Columbia College

Alberta Basic Security Training

Welcome!

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 Columbia College
Alberta Basic Security Training

Course Introduction

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Welcome

Welcome to the
Alberta Basic Security Training
Course

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Evacuation Procedures

First, some housekeeping items:

Emergency Exits
 Northeast entrance by Bali Resto
 Northwest exit in the hallway across from the men’s
washroom

Muster Point
 Next to the blue garbage bin

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Our Classroom

 Cell Phones
– please set to silent or vibrate
 Wi-Fi Access
– “Columbia Guest” pw: col*umbia2017
 Parking
 Washrooms, Fridge, Microwave
- Be respectful, please clean any messes made
 Garbage
- Please take all garbage with you

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Our Classroom

Social Distancing
 One person per washroom

 Please do not spit or blow your nose into the

sinks. Use a paper towel or a tissue

Please wash hands and use and sanitizer provided

before returning to class

 Maintain social distancing during lunch breaks

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Our Classroom

Introductions

 Please stand.
What’s your name?
 Where are you from?
 What security experience do you have?
 What other experience do you have?

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Course Overview

PaperworkPre-Test Post-Tests Module Final

Exam Exam
 ABST Terminology
Module
 License application forms
1  Module Exams
 Student5/6 5/6 28/30
Marks Sheet
 Code of Conduct
2
X5
Daily Routine X 5 X 28
 Each morning will start with review
Final
 Rest breaks once an hour
Exam 40/50
 Half hour for lunch

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Course Overview

Day 1 - Module 1 – Introduction to the Security Industry

- Module 2 – The Canadian Legal System

Day 2 - Module 3 – Basic Security Procedures

Day 3 - Module 4 – Communication

Day 4 - Module 5 – Documentation and Evidence

- Module 6 – Response Procedures

Day 5 - Module 7 – Health and Safety

- Practice Exam

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Course Overview

Final Examination
 40 marks - multiple choice
 10 marks - written
 80% required to pass

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Course Overview

Knowledge Hierarchy
Data - Symbols
Information - Facts
Past
Knowledge - Retention
Understanding - Application
FutureWisdom - Prediction

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Course Overview

Tips for success:

- Take notes
- Areas of focus will be highlighted in Yellow
- SPEAK UP! Ask questions.
- STUDY!
- Review lists and tables
- Review the module exams
- Repetition, Repetition, Repetition!
- Take time for review of each module
- Read the next day’s module
- Prepare questions for the following day

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 Columbia College
Alberta Basic Security Training

Module One:
Introduction to the Security Industry

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Points to Cover

 Roles and responsibilities of security

professionals
 Protecting persons, property and
information
 Security licensing in Alberta
 Security Services and Investigators Act
and Regulations
 The complaints process
 Professional conduct, appearance and
deportment

Manual Reference Mod. 1 – Pg. 1

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Roles and Responsibilities

The Security Services and Investigators Act (SSIA) is designed to

ensure minimum standards of training, accountability, and
professionalism.

This course uses the term “Security Professional” throughout.

Other titles you may hear are:

- Security Guard
- Loss Prevention
- Executive security
- Locksmith
Manual Reference Mod. 1 – Pg. 3
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Roles and Responsibilities

Your duties as a Security Professional may include:

- Observe, Deter and Report criminal activity

- Presenting a professional image
- Patrolling of the client’s premises
- Monitoring and responding to alarms
- Controlling access to individuals or locations
- Reporting interactions and events
- Directing traffic
- Responding to emergencies
- Arresting those found committing a crime

Manual Reference Mod. 1 – Pg. 3

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Roles and Responsibilities

Protection of People
- Bodyguards
- Hazard Identification
- Access/Crowd Control

Protection of Property
- Criminal acts, such vandalism, theft
- Acts of Nature, such as flood or fire

Protection of Information
- Information Technology (I.T)
- Access may be limited for the client’s staff
- Treat all information received on duty as confidential

Manual Reference Mod. 1 – Pg. 3/4

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Licensing

Alberta introduced the Security Services and Investigators Act (SSIA) on June 1, 2010
to reflect changes in the security industry.

