Professional Documents
Culture Documents
Online Purchase Intention
Online Purchase Intention
Purpose
• The aim is to evaluate the effects of shopping orientations, online trust and prior online
purchase experience to the customer online purchase intention.
Results
quality orientation
brand orientation
online purchase
intent
online trust
…… prior online purchase
experience
THEORETICAL FOUNDATION
• Online purchase intention: is the situation when a customer is willing and intends to become involved
in an online transaction
• The web-shopping environment: Environment that will determine the strength of a consumer’s
intention to carry out a specified purchasing behavior via the Internet.
(1996) can be measure customer online purchase intention
(1980) can be predicted consumer behavior
(2001) the web-shopping environment determines the strength of a consumer’s intention to purchase
(2003) online purchase intention is the process information retrieval and buy product and motivating
customer online purchase intention
APPENDIX
Strongly
Disagree Neutral Agree Strongly Agree
Disagree