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Digital Mobile Solution

Agriculture

O c t o b e r 2022
B2B Inf r a s truc t ur e Mobile a n d Solutio n
S a m s un g Ele c t ro n ic In d o n e s ia
Th e a p p licati on of digital
technology is ex p e c te d to m a ke
the operati on of the glory m o re
effective a n d e ffi cient, e s p e c ially
in the p a l m oil p lantati on industry
wh i c h is ve r y c o m p licated a n d
involve d labor is know n to b e a
field.

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Pain Points

C o m m u n i c a t ion
& C o n n e c tivity

Ha r s h
Envi ro n m e n t

Pla n t a ti o n
Rem o te
w o r ke r s
P ro d u c t ivity

Monitoring

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C h a l l e n ge s
Th ere a r e s e veral hurdle s that a g riculture c o m p a n i e s ex p e rie n c e in
prov isionin g their rem o te e m ploye e s w ith m o b ile d e v ic e s.

S e a m l e ss
Device C o n fi gurati on?
Mana g e m e n t ?

Te c h n ic a
S e c u r e C o r p o ra te l
Data? S u p p ort?

Device S a fe t y in Producti vity

R u g ge d A p p s ? (i.e. Multi
Environments? S c a n Optio ns
& Quic k Laun c h )
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Solutions J o u rn e y 1 To u g h a n d reliable d e v ic e s
S a m sung Galaxy
R u g g e d Device s &
Knox Solutions
2 Defe n s e - g r a d e pro te c tion w he re ve r your d e vic e s a re

3 Ea sy & stre a mlin e d d e ploy m e n t

4 Tailo re d a s Re a d y - to- Work d e v i c e

5 C o n tinuity a n d stability for d e v i c e s in field

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- C e r tifi e d D u ra b ility
- P O G O C h a rg in g
- L a s t ing P o w e r
- Fit fo r O u td o o r
Galaxy
Tab
Active3
Secured
by Knox
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Solutions J o u rn e y 1 Toug h a n d relia b le d e vice s

S a m sung Galaxy
R u g g e d Device s &
Knox Prote ction Defen s e - g r a d e pr o t e c tion w h e re ve r
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your d e v i c e s a r e

3 Ea sy & stre a mlin e d d e ploy m e n t

4 Tailo re d a s Re a d y - to- Work d e v i c e

5 C o n tinuity a n d stability for d e v i c e s in field

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 Ke e p w o rk d a t a s a f e a c r o s s your dev ic e s out in the fi eld
G o v e r n m e n t - g ra d e p ro t e c tio n a n d e n c r y p tio n p ro v id e a l w a y s - o n e x t ra d a t a s e c u r it y

Manuf a ctu ring ti me Booti ng ti me Run ti me

Hardw a r e Root of Trust Build Trust Maintain Trust

• D e vic e - u n iq u e h a rd w a re ke y s • Verifie s in t e g r it y o f b o o ti ng c o m p o n e n ts • Pre v e n t s u n a u t h o riz e d ke r n e l a c c e s s
• A c c e s s ib l e via a n is o l a t e d a re a a t e v e r y b o o t- u p o r c o d e m o d ific a ti o n
o f c h ip s e t o n l y • Pre v e n t s fro m loa d in g a n o l d e r fir m w a re • Se n s i ti ve d a t a is ke p t e n c r y p t e d e v e n
versio n a ft e r d e v i c e is p o w e re d o n

And roid Enterpris e S e c u re d by Knox

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 Ensure all w o rk d e v ice s a r e in a truste d sta t e
R u n re m o t e h e a lth c h e c k s o n a ll w o r k d e vic e s t o id e nti fy a n y c o m p ro m is e d d e vic e

C o m p r e h e n sive d e v i c e h e a lth d a ta, inc ludin g syste m - le vel rootin g

a n d IMEI ta m p e r ing, c a n b e c h e c ke d by IT remotely

C o m p a re s w ith g e nuine d a ta in S a m s u n g s e rve r

- Rooti n g d e t e c ti o n
IT Admin
- K e y a tt e s t a ti o n
Run d e v ic e h e a l th - De t e c ti o n o f d e v i c e ID fa lsifi c a ti on
c h e c k v i a EMM - C a l le r i n t e g r i t y c h e c k ( p k g., sig n a t u re, v e r.)