Section 3 of the SSIA states:

“3(1) No person may, without a licence to do so, for remuneration,

(a) patrol, guard or provide security for another person or for the property or
premises of another person, or
(b) detect loss of or damage to the property or premises of another person.

(2) No person may advertise, hold out or offer to provide a service or perform an
activity described in
subsection (1) unless the person has a licence to provide the service or perform the
activity.”

Manual Reference Mod. 1 – Pg. 5

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Licensing

To obtain a security license, you must have the following:

- 18 years of age at the time of

application

- Canadian citizen or legally entitled

to work in Canada

- No serious criminal record for which no pardon has been received

- No outstanding criminal charges

- Must not be the subject of an ongoing criminal investigation

Manual Reference Mod. 1 – Pg. 6

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Licensing

 Successful completion of approved training course for class of licence being sought.

 This course will allow you to apply

 for “Security Services”. This includes:
 Loss Prevention
 Executive Protection
 Patrol Dog Handler
 Alarm Responder

 Private Investigators and Locksmiths are separate classes

 Armored car, Volunteers and Door Staff are exempt from licensing

The carrying of batons requires separate certification

Manual Reference Mod. 1 – Pg. 6

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Licensing

It is required that licensees be able to communicate effectively in English with

emergency services personnel and with the public.

Where an applicant’s English language skills are in question, language

proficiency testing may be required.

The requirement is Canadian Language Benchmark Level 5 or higher.

This process is complaint driven and is on a case-by-case basis.

Manual Reference Mod. 1 – Pg. 6

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Licensing

To apply for a Security License, you must complete or submit the following
documents:
1. Complete the application form for Individual licence.
2. Provide copies of Approved ID with application form.
3. Provide proof of Approved Training with application form.
4. Provide Police Information and Criminal Record Check (including CPIC,
Vulnerable Sector, Local Database searches) document with application.
5. One Passport Sized Photograph – signed by local police service
6. Payment by money order or certified cheque for $100.00
7. Mail, or Courier, the application package and the appropriate fee to the Security
Programs office.

Manual Reference Mod. 1 – Pg. 8

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Licensing

Steps you should take:

First, keep all your documents in a file or folder
Step 1: Get a passport sized photo taken
There are several places that provide this service
Step 2: Take the photo with you to the Police Station to get
your record check completed
 The photo must be stamped by the police
 Tell the police you are applying for a security guard
license
 Do not say the record check is for school

Manual Reference Mod. 1 – Added

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Licensing

Record checks may be requested at any Calgary Police Service

Location.
If you live outside of Calgary, you will need to go to your local
RCMP detachment.
 Bring 2 pieces of government issued I.D (one must be photo I.D)
 Payment can be made by AMEX, Visa, MasterCard, or interac/Debit.
 Cash is accepted at the CPS Westwinds Campus only.

The Police Information Check Unit (Westwinds Campus) is located

at:
5111 47 St. N.E.
Hours of operation are:
Monday to Wednesday 7:30 a.m. - 4 p.m.
Thursday 10 a.m. - 4 p.m.
Friday 7:30 a.m. - 4 p.m.
Closed on all weekends and statutory holidays

Manual Reference Mod. 1 – Added

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Licensing
Other Locations:
District 1 - Ramsay District 6 - Fairview
1010 – 26 Ave. S.E. 8325 Bonaventure Drive S.E.
Monday to Sunday 8 a.m. - 8 p.m. Monday to Sunday 8 a.m. - 8 p.m.
Closed statutory holidays Closed statutory holidays

District 2 - Rosscarrock District 7 - Country Hills

4506 – 17 Ave S.W. 11955 Country Village Link N.E.
Monday to Sunday 8 a.m. - 8 p.m. Monday to Sunday 8 a.m. - 8 p.m.
Closed statutory holidays Closed statutory holidays

District 3 - North Haven District 8 - Midnapore

4303 – 14 St N.W. 450 Midpark Way S.E.
Monday to Sunday 8 a.m. - 8 p.m. Monday to Sunday 8 a.m. - 8 p.m.
Closed statutory holidays Closed statutory holidays

