Professional Documents
Culture Documents
Management
Management
CLASSICAL VIEWPOINT:
1.SCIENTIFIC MANAGEMENT:
As this is an approach where the manager has to focus on scientific
study of work methods to improve the employees’ efficiency, we were
intrigued to know the manager's answer to how he uses scientific
method to get his job done. j. explained this through a very good
example. They told us that he had to arrange a big summer event to
boost Eid sales.
TAYLORS FOUR PRINCIPLES:
1. Impersonality:
Selection at J. is made through a complete procedure and when a member comes up
with the criteria then they are selecting an individual for a specific position. For example
for a cashier they have minimum qualification is accounting, bs in business or economics.
Likewise they are promoted by cumulative analysis of their dedication to work and based
on the performance. For example their punctuality, discipline, and how an employee
benefits the company in generating revenue. Thus depicts impersonality at J.
WEBER'S IDEAL BUREAUCRACY:
4. specialization of labor:
When it comes to specialization of labor, then it is also
practically implemented at J.. The Cashier is assigned with
cash thus he performs his work more efficiently and
effectively. General managers perform their work, their task of
planning a specific goal and look after the performance of
work and management of the store.
WEBER'S IDEAL BUREAUCRACY:
1- DIVISION OF WORK:
We can clearly see the division of labor from top level to branch level.
Everyone is assigned with a specific task to do. Cashier had to do work
related to cash deposits. The manager was doing his task of sharing the
information with the top level head and was also looking at the
employees. Likewise HR hires quality people and the IT sector looks
after the connection to different branches.
THE 14 PRINCIPLES OF
MANAGEMENT:
2- AUTHORITY:
At J. everyone knows their place and work. The supervisor
holds the authority over the lower ones. The top manager over
the middle ones, middle ones over the first line ones and the
first line ones over the employees and other staff. Ofcourse,
they are responsible for the work of the people working under
them.
THE 14 PRINCIPLES OF MANAGEMENT:
3- DISCIPLINE:
Like any other organizations J. is also having a complete set of rules and
regulations which are implemented on each and everyone in the
organization.
6- UNITY OF DIRECTION:
Every department of the J. brand is working for one specific goal. Same
is true for every branch and employees which are working to make J.
the top clothing brand of Pakistan. Now they plan to make the sales
20% higher than last year’s, which is only possible by coordination of
each department and the stores.
THE 14 PRINCIPLES OF
MANAGEMENT:
7-REMUNERATION OF EMPLOYEES:
J. is paying a handsome amount of salary to the employees. They also give
rewards to the sales staff upon completing their target. Moreover, when a
branch completes a specific target, all of the employees are rewarded.
8-EQUITY:
Manager told us that he mainly focuses on showing equity and equality to each
employee. The company is conscious about the principle of equity.
THE 14 PRINCIPLES OF
MANAGEMENT:
9-CENTRALISATION AND DECENTRALIZATION:
J. is working on the basis of centralisation. Board of directors and CEO
decides main activities and then that plan is executed uniformly
throughout the branches. One good thing is that each employee can
suggest their point of view.
THE 14 PRINCIPLES OF
MANAGEMENT:
10-SCALAR CHAIN:
J. is also implementing the principle of scalar chain principle. When a
plan is decided or information is needed to share, they follow the chain
of systems. Information is shared from top managers to the middle line
and then to the first line manager. Same is the sequence applied when
going from bottom to top.
THE 14 PRINCIPLES OF
MANAGEMENT:
11-ORDER:
Our observation made it clear that all goods and products were placed
where they should have been and the employees also worked at their
predetermined place. Cahiers were working in their places and the
manager was working in his office. Moreover all the objects are placed
in their specific positions.
THE 14 PRINCIPLES OF
MANAGEMENT:
12-STABILITY OF A PERSONNEL:
According to this principle, there should be a stability of tenure of the
employees so that the work continues efficiently. The personal tenure
of an employee is 40 years at J. stores and if anyone wants to leave the
branch he has to give 2 month prior notice otherwise his one month
salary will be deducted. Insurance is given to each employee. The
manager’s tenure is 60 years
THE 14 PRINCIPLES OF
MANAGEMENT:
13-INITIATIVE:
They are taking initiative for new plans. For example, their general
manager told us they are extending their branches in various areas and
they are working to overcome the tough competition among the other
brands.
THE 14 PRINCIPLES OF
MANAGEMENT:
14-ESPRIT DE CORPS:
Esprit De Corps means union is strength. J. believes in unity and
group work. We saw that they were helping each other. The
manager told us that they help the newcomers and help them
until they settle down and know more about the work. Moreover,
when someone needs an off, then those who are present do the
work of the absentees to ensure the smooth working.