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Weekly Business Update - Business Development - 011419-011819
Weekly Business Update - Business Development - 011419-011819
BUSINESS DEVELOPMENT
OPERATIONS
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02/09/2023
02/09/2023 © Copyright
© CopyrightGICF, Inc 2015
SYNLINK 2019 2 2
LEAD GENERATION
• Organic Leads “Research conducted by Business Development”
• Inorganic Leads “Referrals”
NEW COMPANIES /
WEEK REMARKS
RECORDS
Total Leads
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SYNLINK 2019 3 3
PROSPECT GENERATION (EMAIL
BLAST)
• Organic Leads “Research conducted by Business Development”
• Inorganic Leads “Referrals”
• Hit Rate - The percentage of successful emails that were actually delivered to recipients’ inboxes
• Bounce Rate - The percentage of total emails sent that could not be delivered to the recipient’s inbox
• Yield Rate – The percentage of “prospect clients” who response on the introductory email
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SYNLINK 2019 4 4
LEAD DEVELOPMENT (NEW RECORD)
• Organic Leads “Research conducted by Business Development”
• Inorganic Leads “Referrals”
NO. OF
WEEK PROSPECT REMARKS
CLIENT(S)
Total 0
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SYNLINK 2019 5 5
LEAD DEVELOPMENT (FOLLOW-UP)
• Organic Leads “Research conducted by Business Development”
• Inorganic Leads “Referrals”
NO. OF
WEEK PROSPECT REMARKS
CLIENT(S)
Total 0
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SYNLINK 2019 6 6
ONSITE & OFFSITE MTG (NEW RECORD)
• Organic Leads “Research conducted by Business Development”
• Inorganic Leads “Referrals”
NO. OF
WEEK PROSPECT REMARKS
CLIENT(S)
Total 0
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SYNLINK 2019 7 7
ONSITE & OFFSITE MTG (FOLLOW-UP)
• Organic Leads “Research conducted by Business Development”
• Inorganic Leads “Referrals”
NO. OF
WEEK PROSPECT REMARKS
CLIENT(S)
Total 0
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© CopyrightGICF, Inc 2015
SYNLINK 2019 8 8
PIPELINE MANAGEMENT
• January 2019
Account Movement
ENTRY
OPPORTUNITY / COMPANY NAME LINE OF BUSINESS REQUIREMENTS PHASE / STAGE 0107-0111 0114-0118 MOVEMENT
DATE
RingCentral, Inc. Outsourcing & 10-15-2018 Call Center Agents Contracting 90%
Offshoring
Managerial &
Racal Group of Companies Manufacturing 01-10-2019 Proposal Sent 30%
Executives
Modern Brands, Inc. Retail > Furniture 01-10-2019 Field Sales Proposal Sent 30%
Caritas Health Shield, Inc. Hospital & Health Care 01-10-2019 TBD Proposal Sent 30%
Marmo Pizzara Trading, Inc. Trading 01-10-2019 TBD Proposal Sent 30%
Proposal Sent (Opportunity Assessed) – 30% Negotiation (Pricing proposal and client presentation) – 70%
Due Diligence /Risk Management (Background Check)– 40% Contracting (Finalization)– 90%
On-Hold (Project on-hold by client) – 50% Won (Successful) – 100%
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PIPELINE MANAGEMENT
• January 2019
Account Movement
ENTRY
OPPORTUNITY / COMPANY NAME LINE OF BUSINESS REQUIREMENTS PHASE / STAGE 0107-0111 0114-0118 MOVEMENT
DATE
Aji Natural & Ingredients Corporation Manufacturing 01-16-2019 TBD Proposal Sent 30%
Proposal Sent (Opportunity Assessed) – 30% Negotiation (Pricing proposal and client presentation) – 70%
Due Diligence /Risk Management (Background Check)– 40% Contracting (Finalization)– 90%
On-Hold (Project on-hold by client) – 50% Won (Successful) – 100%
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SYNLINK 2019 10 10
PIPELINE MANAGEMENT
• Account Stage and Phase (Summary)
NO. OF
STAGE PROSPECT REMARKS
CLIENT(S)
(1)Racal Group of Companies; (2)Toyota Alabang, Inc.; (3)Modern Brands, Inc.;
(4)Caritas Health Shield, Inc. ; (5)Marmo Pizzara Trading, Inc.; (6) Visaya Knowledge
Proposal Sent 8 Process Outsourcing Corporation; (7)Aji Natural & Ingredients Corporation; (8)TPLink
Philippines Technologies Co., Ltd.
Due Diligence
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SYNLINK 2019 11 11
PIPELINE MANAGEMENT
• Account Stage and Phase (Summary)
NO. OF
STAGE PROSPECT REMARKS
CLIENT(S)
Bid Management / Negotiation (Risk
Management)
Contracting 2 (1) Manila North Harbour Port, Inc.; (2) RingCentral, Inc.