District 4 - Franklin CPS Traffic Section

3207 – 12 Ave N.E. 6528 – 11 St. N.E.
Monday to Sunday 8 a.m. - 8 p.m. Monday to Friday 8 a.m. - 4 p.m.
Closed statutory holidays Closed weekends & statutory holidays

District 5 - Saddle Ridge Chinook Centre Mall Community Station

800 Saddletowne Circle N.E. 6455 Macleod Tr. South
Monday to Sunday 8 a.m. - 8 p.m. Monday to Friday 10 a.m. - 9 p.m.
Closed statutory holidays Weekends 10 a.m. - 6 p.m.

Manual Reference Mod. 1 – Added

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Licensing

Steps you should take: (continued)

Step 3: Complete the training course

 You will receive a copy of your exam mark upon
completion of the course
Step 4: Complete the “Individual Application / Renewal Form”
 This can be found on the Solicitor General website
www.solgps.alberta.ca
Step 5: Get your certified cheque or money order
 Cash and personal cheques will not be accepted

Manual Reference Mod. 1 – Added

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Licensing

Submitting your application

Gather all your required documents
Passport Photo
Original Criminal Record check
Copy of employment eligibility
Copy of proof of training
Copy of additional training (if
applicable)
Completed application form
Payment ($100.00)

Manual Reference Mod. 1 – Pg. 8

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Licensing

Mail your completed package to:

Security Programs
Alberta Justice and Solicitor General
PO Box 1023 Station Main
Edmonton, AB T5J 2M1

Manual Reference Mod. 1 – Pg. 8

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License Rules and Regulations

 You are not permitted to work until you have received

your license (temporary or ID card).
 You may work for as many companies as you wish.
 Your security license will be valid for two years.
 License renewal is your responsibility.
 Your company will require a copy of the front and
back of your license for employment.
 You must carry your license with you at all times
while working as a security guard.
 You are not permitted to allow another person to use
your security license.

Manual Reference Mod. 1 – Pg. 9

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License Rules and Regulations

As per Sec. 16 of the Security Services and Investigators Act:

16(1) The Registrar may refuse to issue a licence or refuse to renew a licence
if the Registrar is satisfied that the applicant
(a) has contravened or is contravening this Act or the regulations,
(b) has not met the requirements of this Act or the regulations,
(c) has provided false or misleading information in the application for a licence or
renewal of a licence or in any report or information required to be provided under
this Act or the regulations,
(d) in the case of an application for renewal of a licence,
(i) has not complied with the terms or conditions of a licence, or
(ii) has not provided a report or information required by this
Act, the regulations or the Registrar,
(e) in the opinion of the Registrar, is not a fit and proper person to be issued or to
continue to hold a licence, or
(f) has been charged with a criminal offence.

Manual Reference Mod. 1 – Pg. 9

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License Reporting – 24 Hour Requirement

As per Sec. 3 of Security Services and Investigators Regulation:

3(1) An individual licensee who is arrested or charged with an offence
under the Criminal Code (Canada) or the Controlled Drugs and
Substances Act (Canada) or any other enactment of Canada must,
within 24 hours, provide a report to the Registrar in writing of the
arrest or charge laid.
(2) If an individual licensee loses his or her licence, the individual
licensee must, within 24 hours, report the loss to the Registrar in
writing.

Manual Reference Mod. 1 – Pg. 9

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License Reporting – 30 Day Requirement

As per Sec. 3 of Security Services and Investigators Regulation:

(3) An individual licensee must report a change in information described
under section 18(a) or (b) of the Act to the Registrar in writing within 30
days of the change.
This includes changes to:
 Address
 Phone Number
 Citizenship
 Your name
 Training certification

(4) If an individual licensee fails to comply with this section, the Registrar
may cancel or suspend the individual licensee’s licence or impose
additional terms and conditions on the individual licensee’s licence.
Change reports can be found on the Solicitor General website
www.solgps.alberta.ca

Manual Reference Mod. 1 – Pg. 9

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Peace Officers

The SSIA contains restrictions on how we may refer to

ourselves.

