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Business Research Methods

Session - 5
Session – Five
Session Topic Chapter No.  / Reading material /
Cases

Part 2 – Data, Measurements and Sampling

5 Data Hands-on activities

Reading: Help your team understand what


data is and isn’t good for (H04L9Y)
Data – Basic Concepts

• Collection of discrete values or measurements


having the potential to provide information

• Raw and Processed data

• Structured and Unstructured Data


Qualitative Data

• Demonstration based on real data


Structured Data – Basic Concepts

• Representation in two dimensions

• Record, Specific object/subject, Field

• Errors, Transformation, Missing values


Dealing with Missing Values
• Replacing with central measures (Mean, Median,
Mode)

• Imputing the missing values

• Deletion
– Listwise
– Pairwise
Outliers
• Genuine observations or manifesting errors?

• When is an observation an outlier?

• What to do with outliers? (Subjective)


Hands-on Practice
• A reference data-set Data.xlsx

• A published research study exploring contingent


effects of nature of market (emerging/developed)
and destination (business/tourist) on hotel prices

• Excel data analysis tool add-in

• Transformations, Operations, and Export/Import

• Various data analysis methods and applicability


Translating Data From Surveys

• Demonstration based on real data

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