GROUP CONFLICT RESOLUTION

• STAY CALM
WHEN THEN CONFLICT OR A GROUP CONFLICT ARISES,IT’S IMPORTANT TO STAY CALM AND PROFESSIONAL.TAKE
SEVERAL DEEP
BREATHS AND CLEAR YOUR MIND BEFORE ATTEMPTING TO ADDRESS A GROUP CONFLICT. COME UP WITH A PLAN TO
RESOLVE THE
CONFLICT BEFORE TENSION GROWS AND THINGS WORSEN.

• COMMUNICATE
FIND A PLACE WHERE U CAN DISCUSS THE CONFLICT IN PRIVATE.IT’S IMPORTANT THAT ALL PARTIES INVOLVED HAVE
THE
OPPORTUNITY TO SHARE THEIR SIDE AND LISTEN TO WHAT OTHERS HAVE TO SAY.BE ATTENTIVE AND EMPATHETIC ,AND
 ACKNOWLEDGE THE CONFLICT AND FIND A
RESOLUTION

 PART OF CONFLICT RESOLUTION INCLUDES ACKNOWLEDGING THERE’S A PROBLEM

IN THE FIRST PLACE.ONCE THE CONFLICT HAS BEEN RECOGNIZED,EVERYONE
INVOLVED NEEDS TO AGREE UPON REACHING A RESOLUTION,TRY TO SEE THE
CONFLICT FROM THE VIEWPOINT OF YOUR OTHER GROUP MEMBERS AND FOCUS ON
THE THINGS YOU CAN AGREE ON.THIS WILL HELP YOU BETTER UNDERSTAND WHAT
THEY FEEL AND HOW THEY THINK AND ALLOW YOU TO COME TO A RESOLUTION
TOGETHER
 INVOLVE LEADERSHIP

 IN SOME CASES,YOU MAY NEED TO INVOLVE YOUR SENIORS OR A SUPERVISOR IF A

CONFLICT CAN’T BE RESOLVED,WHETHER IT’S BECAUSE SOMEONE IS FAILING TO
COOPERATE OR SOMETHING MUCH MORE SERIOUS,SUCH AS HARRASMENT OR
DISCRIMINATION ,RESOLVING GROUP CONFLICT REQUIRES TEAMWORK AND AN
UNDERSTANDING OF EACH OTHER VIEWPOINTS. ONCE THE CONFLICTS ARE
RESOLVED,THE BEST WAY TO MOVE FORWARD IS TO RECOGNIZE THAT MISTAKES
HAPPEN. A GROUP THAT IS WILLING TO WORK TOGETHER TO RESOLVE WORKPLACES
CONFLICT CAN STRENGTHEN THEIR RELATIONSHIPS AND ACCOMPLISH THEIR GOALS