The term “Officer” is used for Peace Officers only.

We are not permitted to refer to ourselves as any of the

following:
- Private Detective
- Protection Officer
- Security Officer

Manual Reference Mod. 1 – Pg. 10

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Public Complaints

The Security Services and Investigators Act allows for complaints

against security professionals as per the following process:
Submission of Complaint
Complainant submits written complaint to owner of the business or organization
employing the security professional who is the subject of the complaint. A complaint
must contain:
 the reason for the complaint
 details about the incident for which the complaint is being made
A complaint must be filed within 90 days of the alleged incident.
Informal Resolution and Mediation
With consent of both parties, the employer may attempt to resolve the issue between
the security professional and the complainant.

Manual Reference Mod. 1 – Pg. 11

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Public Complaints

Formal Response
Organization will provide written acknowledgement of complaint to complainant and
licensed security professional within 30 days of receipt of complaint.
Investigation of Complaint
Organization will complete investigation into complaint and provide written notice of
outcome to complainant and licensed security professional within 90 days of receipt of
complaint.
If criminal activity is alleged, a police investigation will take place.
Appeal
A complainant who wishes to appeal the decision made by the employer may request
the Registrar to review the decision.
The written request must be sent within 30 days of receiving written notice from the
employer.
Further appeals are may request a review by the Director of Law Enforcement.

Manual Reference Mod. 1 – Pg. 12

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Appearance and Conduct

You never get a second chance…

to make a first impression

Manual Reference Mod. 1 – Pg. 12

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Appearance and Conduct

If you take yourself seriously,

others will take you seriously

Manual Reference Mod. 1 – Pg. 12

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Appearance and Conduct

Professional attitude
Clean Uniform
Courteous
How you present
yourself, sets
the stage for
the rest of
the interaction

Manual Reference Mod. 1 – Pg. 12

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Appearance and Conduct

Sec. 34 of the Security Services and Investigators Act

34(1) An individual licensee must wear the uniform and insignia
specified in the regulations for that class of licensees
34(2) An individual licensee shall not have in the licensee’s
possession any weapons or equipment except those specified in the
regulations or authorized by the Registrar

Manual Reference Mod. 1 – Pg. 12

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Appearance and Conduct

How you conduct yourself is just as important to presenting a

professional image.

Deportment describes the conduct and behaviour of an individual.

Demeanour describes how an individual responds to other people,
or his/her environment.

Deportment vs. Demeanour

The way you act How you communicate
(Message) (Delivery)

Manual Reference Mod. 1 – Pg. 13

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Appearance and Conduct

Wearing the uniform

Answering a question
Making eye contact
Polishing your shoes
Ignoring a person
Good posture
Deportment vs. Demeanour
The way you act How you communicate
(Message) (Delivery)

Manual Reference Mod. 1 – Pg. 13

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Code of Conduct

While on duty, every licensee (business or individual) shall abide by the

following code of conduct:

A licensee will:
 Act with honesty and integrity,
 Comply with all federal, provincial and municipal laws
 Respect the privacy of others by treating all information
received while working as a licensee as confidential,
except where disclosure is required as part of such work,
by law, or under the Personal Information Protection Act
 Abide by their employer’s code of conduct in addition to
the provisions of this code of conduct.

Manual Reference Mod. 1 – Pg. 14

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Code of Conduct

A licensee will not:

 Engage in disorderly or inappropriate conduct

 Use unnecessary force

 Withhold or suppress information, complaints or reports about any other

licensee

 Wilfully or negligently make or sign false, misleading or inaccurate

statements

 Consume alcohol

 Consume controlled drugs or controlled substances under the Controlled

Drugs and Substances Act

 Possess controlled drugs or controlled substances prohibited by the

Controlled Drugs and Substances Act

Manual Reference Mod. 1 – Pg. 14

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Questions?

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Module Testing

We will now complete the following:

 Check Your Knowledge (pg. 2)

 Post-Test (pg. 16)
 ABST Chapter Exam
(Module 1 – SSIA)

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