Return s
d e v ic e h e a l th
Devi c e is in a d a ta : Knox Atte s ta tion
Tru ste d Sta te - W a r r a n t y Bit
S e rve r Ha r d w a r e Prote c ti on a g ainst C h ec k on
status based MTM* a tt a c k s P e r m anent
- IMEI, S/N s t a t u s *Man- in- t h e - m id dle rooti ng histo r y
- Firm w a r e
status
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Solutions J o u rn e y 1 Toug h a n d relia b le d e vice s

S a m sung Galaxy
R u g g e d Device s &
Knox Prote ction D efens e - g ra d e protection w h e r e ve r your d e v i c e s a re
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3 Ea sy & streamlined deploy m ent

4 Tailo re d a s Re a d y - to- Work d e v i c e

5 C o n tinuity a n d stability for d e v i c e s in field

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J ust p ow e r on - EMM enro llment sta r t s instantly

A u t o m a t e d a n d s tre a m l in e d EMM e n ro l l m e nt to o l fo r p ro v is io n i n g fle e t s o f d e vic e s , o u t - o f- t h e - b o x

Pow e r On & C onn e c t EMM Enrolled IT Policies/Se ttin g s A p p lied

• U s e r s p o w e r o n t h ei r d e v i c e s • Yo u r c h o ic e o f EMM is p u s h e d t o • IT p olic i e s a n d c o n f ig u ra ti o n s a r e
a n d c o n n e c t t o In t e r n e t e m p loy e e s’ d e v i c e s a u t o m a ti c a lly a u t o m a ti c a lly a p p li ed t o d e v i c e s

• Allow u s e r s to s k ip t h e s e t u p • Su p p o r t e d b y Bl ac k b er r y, C itrix , IBM, • A u t o re - e n ro lled a n d c o n f ig u re d

w iz a rd p ro c e s s Mic r o s o f t, Mo b ile Iro n, SO TI, VMw a re, a ft e r fa c t o r y re s e t
K n o x Ma n a g e, e t c.

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 Fast- tra c k the enrollm ent p r o c e s s by m inimiz i n g us e r clic k s
Stre a m l in e o u t - o f- th e - b o x s e t u p p ro c e s s b y s kip p in g u n n e c e s s a r y s t e p s a n d c o n n e c tin g t o p re - c o n fig u r e d W i- Fi

Auto m a te d Skip Auto m a tic

Wi- F i N e t wo r k Setup Setup W i za rd EMM L o g in
W i- Fi is a u t o m a ti c a lly c o n n e c t e d Fro m 13 s te p s Pre - d efi n e d u s e r c r e d e n ti a ls
d u r in g t h e s e t u p p ro c e s s t o ju s t a re a u t o - p o p u l a t e d
3

Skip

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 S t a g e thous ands of dev ic e s without Internet c o n g e s tion
Yo u c a n c h o o s e t o e n roll a n d s e t u p d e vic e s b y fully utiliz in g y o u r l o c a l n e t w o r k re s o u rc e s

1. S e t up a p ro file o n a 3. Insta ll EMM &

2. S c a n QR C o d e 4. Enro ll in
P C u sing KME Direct a pply confi gu ra tions
EMM

Local
Se r ve r
EMM

On- p re mi se o r C lo ud

• Full utiliza tion o f Intra ne t

→ P r e v e nt Int e r n e t t r a f fi c c o n g e sti o n fr o m
slowing d o w n the stag ing p r o c e sses

• Simple EMM e nro llment a nd co nfi gu ra tion

IT Ad min
u sing a P C a p p - KME Direct
• O ng o ing u p d a te s a re su p p o r te d
C o n fig ur a tio n s c a n b e a pplie d
via Knox S e rvi c e Plugin (KSP)
e v e n b e f o r e EMM e n r o llm e n t

With lim it e d n e t w o r k b a n d w id th
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Solutions J o u rn e y 1 Toug h a n d relia b le d e vice s

S a m sung Galaxy
R u g g e d Device s &
Knox Prote ction D efens e - g ra d e protection w h e r e ve r your d e v i c e s a re
2

3 Ea sy & stre a mlin e d d e ploy m e n t

4 Tailored a s Re a d y - to- Wo rk Devic e

5 C o m p r e h e n sive m a n a g e m e nt tools a n d support

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Turn devic e s into busin e s s - d e d i c a t e d tools

