. Scientific management theory (Frederick W. Taylor, Frank and
Lillian Gilbreth, Henry Gantt)
2. Administrative management theory (Henri Fayol)
3. Bureaucratic management theory (Max Weber)
Copyright © 2018, 2016, 2014 Pearson Education, Inc. All Rights Reserved
Example
• Taylor’s experiences at Midvale led him to define clear guidelines for improving
production efficiency. He argued that these four principles of scientific management
would result in prosperity for both workers and managers. How did these scientific
principles really work? Let’s look at an example.
• Probably the best known example of Taylor’s scientific management efforts was the pig
iron experiment. Workers loaded “pigs” of iron (each weighing 92 lbs.) onto rail cars.
Their daily average output was 12.5 tons. However, Taylor believed that by scientifically
analyzing the job to determine the “one best way” to load pig iron, output could be
increased to 47 or 48 tons per day. After scientifically applying different combinations
of procedures, techniques, and tools, Taylor succeeded in getting that level of
productivity. How? By putting the right person on the job with the correct tools and
equipment, having the worker follow his instructions exactly, and motivating the
worker with an economic incentive of a significantly higher daily wage. Using similar
approaches for other jobs, Taylor was able to define the “one best way” for doing each
job. Overall, Taylor achieved consistent productivity improvements in the range of 200
percent or more. Based on his groundbreaking studies of manual work using scientific
principles, Taylor became known as the “father” of scientific management. His most
prominent followers were Frank and Lillian Gilbreth.
• Developed
techniques, including
the Gantt chart, to
improve working
efficiency through
planning/scheduling
Henry Gantt…..
• Developed by Henry
Gantt to help
industrial age
managers plan for
mass production
• Utilized to coordinate
WWI shipbuilding
• Visual display used
to schedule based on
time
01/17/2023 SMUC, MBA program 36
Henry Gantt – A scheduling Devise
Planned 1 2 3 4 5 8 9 10 11 12 15 16 17 18 19 22 23 24 25 26
1. Design
2. Purchase Parts
3. Fabricate Bodies
4. Fabricate Frames
6. Assemble Carts
7. Test Carts
How today’s managers use scientific
management?
• Many of the guidelines and techniques that Taylor
and the Gilbreths devised for improving
production efficiency are still used in organizations
today. When managers analyze the basic work
tasks that must be performed, use time-and-
motion study to eliminate wasted motions, hire
the best-qualified workers for a job, or design
incentive systems based on output, they’re using
the principles of scientific management.
• Administrative &
bureaucratic Management
Focuses on managing
the total organization
Contribution of classical approach
• The growth of management as an important
element of organized society having principles
that can be learned and practiced.. Field of study
• The identification of functions and process of
management
• Many management techniques used today
(motion and time study, work simplification,
incentive system, production scheduling,
personnel testing and budgeting …) are derived
from the classical approach
01/17/2023 SMUC, MBA program 53
Limitation of classical approach
• Result:
– Remarkable positive employee perceptions
• Conclusions:
– New Supervisory Style improved worker morale
– The findings confirmed the importance of social factors at
work in the total work environment.
• Improved management
• Contingency perspectives
An Integrative Framework of Management Perspectives
Feedback
How does the systems approach contribute to our
understanding of management?