PREPARING SERVICE

STATION AND
EQUIPMENT/UTENSIL
S AND SUPPLIES
Do's and Dont's of Equipment Handling
1. Dump ice out of the glass; preheat the glass before pouring
hot water. Don't pour hot drinks in chilled or cold glasses.
2. Stack dishes according to size and kind. Never stack too
high.
3. Handle stemmed glasses by the stem and tumblers by the
base. Never handle glasses in bouquet.
4. Remove glass / china from buspan one at a time. Don't
unload china, glasses at random.
5. Use ice scooper for scooping ice. Never use the glass for
scooping ice
6. Never put cutlery into glasses, put them in appropriate
containers
7. Make sure of an adequate back-up supply of glassware for rush
periods
8. Always be on the lookout for cracked or chipped glassware and
remove them
9. Never allow glass-to-glass contact on overhead racks, keep
distant from each other.
10. Never stack glasses. Use trays and avoid overcrowding them to
prevent breakage
Sanitation Standards in Handling Service Equipment
1. Use clean and sanitized glasses, flatware, chinaware and other equipment
for service.
2. All service equipment must be wiped dry with clean cloths to avoid
watermarks. The cloths used for this purpose must be segregated from other
wiping cloths.
3. Bowls should be underlined with appropriate underliner and never to be
served with the finger touching the rim.
4. When serving straw serve them with their wrappers or in their respective
dispensers
5. When serving additional utensils or napkin, place them in a small plate to
avoid direct contact with hand
6. The thumb should be kept away from the plate to avoid touching
the sauce, meat or dish
7. When setting up flatware and glasses, avoid leaving finger marks;
carry them in trays or with a cloth napkin
8. Never serve food using cutleries that have fallen on the floor.
9. To avoid contamination, food must be covered when it is not
served immediately.
10. Never serve utensils, cups, glasses or plates that are oily, wet or
with finger marks, spots or lipstick mark.