L o c k d e vic e s t o a s p e c ific b u s in e s s a p p ( s ) s o y o u r fie l d t e a m c a n u s e d e vic e s w it h o u t d is tra c tio n

Single- a p p Mode Multi- a p p Mode

Only runs Ru n s d e s i g n a te d a p p s
a si ng l e a p p th a t IT a d m i n h a s a llo w e d w o r k e r s to u s e

Loc k e d d o w n Cannot escape Pr e s s to e xit C h a n g e d e vic e Utilit y a p p s for Multi- a p p

to a sin g le a p p b y H o me key Multi- a p p Mod e s e tti ng s a llo w e d b a sic m o b ility Mod e la un c h e r
w i th a p a s s w o r d b y IT a d m in needs
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Quickly launch the w o rk a p p s you use the m o st

B y re m a p p in g h a rd w a re ke y s , fie ld w o r ke r s c a n la u n c h a p p s sim p l y a t th e p re s s o f a b u tt o n

Double Pre s s Re m a p h a rd w a re ke y s to inst a ntly

Fl a s hl i g h t o n / o f f
la u n c h a s p e c ific a p p or run a n a c t ion*
*e.g. Long-press to start speaking on a PPT app

Exa m p les

Microsoft Te a m s
P u s h - to - tal k re a d y

L o n g Pre s s
L aun c h b a rc o d e s c a nning a p p SMS
Vo ic e t o t e x t m e s s a g e
( p u s h > s p e a k > s e n d SMS)

*Remapping hardware keys is supported only for selected devices 19

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Tr a nsfor m dev ic e s into e nterprise - g r a d e b a r c o d e s c a n n e r s

K n o x c a p t u re m a ke s ty p ic a l d e vic e s into in t e g ra t e d , E n t e r p r i s e - g ra d e s c a n n e r s

S ta n d a rd Your w o r k a p p Same as
Android OS a s it is tak in g a pic t u re

Pres s just one butt on

A h a rdware key
or
Ke y b o a r d W e d g e

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Solutions J o u rn e y 1 S m a rtphone a n d s c a nne r in one

S a m sung Galaxy
R u g g e d Device s &
Knox Prote ction Quic k a n d e a s y to s c a n
2

3 Enterpris e - g ra d e s c a n nin g p e r fo r m a n c e

4 S tre a mlin e d d e ploy m e n t

5 C o n tinuity a n d st a bility for d e v i c e s in fi eld

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 Opti m ize workfl ow by ke e ping tra c k of d ev ic e locati ons
E n s u re d e vic e s a r e w h e re t h e y ’re m e a nt t o b e d u r in g w o r k h o u r s

Device L o c a ti on Tr a c king
D e vic e l o c a tio n d a t a is p e r io d ic a lly re c o rd e d
fo r tig h t w o r k fl o w a n d a s s e t m a n a g e m e nt

- L o c a t io n b y G P S a n d Wi- Fi thro u g h FLP

- De v ic e lo c a t io n is p e r io d ic a l ly re c o r d e d
- IT a d m in c a n s e p a ra tely s e n d a c o m m a n d to
fie ld w o r ke r s to p u ll c u rre n t d e v ic e lo c a t io n

*End user consent is required to gather data

*FLP : Fused Location Provider, Location API in Google Play services

*Screen image simulated 22

 Opti m ize Wi- Fi c o n n e c tivity
K n o x a ll ow s y o u r e m p l o y e e s t o e a s ily c o n n e c t t o c o r p o ra t e W i- Fi n e t w o r k a n d
p ro v id e s o p t im a l W i- Fi ro a m i n g e x p e r ie n c e s

• E a s y c o n n e ct io n to e nte r p r i s e Wi- Fi n e t w o r k
b y w h i te listin g Wi- Fi MAC IDs
EMM • S e a m le s s Wi- Fi r o a m i n g b y p r e co nfi g u r i n g
(via Knox Servic e Plugin) o pti m a l v a lue s
- Ro a m in g trig g er, p eri o d , d e lt a

C onfi gure

C o rp o ra te Wi- Fi B C o r p o ra te Wi- Fi A

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Autom ati cally a pp l y p o licies b a s e d o n us e r c i r c u m s t a n c e s
IT a d m in s c a n d y n a m ic al ly a p p l y d e vic e s e ttin g s a n d re s tric tio n s b a s e d o n s p e c ific e v e n t s