Won (Successful)
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SYNLINK 2019 12 12
ACTIVE ACCOUNTS
• Acquired Account for 2016(1), 2017(5), and 2018(9)
• Total Active Client : 15
YEAR
CLIENT NAME DBA STATUS REQUIREMENTS Company Size
ACQUIRED
2016 Business Process Outsourcing International BPOi Active Non-Agents Large High
03-2017 SPI CRM, Inc. SPI CRM Active Agents / Non-Agents Large High
05-2017 Global Integrated Contact Facilities, Inc. GICF Active Agents / Non-Agents Large Low
05-2017 IKALINGA Cargo Express, Inc. IKALINGA Active Non-Agents Small
08-2017 RJ Globus Solutions RJ Globus Active Agents / Non-Agents Medium Low
10-2017 AN Client Care, Inc. ANCCI Active Agents / Non-Agents Medium Low
01-2018 Novus Contact Solutions, Inc. Novus Active Agents Large High
04-2018 iOPEX Technologies Philippines, Inc. iOPEX Active Agents Large High
07-2018 ZigZag Media, Inc. ZigZag Active IT Professional Large High
07-2018 Philippine Oppo Mobile Technology, Inc. Oppo Active Support Large High
Managerial and
08-2018 Chryso Philippines, Inc. Chryso Active Large High
Executives
10-2018 Universal Telegraph International, Ltd. True Activist Active Support Large High
10-2018 Asia Teleservices, Inc. AsiaTel Active Agents Large High
10-2018 IQ Packaging Systems, Inc. IQ Packaging Active Support Large High
11-2018 iStaff Solutions, Inc. iStaff Active Agents Large High
YEAR
CLIENT NAME DBA STATUS REQUIREMENTS Company Size
ACQUIRED
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© CopyrightGICF, Inc 2015
SYNLINK 2019 14 14
JOB ORDER - ACTIVE
• Manpower Requisition
DATE OF FTE
CLIENT NAME DBA POSITION/DESIGNATION
REQUISITION REQUIREMENT
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© CopyrightGICF, Inc 2015
SYNLINK 2019 15 15
JOB ORDER - ACTIVE
• Manpower Requisition
DATE OF FTE
CLIENT NAME DBA POSITION/DESIGNATION
REQUISITION REQUIREMENT
QA Automation Tester 1
Paraplanner 1
IStaff Solutions, Inc. IStaff CSR – Non-Voice (Email/Chat Support) 15
CSR – Hotel Reservation 5
Asia Teleservices, Inc. Asia Tel TSR 5
IQ Packaging, Inc. IQ Packaging Plant Manager 1
Production Supervisor 1
QA Supervisor 1
Production Supervisor 1
Logistics Supervisor 1
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SYNLINK 2019 16 16
JOB ORDER - ACTIVE
• Manpower Requisition
DATE OF FTE
CLIENT NAME DBA POSITION/DESIGNATION
REQUISITION REQUIREMENT
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© CopyrightGICF, Inc 2015
SYNLINK 2019 17 17
BD SUMMARY REPORT
• As of: January 11, 2019
TOTAL LEADS
TOUCHED UNTOUCHED
(with 2-4 POC per leads)
2021 440 158
21.77% 78.23%
ACTIVE CLIENTS
NEW ACTIVE CLIENTS (2019) CONTRACTING INACTIVE
(END OF 2018)
15 0 0 3
(1) Business Process Outsourcing International
(2) SPI CRM, Inc.
(3) Global Integrated Contact Facilities, Inc.
(4) IKALINGA Cargo Express, Inc.
(5) RJ Globus Solutions
(1) EXLService
(6) AN Client Care, Inc.
Philippines, Inc.
(7) Novus Contact Solutions, Inc.
(2) Orchid Cybertech
(8) iOPEX Technologies Philippines, Inc.
Services, Inc.
(9) ZigZag Media, Inc.
(3) Shopee
(10) Philippine Oppo Mobile Technology, Inc.
Philippines, Inc.
(11) Chryso Philippines, Inc.
(12) Universal Telegraph International, Ltd.
(13) Asia Teleservices, Inc.
(14) IQ Packaging Systems, Inc.
(15) iStaff Solutions, Inc.
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© CopyrightGICF, Inc 2015
SYNLINK 2019 18 18
ACTIVITY UPDATE
• Business Development, Sourcing and Marketing, and Operations
Other Activities
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SYNLINK 2019 19 19
OPERATIONS /
ENDORSEMENT
REVENUE
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SYNLINK 2019 20 20
ENDORSEMENT
• As of: January 11, 2019
• SYNLINK RECRUITMENT PROCESS
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SYNLINK 2019 21 21
ENDORSEMENT
• As of: January 11, 2019
• CLIENTS RECRUITMENT PROCESS
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SYNLINK 2019 22 22
REVENUE
• As of: January 11, 2019
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SYNLINK 2019 23 23
Thank You!
Have a great day!
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SYNLINK 2019 24 24