Locati on Ro a m i n g

If in th e o ffic e If ro a m in g is o n

Dis a b le C a m e r a Dis a b le MMS a n d

G o o g le Pla y

Time Wi- F i SIM

If Sa t u rd a y If c o n n e c t e d t o If u n a u t h o riz e d
o r Sun d a y c o r p . Wi- Fi SIM is in s e r t e d

Dis a b le w o rk Allow a c c e s s Lock device

messenger app to corp. s e r ve r

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 C h o o s e the OS versio n you trust a n d push it to all d e v ice s
B e c o n f id e nt y o u r ke y a p p s o p e ra t e s m o o t h l y b y h a vin g d e vic e s r u n o n fully t e s t e d , o p t im a l O S v e r s io n s o n l y

C u r re n t Ve r s i o n (v10.0) N e w (v10.2) N e w e r (v11.0)

Fully Te ste d L ate st, bu t not Te ste d
FFuullllyy
TTee ss tt ee dd
Te st a n d up g r a d e

OS Update Over-the-Air

Ma n d a tory Firm w a re Upda te Knox E- FOTA

- Sil e n tly u p d a t e w it h o u t u s e r in t e ra c ti o n

Sta ble O S Deploy m e n ts for Bus ines s A p p s/S e rvic e s

- Se l e c t q u a lifie d O S v e r sio n s t o u p d a t e a ft e r c o m p l e te Q A t e s ts

Flexible O S Upda te O pti ons

- Sc h e d u l e u p d a t e d a t e a n d ti m e
- N e t w o r k o p ti o n s, m in im u m b a tte r y level, s e r v e r loc a ti o n
( e .g. o n ly w h e n c o n n e c t e d to W i- Fi a n d b a t te r y is a b o v e 6 0% )

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Turn busin e s s dev ic e u s a g e informati on into acti onable insights
G e t in s ig h t s o n d e vic e u s a g e p a tt e r n s a n d u n e x p e c t e d b e h a vio r s a c ro s s b a tt e r y , a p p , a n d c o n n e c tivit y

C u s to m iz a ble w e b c o n s ole

D evic e a n alytic s a n d visibility p ow e re d by

in- d e pth d a t a tra c king

• A n a l y z e a n d i m p r o v e b a tt e r y c h a r g i n g p a tt e r n s
• Mo n i t o r b a tt e r y h e a lth s t a t u s a c r o s s d e v i c e s

• Mo n i t o r w h e t h e r a p p s a r e b e i n g u s e d a s i n te n d e d
• Mo n i t o r s t a b ility o f b us i n e s s a p p s

• A n a l y z e a b n o r m a l d isc o n n e c ti o n s fr o m W i- Fi
• Fu ll visib ility o v e r t h e l o c a ti o n s o f y o u r b us i n e s s a s s e ts

Maxim i ze pro ductivity, ensure stability,

a n d pla n a h e a d on a s s e t m a n a g e m e nt

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C a p t u r e dev ic e log d a t a r e m o tely without u s e r interacti on

Allow IT a d m in s t o re m o t e ly c olle c t l o g file s fro m e n d u s e r s ' d e vic e s t o s im p l ify t h e tro u b l e s h o o t in g p ro c e s s

IT A dmin End- user Devic e

Dow n lo a d lo g file s fr o m
3 Kn o x A s s e t Intellig e n c e
c o n s o le

1 Run d e v ic e d e b u g lo g fr o m c o n s o l e
2 S e n d lo g d a t a w ith o u t u se r c o n s e n t*

- L o g file s a re s u p p o r t e d u p t o 50MB
- D e vic e log d a t a c o n t a in s in fo r m a ti o n o n th e s ta t u s o f a n a p p lic a ti o n r u n n in g o n th e d e v i c e a n d a n y e r ro r s e n c o u n t e re d
*IT a d m i n s c a n e n a b le th e ‘Re q u e s t silently’ m o d e to s k ip d e v i c e u s e r c o n s e n t , w h i c h is a v a i l a b le o n fully m a n a g e d , sing le - p u r p o s e d e v i c e s
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Re m ote ly a c c e s s field w o r kers' devic e s to troublesho o t

R e m o t e S u p p o r t to o l a ll ow s h a n d s - o n tro u b l e s h o o t in g fo r d e vic e s o u t in fie ld

Direct a c c e s s to d e v i c e
f r o m a re m o te loc a t ion
w ith a d va nc e d fe a ture s
• Vi e w in full- s c r e e n m o d e
• Ro ta t e d e v i c e s c r e e n
• C a p tu re a n d r e co rd s c r e e n
• Re m o t e HW k e y in p u ts
• T r a n s f e r fil e s

No n e e d for s e p a ra te d ow n l o a d , inst a llation,

integra t ion, or s e p a r at e licens e
*Downloading the app on the devices is required 28
Pro d u c t Off ering

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End- to- End Solution P ac ka g e for Mining Industry

No ne e d for c o m p lex multi- ve n d or in te g ra tion
Sa m s u n g p ro vid e s a ll HW, SW a n d s e rvic e s , a n d o ffe r s t h e b e s t v a l u e fo r t h e p ric e

Hard w a r e Softw a r e & Solution Se r v i c e

(G a l a x y R u g g e d D e vic es: XC o v e r5 o r Ta b (D e p l o y m e n t, M a n a g e m e n t. & P r o d u c t ivity) (Initial S e t- Up, Repair, C S )
A c tive 3)

Knox Mobile Enrollment

• In itial D e v ic e C o n fig u ra tio n Enterprise Te c hnica l
Knox Platf orm for Enterprise Sup po rt
• En a b l e Se c u r e d Biz A p p d e v e l o p • 2 4x7 Su p p o rt, De d ic a te d
• R em a p d e v ic e k e y / b u tto n fo r s p e c ific u s e r - En g in e e r s, PM
drive n p u r p o s e
Knox Man a g e Samsung Care +
• Devic e m a n a g e m e n t a n d c o n tro l
for Business
Knox Asset Intellig e n c e • ADH, R ep a i r D e vic e s
• Devic e C o n ditio n A n alysis

Enterprise S e c urity
Knox E- FOTA
• D e v ic e Fir m w a r e Ma n a g e m e n t
Patc h

Knox C a p ture
• Tr a n s fo rm d e v ic e s in to e n te r pris e - g r a d e b a r c o d e s c a n n e r s
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 C o m p re h e n sive p ro d u c t off e ring to m e e t all your n e e d s
Knox Knox Platform Knox Mobile Knox Knox E- Knox Asset
Knoxx
Kno
Capture
Suite for Enterprise Enrollment Manage FOTA Intelligence C a p ture

Deploy
Se a m le s s c e n tra l s e tu p w ith o ff line /o n line /h y b r id
e n viro n m e n t s u p p o r t ● ●

Faster staging for IT ● ●

Configuration features w/o EMMs ● ●

Manage
GPS tracking/event based policy and more ● via EMMs ●

OS version Control ● ●

Data analytics for asset management ● ●

Remote support tool for hands-on troubleshooting ● ●

Repurpose
Single- or Multi-app mode ● ●

Hardware key mapping ● via EMMs ●

Transform devices into enterprise-grade scanners ●

Secure
Defense-grade security management features ● via EMMs

*Knox Suite includes Knox Platform for Enterprise, Knox Mobile Enrollment, Knox Manage, Knox E-FOTA and Knox Asset Intelligence 31
 Knox Platf orm for Enterprise
D e s i g n e d t o e n a b l e IT a d m in s t o s a fe g u a rd c o r p o ra t e d a t a a t b o t h th e h a rd w a re a n d s o f t w a re le v e l,
re m o ving t h e ris k o f b e i n g c o m p ro m is e d o n S a m s u n g d e v ic e s

Built- in S e c u rity Mana g e d S e c u rity + G ra n ula r C o n trol

Se c ure d by Knox Knox Platf o r m for Ente rpris e

Knox Fra m ew ork

Tri g g e re d a nd
m a na g e d by
EMM
Adv a n ce d a n d m o re
A p p/Ne t w or k
G o v e rnm e nt - Mana g e m e n t G ra n ula r * En te rp ris e Mobility
Gra d e Ma n a g e m e nt
Ha r d w a r e - le v e l
Da ta Prote c t ion C o ntrol

• Se c u rit y fe a t u re s b u ilt in t o d e v i c e
a t m a n u fa c t u rin g • Non-bypassable VPN • App mgmt. without Google
Play
• En a b l e d a n d r u n n in g a s s o o n a s • Dual encryption of Data at
• Deep customization
d e v ic e Rest
is p o w e re d o n • R e m o t e c o n t rol
• e.g . Veri fie d B o o t, Wa r ra n t y Bit,
Re a l - ti m e K e r n el Pro t e c ti o n
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 Knox Mobile Enrollment
M ake s d e vic e e n ro l l m e nt e a s ie r fo r b o t h IT a d m in s a n d d e vic e u s e r s

Autom a ted EMM/UEM Quick a nd s imple Ad va nc e d e nro llment

e nro llment, o ut o f the b ox d e v i c e p rovisioning m a na g e m e nt

• A n d ro id En t e r p ris e D e vic e O w n e r
m o d e s u p p o rt
• D e vic e A d m in m o d e s u p p o rt
• Ma n d a t o r y EMM/UEM e n ro l l me n t
d u r in g s e t u p w iz a rd
• Sk ip Se t u p W i z a rd
• Q R c o d e b a s e d W i- Fi c o n f ig u ra ti o n
s u p p o rt in S e t u p W i z a rd
• A u t o m a t e d EMM/UEM s i g n - in
w i t h s p e c i fic u s e r c r e d e n ti a ls p re -
p o p u l a t e d b y IT A d m in
• A u t o m a t e d re - e n ro l l me n t e v e n
a ft e r fa c t o r y re s e t
• A u t o m a t e d re - e n ro l l me n t in
c a s e o f u n a p p ro v e d re m o v a l o f
EMM/UEM a g e n t b y e n d u s e r s
(fo r DA o n ly)

EMM/UEM

a n d m a n y m o re

Enrolle d in yo ur EMM, righ t o ut o f the b ox 33

 Knox Manage
Simple and lightweight EMM for IT admins to monitor and manage
devices, and secure corporate data across multiple operating
systems

Enforced Device Highly Optimized Simple and Easy Comprehensive

Management &
Monitoring
• Silent app deployment
• Advanced location
tracking
• Granular app/feature restrictions
• Powerful remote control
• Multiple operating system
support:
Android, iOS and Win10
for Samsung User Experience for Android Enterprise Support
Devices IT
• Comprehensive support of • Getting started guide • Wide range of Android
differenti ated Knox capabilities • Kiosk Wizard managemen t support:
1. Work profile management
• Full support of Knox Platform for
• Event-based policy enforcement 2. Full device management
En terprise, Knox Mobile (based on specific time, network, app, geo 3. Dedicated device management
Enrollment an d Knox E-FOTA graphical conditions) 4. Mobile app management via Managed
Google Play
• Mobile web console for
IT

Remote support Kiosk wizard

EMM made easy and affordable, yet 34

 Knox E-FOTA
Remotely control OS version on devices without end-user
interaction, enabling seamless update to a fully tested version
on time

Mandatory Stable OS Deployment for Flexible

Firmware Update Business Apps/Services OS Update Options

• Silent firmware update • Complete QA test before • Schedule OS update date and
deployment time
without end-user • Fine-tune network mode and
• Select qualified OS versions to stay or
• interaction
Monitoring dashboard for update bandwidth
u pdate • Power control
status
• Flexibility in server location

v10. at a specific ti via Wi-Fi onl min. battery

v9.0 v9.2 0
Security Bug Feature me or immediat y or any netw % or when con
Latest,
Patches Fixes improvements Fully Tested But ely ork nected
Not
Tested

Mobile OS version control and security patching at your 35

 K n o x A s s e t Intellig e n c e
En a b l e s y o u to m o nito r b u s i n e s s a p p o p e ra t i o n s ta t u s fro m v a r i o u s p e r s p e c t iv e s a n d s u p p o r t s y o u
in i n c re a s i n g a p p p ro d u c t ivity th ro u g h d a t a - b a s e d i nsi g h t s .

D e v i c e He a l t h M o n i to r i n g
• A ve r a g e r u n n i n g ti m e p e r d a y ( To t a l/ For e g r o u n d /Ba c k g r
ound)
• N u m b e r o f d e v i c e s u sin g e a c h a p p

Monitor Stability o f B u s i n e s s A p p s
• T r a c k W h i c h A p p s C a u s e A b n o r m a l B a tt e r y Dra i n
• Mo n i t o r W h e t h e r A p p s a r e b e i n g U s e d a s Inte n d e d

Monitor B a t te r y H e a l t h St a tu s A c ro s s
D e nvi itocr el osw - b a tt e r y s t a t u s e s a n d tr e n d s b y d e v i c e
• Mo

• Mo n i to r b a tt e r y - c h a r g ing t r e n d s a n d a v e r a g e n u m b e r o f c h
a rges

C o n n e cti vity A n a ly ti c s
• T ra c k a b n o r m a l dis c o n n e c t i o n s fr o m W i- Fi N o e x t r a a p p d e v e l o p m e nt n e e d e d t o s e e t h e d a t a

Tu r n in g m a s s iv e d e v i c e d a t a int o a c ti o n a b l e visib ility

a n d o p e ra ti o n a l insi g h ts
36
 Knox C a p t u r e
S a m s u n g ’s d a t a c a p t u re s o lu ti o n fo r b u s in e s s , e n a b lin g q u i c k & e a s y u s e a n d d e p l o y m e n t

S m a rt ph on e a nd Quick a nd e a s y Deploy a nd co nfi gu re

S c a n ne r in o n e to s c a n e ff o rtles s ly

• O n e d e v i c e fo r e v e r y th in g y o u d o
• R e a d y fro m d a y o n e
• En t e r p ris e - g ra d e s c a n n in g
p e r fo r m a n c e
• O n e b u tt o n t o s c a n
• Intuitiv e a n d m u l t i- s c a n n in g
o p ti o n s
• L ittl e le a r n in g c u r v e
• Ta ilor s c a n s e t ti ng s fo r e a c h
b u s in e s s a p p
• D e p loy in b ulk o v e r - t h e - a ir
• C o n fig u ra ti o n p o lic ie s fo r fie ld
use

…
… …
37

1D 2D EAN UPC G S 1 Da taB a r ITF C o d a bar

 Enterprise Te c hnical Suppo rt
S a m s u n g p ro v id e s y o u r o rg a n i z a tio n w it h t h e e x p e r tis e o f S a m s u n g e n g in e e r s t o s t a y a h e a d o f h a rd w a re
a n d s o ft w a re - re la t e d iss u e s , a n d t o h e lp w h e n e v e r a p ro b l e m d o e s a r i s e

Direct A c c e s s to Engineers Early A c c e s s Pro g ra m

• A c c e s s t o a n e x p e r ie n c e d t e a m o f • E a r ly a c c e s s t o n e w O S a n d s o l u ti o n s
S a m s u n g m o b ilit y e x p e r t s

Su p port A c c ount Manag e r (SAM) A n a lyti cs a n d Re po rt ing

• D e d ic a t e d s u p p o r t m a n a g e r • Is s u e s a n d re s o l u ti o n s
• Vuln e ra b ilitie s a n d s e c u r it y p a t c h
sc h e d ules
• P ro d u c t u p d a t e s

On- site Su p port

• E x p e r t e n g in e e r vis it t o c u s t o m e r s it e
* Availability varies by country • Te c h n i c a l tra in i n g
38
 39

Samsung Care+ for Business

Protect your devices from any accidental, physical or liquid damage as well as technical or mechanical
failure

Hardware Software Battery Extended

Repairs Coverage Replacement Warranty

• Check and fix software issues

• Cover any kind of accidental da • Stay powered with hassle-free b • Extend support with a warranty t
of Samsung devices
mages during business use attery replacements erms beyond basic coverage
✔ Screen repair ✔ Technical failures ✔ Support during the warranty ✔ Technical or mechanical
periods support
✔ Liquid damage repair ✔ Mechanical failures

• Get fast, convenient repairs ✔ for up to 3 years

using genuine Samsung parts

Availability and coverage vary by country

* The coverage such as a number of replacements may vary or additional cost incurred depending on the cause of issue
End of Do cu m ent

40
S e c t o rs with the least digital uti lizati on in Indo n esia

Sources: Survey of Corporate Perceptions of Indonesia's Digital Competitiveness, East Ventures-Digital Competitiveness Index 2022
41